Took the van to a dealer to have the idiot light checked out. Paid $ 60 for a diagnostic check to tell me it will be $700 to replace a safety device called a rollover sensor that deploys the air bags. Sounds like a GM issue to me so I called the hot line, and a week later they said they would pay $200 out of the $700 since I was a loyal GM buyer. Guess what. Wrong answer. I just filed out the BBB complaint form and dropping off the paperwork tomorrow to my Attorneys office. Then off to see the FORD dealership. I have probably had 35 GM vehicles in my life time. Never again!
Took the van to a dealer to have the idiot light checked out. Paid $ 60 for a diagnostic check to tell me it will be $700 to replace a safety device called a rollover sensor that deploys the air bags. Sounds like a GM issue to me so I called the hot line, and a week later they said they would pay $200 out of the $700 since I was a loyal GM buyer. Guess what. Wrong answer. I just filed out the BBB complaint form and dropping off the paperwork tomorrow to my Attorneys office. Then off to see the FORD dealership. I have probably had 35 GM vehicles in my life time. Never again!
- Bill S., Lawrence, KS, US