This vehicle has a serious safety issue that directly effects its chassis and steering idler arm. Worst case senerio would be the loss of steering capability which could lead to serious physical injury and/or fatality. Manufacture has down played this safety issue whereas my photograph and documentation of an engineering / manufacturing defect would seriously contradict any explanation offered by the manufacture, which to include the mere manufactures "General Motors" special coverage adjustment - steering idler arm, re:document id#1976266. Which I was never informed of until the vehicle was presented for a newyork state department of motor vehicle inspection. Upon request I will produce GM work order tickets, photographs, tap-recordings of GM technicians and GM employees who are assigned to the GM customer care division whom were later discovered to be employees employed at the General Motors legal division whom to date have intentional avoid this issue and refuses to have a GM territorial engineer inspect this vehicle to sign off on the vehicles safe operation. This is a serious safety issue that needs to be investigated further to insure public safety and vehicle operator safety.

- Forest Hills, NY, USA

The contact owns a 2005 Chevrolet express 15 passenger van. While driving 25mph there was a popping sound in the steering wheel when making a left turn. The steering box also separated from the frame. On 5/4/07, the dealer stated that the vehicle was operating normally. On 5/15/07 while driving 25 mph in a tunnel on a hill the vehicle began shaking out of control. The driver was forced to apply extreme pressure to the brakes; however, the vehicle crashed into the sidewalk inside the tunnel. There were no prior warnings. There were no injuries. The engine size, number of cylinders and purchase date were not available. The current and failure mileage were 2,300.

- Kaneohe, HI, USA