5.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,374 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
: the contact stated while driving any speed there was a banging noise in the steering column accompanied by a vibration. The banging and the vibration became gradually worse when the steering wheel was turned to either side. The vehicle was taken to a service dealer who determined that the intermediate steering shaft needed to be repacked. The shaft was subsequently replaced, but the problem recurred. Updated 9/22/2006 - the fuel tank sending unit was replaced. The fuel injector unit was replaced intake gasket leaked.
- Penfield, NY, USA
Steering column has had clunking noise that can be heard and felt while driving. Has been brought up on different service visits.
- Gresham, OR, USA
I own a 2001 Impala and it has a clunking noise in the steering column, I had this fixed less than a year ago and the mechanic told me not to drive it that way because it was dangerous. Now it is back and I can't afford to keep having this fixed. I would really like to know how dangerous is this?
- Clinton, IA, USA
Steering wheel seems very hard to turn, and when turning a corner it pulls very hard. Dealer can't duplicate the problem.
- Saint Louis, MO, USA
Reference # 10086513 the dealer today offered to replace the steering column at no cost to me. I guess I should have given him more of a chance. I must have misunderstood his intentions. I am satisfied and am extremely happy with the dealer's attitude.
- Millsboro, DE, USA
I have a 2001 Chevrolet Impala ls sedan with only 18K miles on it. It is now experiencing a 'clunking' in the steering. When I called the dealer yesterday, he said (1) it is a known problem, and (2) since I am 6 months out of warranty, repair would be at my cost! he said the problem was a minor one, some $200 to fix (with grease?), not to worry about any danger, etc. Since I want the problem fixed, I made an appointment for same. Since yesterday, I have learned that this problem indeed is very serious, but that GM is ignoring it, and has not issued any recall(s) for the problem. I feel very strongly (1) that this is a dangerous situation since there are many cases of 'locked' steering resulting in crashes, (2) and that GM should fix this known problem under an 'implied warranty' scenarion. Otherwise, my Impala might indeed crash hurting or kiilling us. I intend to demand that an GM area representative contact me soonest to tell me what to do and what GM will do for me. I have documented my situation and am going to turn it over to my lawyer for legal actions in case somethings bad develop from this documented defect. I don't know what else to do, since my dealer is treating this problem so lightly. Thank you john williams
- Millsboro, DE, USA
The steering in my car is hard to steer and I dont like it it seems to stick ive drove Chevy all my life and I do not like this car and the steering is the major cause
- Centralia, IL, USA
- Lebanon , MO, USA