My car will not start due to an issue with the passkey/passlock system. It is a anti theft function installed on several of the GM models that when it fails to work it actually keeps the owner from using the vehicle. After going on line to research this issue I noticed that this was a very common and expensive problem to have. In addition to getting the system fixed many owners say that after about 3 or 4 months the problem comes back and have even died on them as they were driving. Some try to bypass this system and others attempt to have it fixed, but regardless of how they deal with it, I believe that it is the manufactures responsibility to address common problems with the vehicles they sell; not to mention that Honda was having the same issue with their vehicles and issued a recall.

- Clarksville, TN, USA

The contact owns a 2001 Chevrolet Impala. The contact stated that when she turned off the vehicle and activated the alarm, the vehicle seemed difficult to restart. The lights and doors would function properly but the vehicle took 10-20 minutes to get it started. The vehicle had not been inspected at the time of the complaint. The VIN was unavailable at the time of the complaint. The current and failure mileages were 97,000.

- Milberry, OH, USA

The passlock system on my 2001 Impala is not working properly and will cause the car not to start for 10-20 minutes. This happens randomly and always after the car is started for the first time in the day, so I have been stranded at the gym, restaurants, gas stations, work, etc. Most of the time, this happens at night after I make a stop in between work and coming home. This could be very dangerous for single women who are stranded in a parking lot in the middle of the night waiting for 20 minutes for their car to start.

- Ventura, CA, USA