9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,067 miles

About These NHTSA Complaints:

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problem #15

Jan 172005

Impala 6-cyl

  • Automatic transmission
  • miles
The vehicle was taken for regular checkup when results showed that the brake pads were falling off and the rotors needed to be replaced. There was no sign of repair prior to this occasion, which could have been dangerous if the vehicle was traveling on the highway and the brakes did not operate.

- Dakota, IL, USA

problem #14

Oct 172003

(reported on)

Impala

  • 6,000 miles
Brake rotors accumulate rust if vehicle sits for more than 2 weeks. When this occurs and the brake pedal is depressed, it fails to stop the vehicle immediately. This results in extended stopping distance. The rust wears off when brake pedal is continuously applied. The cause of the rust is undetermined.

- Westminster, MD, USA

problem #13

Jun 172003

(reported on)

Impala

  • 10,000 miles
When braking wheels shake. Took vehicle to dealer, and dealer turned the rotors.

- Menonee Falls, WI, USA

problem #12

Mar 272003

(reported on)

Impala 6-cyl

  • Automatic transmission
  • miles
The A/C system stinks due to water retention in the heater which caused mold. The dealer could mask the odor but could not eliminate it. A loud bang occurred when the vehicle was started in cool or cold weather. The dealer indicated it was due to an electrical spike. The vehicle experienced sudden acceleration while merging into traffic. The brakes rotors have failed three times, every 20000 miles on average.

- Norman, OK, USA

problem #11

Oct 292002

(reported on)

Impala

  • Automatic transmission
  • miles
The consumer states that on two occasions the rotors were out of round, and another occasion the rotors pitted out of round, and the last occasion the rotors were pitted and warped. The rotor repair was covered and the consumer states that she was told that there shouldn't be anymore problems. The manufacturer chooses not to address the problem. The consumer aslo states that her sister has experienced the same problem.

- Binghamton, NY, USA

problem #10

Aug 141999

Impala

  • Manual transmission
  • miles
Engine will cut off or stall without warning while traveling at any speed. Dealership has examined vehicle numerous times and has been unable to effectively remedy the problem. Armrest cup holder broke. Blower motor whistling, belt making noise. When applying brakes car shimmies, front rotors are out of round. When using A/C vehicle fills up with fuel smell, fan motor bearing worn, dealer replaced. Dashlights illuminated. Vehicle experiences hard start condition, dealer replaced wiring harness. Consumer has to give gas inorder to stay running, fuel pump presure low, dealer replaced fuel pump assembly.

- Ashland, MA, USA

problem #9

Aug 032001

Impala

  • miles
Front brake rotors warped at apprx causeing sreerwheel and front end shake when brakes are applyed pads were in perfect condition, dealer said was bad driving habits, rotars need to be turned or replaced.pads shold have shown more wear and previous cars had never had this happen so was not driving hadits, majority of miles were highway miles.

- Terre Haute, IN, USA

problem #8

Oct 232000

Impala

  • miles
The front rotors have also been replaced.

- Sneads Ferry, NC, USA

problem #7

Apr 012001

Impala

  • Automatic transmission
  • miles
When applying brakes there is a noise. Rotors were turned at 5000 miles. Braking distance was okay. Currently, rotors need either to be turned or replaced.

- Whitesboro, NY, USA

problem #6

May 012001

Impala

  • miles
There is a vibration in the steering column and in vehicle whenever brakes are applied at any speed. Consumer took vehicle to dealership, and was informed that rotors were warped. Please provide any additional information/attachments.

- Highland Lakes, NJ, USA

problem #5

May 092001

(reported on)

Impala

  • miles
Consumer states brake rotors are cracking and warping, on fleet vehicles with less than 15,000 miles.

- Fort Knox, KY, USA

problem #4

Apr 202001

Impala

  • miles
Both front brake rotors were warped, dealer stated that rotors would have been undersized if resurfaced. Both front rotors were replaced. Majority of miles were highway miles.

- Stoughton, WI, USA

problem #3

Apr 052000

Impala

  • miles
Air conditioning blower motor emitted a high-pitched noise at 8,029 miles. The dealer replaced the blower motor. The same problem occured at 33,130 miles. The blower was repaired by the dealer. The brakes began to vibrate at 17,000 miles at 55 mph. The dealer repaired or replaced the rotors on the front end. This same vibration reappeared at approximately 31,000 miles. The dealer would not repair the brake rotors a second time. Also at approximately 31,000 miles, the front end emitted a thudding sound at low speeds (20 mph). The dealer would not consider this problem, though the vehicle was still within warranty mileage and time. The final diagnosis on the thudding noise under the front end was completely "shot" struts.

- Tulsa, OK, USA

problem #2

Jun 092000

Impala

  • Automatic transmission
  • miles
Brakes making noise, warped rotors on front brakes, turned and resurfaced rotors, at 5100 miles

- Whitesboro, NV, USA

problem #1

Aug 201999

Impala

  • miles
After driving the car for approximately two weeks, a distinctive vibration began which seemed to be located in the front end of the vehicle. I took the car to the dealer who determined that the front end brake rotors were vibrating on the wheel studs. Further inspection revealed that the holes in the rotors had been machined too large for the wheel studs. The dealer reported that there was "no fix available". the problem continued and became worse. A second call to the dealer resulted in the dealer informing me that the problem appeared to be specific to Impala, and that other customers had reported the same problem. Still "no fix available". I contacted Chevrolet customer service, who also confirmed problem, but refused to offer a fix. The rotors are now significantly unstable and it is affecting braking action of the car in an unsafe manner. In total, I have yalked to Chevy customer service three times, and have either taken the vehicle to the dealer or contacted the dealer once a month for the entire seven months I've owned the car. In short, it appears that the 2000 Impala ls has a serious defect in the front brake rotors which Chevrolet simply refuses to fix.

- Ypsilanti, MI, USA