10.0
really awful- Crashes / Fires:
- 11 / 0
- Injuries / Deaths:
- 17 / 1
- Average Mileage:
- 37,566 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Chevrolet HHR. While driving 45 mph over black ice, the contact lost control of the vehicle, drove off the road, and crashed into three trees. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained head, neck, back, and rib injuries. The passenger sustained multiple unknown injuries. Both occupants received medical attention. A police report was filed. The vehicle was towed to an independent lot. The local dealer and manufacturer were not contacted. The failure mileage was 134,000.
- Alton, IL, USA
The contact owns a 2008 Chevrolet HHR. While driving various speeds, the air bag warning indicator illuminated and remained lit. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
- Modesto, CA, USA
Single car accident/hit an animal / car spun out of control/hit several trees(car was a total loss) wife & daughter severely injured//not one air bag deployed(highway patrolman verified in his report
- Gulfport, MS, USA
The contact owns a 2008 Chevrolet HHR. The contact stated that the check air bag warning indicator illuminated. The vehicle was taken to a local dealer (pinkerton Chevrolet Buick GMC Cadillac, 801 graves mill rd, lynchburg, ca 24502) where it was determined that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 128,000.
- Lynchburg, VA, USA
I am unable to get GM or my local Chevy dealership to complete the two outstanding safety recalls in a timely manor. I've been extremely patient but they refuse to accommodate my simple needs. I've been working with Chevy of South anchorage (dealership) since 4/8/2015 attempting to schedule the work for the weekend or get a loaner car. They were unable to accommodate my needs (a car while mine is being repaired or a loaner car). I contacted Chevrolet customer assistance center on 12/1/2016 after repeatedly being ignored or lied to by the dealership. For the past three month I've been getting absolutely no help from Chevrolet in getting a appointment for the weekend or a loaner car. I feel very unsafe driving the car but have no alternative. This has continued to cause me serious emotional distress. I have 57 emails between myself and Chevrolet customer assistance center or the dealership attempting to get this resolved on top of the countless phone calls, voicemails, and numerous visits to the dealership.
- Anchorage, AK, USA
The contact owns a 2008 Chevrolet HHR. While driving at an unknown speed, an error message displayed across the message board. In addition, the air bag module failed. The vehicle was taken to a local dealer where it was diagnosed that the air bags needed to be replaced. The manufacturer did not want to repair the vehicle for free. There were no recalls associated with this vehicle. The failure mileage was 143,000.
- Cerritos, CA, USA
I had been calling GM about this issue, my daughter loved this car it was given to her for her birthday, out of the blue her car lost steering on highway, it was early afternoon when all were getting off from work while trying to get over without steering she hit another vehicle the car was towed home and has been sitting there waiting on GM to get this steering fixed my child could have lost her life call me [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- New Orleans, LA, USA
The contact owns a 2008 Chevrolet HHR. After numerous attempts, the key released from the ignition switch. The contact received NHTSA campaign number: 14V047000 (air bags, electrical system) however, the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
- Dayton, OH, USA
The contact owns a 2008 Chevrolet HHR. The contact stated that while driving at various speeds, the power steering would suddenly malfunction causing the steering wheel to become very difficult to turn. After shutting the engine off and back on, the power steering would operate as normal. The contact also indicated that while operating the vehicle, the warning "service air bags" had illuminated. The was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.
- Canton, MI, USA
Was stopped due to traffic and was rear ended resulting in $8000 physical damage to the vehicle. Airbag did not deploy. Dealer wants to charge me to have it tested.
- Washington, DC, USA
When I had my accident my air bags didn't deplore. I called GM 2 days later and asked the lady if they have deployed and she told me no.
- Elkton, MD, USA
The contact owns a 2008 Chevrolet HHR. The contact received notification for NHTSA campaign id number: 14V047000 (air bags, electrical system). The dealer stated that the repair was already completed in may of 2014 and would not repair the vehicle a second time. The contact indicated that the vehicle was never repaired under the recall. The manufacturer was not notified of the issue. The contact did not experience a failure.
- Voluntown, CT, USA
The contact owns a 2008 Chevrolet HHR. The contact received a notification for recall NHTSA campaign number: 14V047000 (air bags, electrical system) and NHTSA campaign number: 14V171000 (electrical system) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
- Sturbridge, MA, USA
The contact owns a 2008 Chevrolet HHR. The contact received notification of NHTSA campaign number: 14V047000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Tomball , TX, USA
The contact owns a 2007 Chevrolet HHR. The contact received the recall notification related to NHTSA campaign id number 14V047000 (air bags, electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
- Anniston, AL, USA
The contact owns a 2008 Chevrolet HHR. The contact stated NHTSA campaign number: 14V171000 (electrical system) NHTSA campaign number: 14V047000 (air bags, electrical system) had exceeded the reasonable amount of time for repair. The dealer stated the an order was placed but the parts were not available at this time. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.
- Freeland, WA, USA
The contact owns a 2008 Chevrolet HHR. The contact received a recall notification of NHTSA campaign id number 14V047000 (air bags, electrical system) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
- Frazier Park, CA, USA
I was in my 2008 HHR Chevy and crashed into a concrete wall the car was totaled. Air bags did not deploy causing a hip fracture and major surgery and ongoing therapy resulting in a hip replacement later on.
- Chandler, AZ, USA
2008 Chevrolet HHR. Consumer writes in regards to ignition switch recall notice. The consumer stated prior to the recall, he was having trouble starting the vehicle, and the key would not go all the way in the ignition. The consumer it has been two months, since he received the recall notice, and nothing has been done.
- Mount Vernon, OH, USA
- Winterville, NC, USA