The contact owns a 2011 Chevrolet HHR. The contact stated that while driving 10 mph, another vehicle crashed into the rear of the vehicle and the air bags failed to deploy. A police report was filed and the driver sustained minor injuries and required medical attention. In addition the contact stated that after the vehicle was repaired, the brakes, ESC, sbc, and the low traction warning lamps were illuminated. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The manufacturer was not made aware of the problem. The vehicle was not repaired. The failure mileage was 51,000, and the current mileage was 52,000.

- Columbia, SC, USA

The contact owns a 2011 Chevrolet HHR. The contact received notification of NHTSA campaign id number: 14V047000 (air bags, electrical system) and stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated to the contact that the parts were not available. The manufacturer was not contacted. The contact had not experience a failure.

- Gladstone , MI, USA

The contact owns a 2011 Chevrolet HHR. The contact stated the key would not turn in the ignition switch. There were several attempts before the vehicle functioned normally. In addition, the air bag warning indicator illuminated intermittently. The vehicle was taken to an authorized dealer and they were unable to duplicate the failure. The manufacturer was not notified of the problem. The approximate failure mileage was 32,000.

- Parsons, TN, USA

I was involved in a multiple car accident where a driver hit myself and several other drivers in icy conditions. The airbags in my car did not deploy, leaving me with multiple bruises and soreness even weeks after the accident. I also sustained a neck strain during the accident, and injured my knee.

- Ypsilanti, MI, USA

I was in a car accident October 30th 2013 in my Chevy HHR. I was on my way to work and I had came to a complete stop at a stop light behind another vehicle. Five seconds there after stopping I felt this huge push behind me that cause me to slide into the vehicle in front of me by another vehicle. In this accident I have substained injuries of a bruise sternum, strain back and neck (whip lash) and a sprained knee (resulted in a torn maniscus) that was slammed into the dash board in front of me. No air bags deployed!! I was in total shock and was transported to the er by ambulance while my car was towed to a tow companies lot, to later be towed to a Chevrolet dealership for repair. I currently treat with a physical therapist for my injuries.

- Dumfries, VA, USA

Merging into traffic car stopped in front of me I pressed the brakes and the rental just continue to slide into the car causing rear end accident warning lights in dash control traction service and engine service soon low oils lights loud noise from brakes loins noise from underparts

- Washington, DC, USA

Last June, my wife and I purchased a brand new 2011 HHR in order to provide a safer, more dependable vehicle for our teenage daughters to learn to drive and to have enough room to take our dogs with us when we wanted to go somewhere as a family. In January, on one of the days we actually had snow on the ground, I came to an intersection, tried to stop, couldn't, and slid through. A car in the opposite direction made a left turn, not realizing I couldn't stop, hit me on the front left side of the HHR, turning me 90 degrees from the direction I was going and causing over $8,000 of damage to the car. The good news is that no one was hurt. When I got home, the first thing my wife asked was, did I get to see what my airbag looked like" I realized my airbags never deployed. Why? also, why didn't the anti-lock brakes stop the car, or at least slow it down" after repeated complaints, the dealer did finally get a representative from GM to look into it, pull the black box and see if we had a real issue. This accident happened on January 18, and on March 9th, I finally got a form letter from esis/GM basically claiming the car performed as it should. The letter also stated I should keep the car in an un-repaired condition until the dispute is resolved. A day before I got the letter, the dealer called to tell me the repairs on the car were almost done. They knew we were disputing it and fixed the car anyway. GM stated I would have had to step on the brakes seven seconds from the light in order to stop in time. At 30 mph, which is the speed I was traveling at, I would travel 616 feet in 7 seconds, that's two football fields. At that distance the light was still green. I have written local lawmakers, my congressman, and the state attorney general on this matter. This car needs to be recalled because of the failure of the brakes and airbags. The contact banged his shoulder into the corner post of the vehicle. Updated IVOQ 04/17/12.

- Holland, MI, USA

The contact owns a 2011 Chevrolet HHR. The contact stated the air bag warning light was constantly illuminated. The vehicle was taken to the dealer at least once a month but the dealer was unable to determine the failure or why the warning light was illuminated. The manufacturer was not notified of the failure. The failure mileage was 1801updated 12/06/11 the consumer stated the problem was finally fixed updated 03/13/12

- Kettering, OH, USA

The contact owns a 2011 Chevrolet HHR. The contact stated the air bag light illuminated while the cellular phone was charging. The dealer reset the electrical system, but the failure was not corrected. The air bag light continued to illuminate intermittently. The manufacturer filed report 71962548301 and advised the contact that any device connected in the vehicle would cause an electrical interference. The failure mileage was 6,835 and the current mileage was 10,000. Updated 09/21/11 the consumer stated GM will not address the problem. Updated 10/03/11

- Cincinnati , OH, USA