10.0

really awful
Crashes / Fires:
1 / 9
Injuries / Deaths:
1 / 0
Average Mileage:
142,594 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Jan 062020

Impala

  • 188,000 miles
I turned the key in my car to start it, there was a very loud pop and the engine started smoking. The engine then caught fire and is totally destroyed. This car had been used 2 days prior with no issues, no safety lights on, no issues driving and it started fine that last time it was driven. The fire department has sent me a report on the cause.

- Griffin, GA, USA

problem #16

Jul 282019

Impala

  • 235,114 miles
Takata recall my intake manifold have a recall on it and I would like to bring it in to get fixed. I bought the car from an auction. Also my fuel flow does not work.

- San Bernardino, CA, USA

problem #15

May 222017

Impala

  • 210,000 miles
Issues w/starting vehicle, doesn't turn over, single click. This started 3 wks ago. Security light came on and stayed on, would not start..reset of diagnostics, car will start a few times then not start. Remove battery cables also fixes the problem but only temporarily purchased used, replaced recalls: Key knobs & valve cover gasket,

- San Antonio, TX, USA

problem #14

Feb 232017

Impala

  • 16,000 miles
Have been numerous complaints on the intake manifold exploding and catching fire. As this same thing happen to me, sounds like a lawsuit waiting to happen. Mine just happen to be in the drive way, when I went to start it I saw smoke. So I turned it off, looked under hood didn't see anything. Went to start it a few days later and I heard a really loud pop, followed by smoke. I quickly turned to off position. Opened my hood and sure enough the manifold had exploded. What if I would have been driving? could have caused deaths to others or even myself, if it wasn't contained. Not everyone carries a fire extinguisher!!!!

- Rockwall, TX, USA

problem #13

Jan 042017

Impala

  • 145,000 miles
My Impala exploded the intake and caught fire melted harness and smoke damage to inside car GM knows this problem an has not had a recall on this it is very dangerous and can kill someone.

- Vickery, OH, USA

problem #12

Aug 012016

Impala

  • 140,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that a fuel odor emitted from the vehicle after it was started without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 04V090000 (fuel system, gasoline). The failure mileage was 140,000.

- Montgomery, AL, USA

problem #11

Jun 022015

Impala

  • 94,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the vehicle was leaking fuel and there was an odor emitting through the vents into the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

- Saginaw, MI, USA

problem #10

Feb 282015

Impala

  • 95,000 miles
I went to start my 2000 Chevy Impala after sitting for 2 days in the cold. It would not start. We opened the engine to charge the battery. I tried to start the car one more time and it sounded like a bomb went off. Parts flew everywhere hitting everyone around the car. When we checked the engine we noticed the intake manifold exploded. This is extremely dangerous and we were lucky no one was hurt be flying intake parts.

- Iron Mountain, MI, USA

problem #9

Feb 152015

Impala 6-cyl

  • 160,000 miles
The car said engine power reduced. Starting disabled and cut off. Losing all control of brakes steering and acceleration. At this point I rearended another vehicle.

- District Heights, MD, USA

problem #8

Jan 202015

Impala 6-cyl

  • 149,000 miles
Went to start car and intake blew up, causing a large fire and pieces of the burning plastic hit my son which was standing by car. The hood was up at the time and we did get the fire out. It appears this was a fuel regulator issue and I do not show it as being due for my car. It must of been done already but this issue still happens. This is very dangerous and should not happen. I was lucky it was not worse.

- Sanford, NC, USA

problem #7

Jan 042015

Impala

  • 162,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the vehicle received the recall repair for NHTSA campaign number: 04V090000 (fuel system, gasoline), but the failure recurred. Upon starting the vehicle in the driveway, there was a loud boom and the engine caught fire. The contact was able to extinguish the flames. The vehicle was not diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 162,000.

- Redondo Beach, CA, USA

problem #6

Apr 162014

Impala

  • 180,000 miles
My wife went to start the car to move it out of the way and the engine exploded burst into flames, intake manifold was blown into pieces.

- Coolidge, AZ, USA

problem #5

Jan 082014

Impala 6-cyl

  • 140,726 miles
On 1/8/14 at approx. 8:00 am, I attempted to start my car, I heard a loud pop or bang and smelled smoke, I quickly got out of the car and noticed smoke coming from the hood. I popped the hood and luckily my neighbor and boyfriend had come outside at this point and put the "fire" that had started under the hood, out with snow. Basically, I attempted to crank the car, there was an explosion from the intake manifold during the cranking, resulting in an explosion and small fire. I contacted GM directly asking if there was a possible recall that was similar to the situation that had occurred. After a short investigation, the claims representative denied my claim stating that my car was probably just old. It was not until I heard about the cobalt recalls, did I decide to do more investigations.

- Southfield, MI, USA

problem #4

Feb 262013

Impala 6-cyl

  • 184,261 miles
My battery was dead, so I put a battery charger on the battery, then went to start the car. I turned the key for about three revolutions and then the car exploded! I wasn't sure what happened because I was sitting inside the car and there was snow on the windshield. I got out and there was plastic parts all around the car, and there were flames coming from the motor!

- North Pole, AK, USA

problem #3

Sep 142012

Impala

  • 160,000 miles
The contact owns a 2000 Chevrolet Impala. The contact started the ignition and smoke immediately emitted from under the hood area. The contact exited the vehicle and inspected under the hood where flames began to erupt. The contact extinguished the fire himself and the vehicle was taken to a certified mechanic. The mechanic advised the contact that the fire was contributed to a defective fuel pump hose. The contact referenced NHTSA campaign id number: 04V090000 (fuel system, gasoline:delivery) however, the VIN was not included in the recall. The vehicle had not been repaired. The approximate failure mileage was 160,000.

- Cincinnati, OH, USA

problem #2

Aug 082012

Impala

  • 165,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the fuel gauge malfunctioned and as a result, the gauge indicated that wrong amount of fuel in the gas tank. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was 165,000 and the current mileage was 167,000.

- Fenton , MO, USA

problem #1

Jul 272012

Impala 6-cyl

  • miles
As I was pulling into traffic on a major highway....the car stalled and I was almost taken out by a semi......twice!!!!!!!! this car should be fixed by GM due to the passlock problem which was my original problem...the BCM was replaced and reprogrammed now this stalling and the air not working is not only unfair but unsafe. Paid alot of money for my car to come back unsafe.....and I have talked to numerous owners of these cars....don't matter how much or who U pay to reprogram...still same problem.

- Merritt Island , FL, USA