3.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,778 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2004 Impala's ABS trouble light came on as did the "service traction system" light. The dealers diagnosis based upon ABS scanner codes was that the left rear wheel speed sensor had failed/shorted. GM's sealed wheel hub design on this vehicle meant that in order to replace the wheel speed sensor the entire hub had to be replaced. Since the vehicle has just over 40K miles and is out of warranty, my total cost was over $690 including parts, labor, and taxes. This is absurd and ridiculous. It is unacceptable for the consumer to have to experience this kind of outrageous cost simply to get a sensor replaced. If it were not for the necessity of replacing the entire hub, there is no way that this repair should even cost $100. As a mechanical engineer, I recognize poor design and poor logic when I see it, and this situation certainly falls under those categories. I am extremely dissatisfied that I had no choice but to pay this in order to restore operation of the ABS and traction systems. If this is standard GM design practice, I will definitely consider that a negative when purchasing my next vehicle.
- Milford, OH, USA
- Moravia, NY, USA