5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

problem #3

Oct 062005

Impala 6-cyl

  • Automatic transmission
  • miles
The ac delco battery post came off of the battery. The clamp and cable were tight, the post was eaten in two from the inside.

- Chamois, MO, USA

problem #2

Jul 152002

Impala

  • miles
Problem with message center, security lite comes on then battery lite, then service vehicle soon, then air conditioning would not turn on, started funny, did not start turning over when I first turned the key it started to turn over about 1 sec after turning the key and started ok then. All of this happened a the same time for the first time. Prior to this I reported a popping/snapping noise when you turned the key. The chev dealer said this was normal (3 weeks prior to the problem).

- Glendive, MT, USA

problem #1

Oct 032004

Impala 6-cyl

  • Automatic transmission
  • 45,000 miles
When the consumer accelerated from a stop he heard a clicking noise. The transmission had gone out. The battery had gone dead and had a crack in it. Also, while the vehicle was in motion, going 65 mph in cruise, the motor suddenly sped up then slowed down and a grinding noise was heard.

- Indianapolis, IN, USA