Consumer states as engine was starting the vehicle back fired, resulting in an engine fire. Dealer notified. Please provide additional information. Ts referenced in EA02-030

- Indianapolis, IL, USA

I hope you can help me. I have a complaint I'd like to register with you about the warranty of a car made by Chevrolet. The VIN (vehicle identification number) is [xxx]. I am unable to fill my car with gas at a pressurized gas pump which is basically at all gas stations. At times I've had to go inside the gas station just to purchase a gas can so I would be able to fill my car with gas. I've had my car in for repairs 3 times and next week will be the forth. Chevrolet has been called several times concerning this issue. Nothing has been done. In fact they are refusing to help with this problem. They have declared this an environmental issue and nothing can be done to fix it. That is untrue. The design of the gas tank is what is at fault and Chevrolet will not accept that. Here's what I would like to see you do to provide resolution: I would like Chevrolet to acknowledge that there is a problem that needs to be addressed and that this is not an environmental issue as I've been repeatedly told it is. Could there possibly be a new design made to the valve and cannister area as I feel this would remedy our problem. Thank you for your prompt attention to this matter. I look forward to hearing from you soon. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cumberland, IA, USA