7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,240 miles

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problem #1

May 072009

HHR

  • 5,240 miles
Failure: "service air bag" light came on. 1st incident: "service air bag" light came on with passenger sitting in front passenger seat, dealership repaired faulty component. 2nd incident: "service air bag" light came on with passenger sitting in front passenger seat, dealership repaired different faulty component. 3rd incident: Use of 12V accessory, no passenger present, as well as passenger present, "service air bag" light intermittently on/off. Corrective action: Dealership told me not to use 12V accessories as they may cause some rf interference. 4th incident: "service air bag" light came on with passenger sitting in front passenger seat, dealership replaced components, found faulty wiring 5th incident: "service air bag" light came on without a passenger in passenger seat on the way upto the dealership for service. Contacted GM about possibility for lemon law remedy, was refused buy-back option with statement that the vehicle is fixed and in proper working order. Representative pushed towards keeping vehicle. I personally do not have confidence, at this point, in the safety devices of this 2009 Chevy HHR, nor do my passengers. The dealerships service technicians have repaired several components, and yet the problem persists. This last time in for service, the technician could not reproduce the issue, therefore no service was conducted other than testing. This means that the problem has not been resolved since the last occurrence of the "service air bag" message being displayed.

- Morris, IL, USA