10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
150,808 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Apr 032019

Impala

  • 343,232 miles
Takata recall when going to fasten seat belt it will not fasten you have to mess with it a couple times before it will latch and sometimes will unlatch while driving. Takata recall the driver front blinker bulb has been replaced multiple times but after buying numerous bulbs it still will not work. Takata recall when turning the wheel left when I slow down to go around a curve it tightens up like the steering pump is going out but it only does it while slowing down to turn, also while driving its like the vehicle is all over the road swaying around.

- Liberty, KY, USA

problem #5

Jun 302018

Impala

  • miles
Takata recalli have called Chevy about the recalls I have seen online but my car is not included. It is having electrical problems turns on and off, the security message keeps coming up to were it wont let me turn on the car. Ive seen may people complain about the issues I have. Ive been dealing with this issue for months

- San Bernardino, CA, USA

problem #4

Aug 242017

Impala 6-cyl

  • 83,617 miles
The contact owns a 2001 Chevrolet Impala. While stopped to turn, another vehicle crashed into the rear of the contact's vehicle. The contact mentioned that the seat belts did not retract and the air bags did not deploy. The contact sustained a neck injury and the rear passenger sustained head injuries. Medical attention was required. A police report was filed. The vehicle was not taken to the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 83,617. The consumer stated all of the occupants were injured including whiplash and concussions. The vehicle was damaged.

- Chatham, IL, USA

problem #3

Aug 042014

Impala

  • 165,000 miles
The contact owns a 2001 Chevrolet Impala. The contact stated the driver's side seat belt failed. The latch failed to connect in order to secure seat belt. The failure recurred on several occasions. The vehicle was taken to a dealer. The technician diagnosed that the latch for driver seat needed to be replaced. The failure had not been repaired. The contact stated the manufacturer alerted that the seat belt was no longer manufacturer. The approximate failure mileage was 165,000. The VIN was unavailable.

- Belle Fountain, OH, USA

problem #2

Jan 102013

Impala

  • 195,000 miles
The the contact owns a 2001 Chevrolet Impala. The contact stated that while driving 30 mph, the seat belt failed. The contact stated that he took the vehicle to the dealer for inspection and they stated that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was not included in any recalls. The failure mileage was 195,000.

- Rochelle, IL, USA

problem #1

Oct 202006

Impala

  • 118,000 miles
The contact owns a 2001 Chevrolet Impala. In October of 2006, while stopped due to construction, the contact's vehicle was rear ended by another vehicle traveling approximately 55-60 mph. The front passenger seat belt failed to restrain the other passenger. She injured her head and had to be hospitalized. She sustained memory loss and had to undergo therapy. In addition, the front air bags failed to deploy. On December 8, 2008 on icy road conditions, the vehicle slid into another vehicle. The seat belts failed to restrain and the air bags failed to deploy. The passenger was injured. The front passenger side fenders of both vehicles were damaged. The seat belt failure caused head injuries once again. The dealer stated that the air bag deployment depended upon the type of crash and how fast the vehicle was traveling. The dealer also stated that the seat belts may or may not lock up in a crash to protect the safety of the driver. The contact stated that the body shop that repaired the vehicle stated that the seat belts should have locked in both crashes. A police report was filed. The failure mileage was 118,000.

- Houston Lake, MO, USA