4.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,714 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rain water leaking in underneath dash into passenger floor board somehow shorting out the airbag system. Have heard of other Impala having same problem. Has been a continuos problem since a couple months after purchase from dealer. Asked dealer about this problem and they want to charge lots of money to "leak test" it but denied any kind of factory defect or design flaw. Have searched internet and found quite a few other poeple with same car having similar problems. Havent had money to correct problem.
- St. Joseph, MO, USA
Consumer complained about an air bag problem. Air bag light stayed on. Consumer contacted the manufacturer, who told consumer that because the vehicle had 68,000 miles and was out of warranty and there was nothing else they could do.. serial request 1264681108. Costumer relations manger, tina mann, 1-866-952-4368, ex 581-08.
- Milford, DE, USA
The horn was inoperative. The consumer tried numerous times to activate the horn. The vehicle was taken to the dealer for inspection. The mechanic informed the consumer that the computer sensor needed to be replaced. The air bag sensor failed which caused the horn to be inoperative. The lock cylinder had to be replaced because the consumer was unable to start the vehicle.
- Gardner, MA, USA
Air bag sensor light continiously comes on and off. Has had the sensor reset when I purchased the vehicle and approx. 2 weeks after the sensor light for air bag was reset it started coming on again. The dealership charged $300 to reset the light. I cannot afford to pay such an excessive fee continuously.
- Albany, GA, USA
Air bag light blinks and then stays on. Afraid air bags will deploy while driving or not deploy if involved in accident.
- Elizabeth, NJ, USA
The air bag light illuminated on the vehicle, the dealer replaced the air bag sensor.
- Sandusky, OH, USA
- Gallipolis, OH, USA