10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,001 miles

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problem #2

Aug 132007

Impala 6-cyl

  • Automatic transmission
  • 36,000 miles
I have a 2004 Chevrolet Impala. I have had to replace brakes and rotors for this car a few times a year. The rotors are constantly getting warped with original GM rotors and brake pads. In 2005, I was in a car accident in which the wheels locked and I was unable to steer the car away from crashing into a curb inside a heavily traveled tunnel. At first, I thought that it was the wet roads due to rain. However, after replacing rotor and brakes constantly, I researched and found out that a NHTSA issued a recall for brakes in June of 2004. The campaign # is 04V28700. I called GM and they said that there were no recalls issued for my VIN#. I informed them that the NHTSA recall did not specify particular 2004 Impala but the whole model year. They gave me the case #71-546836626 and said that they have no record of a recall for my car. What can I do to have this problem resolved?

- Bowie, DC, USA

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problem #1

Jul 192004

Impala

  • Automatic transmission
  • 2 miles
Owner had to replace the rack and pinion steering, also, owner had replaced a set of brake pads and also had to replace the fuel tank due to a tank failure. Vehicle was purchased brand new and has 13,000 miles yet it has been one problem after another and the manufacturer is not doing anything to assist the consumer.

- Charleston, WV, USA

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