- the contact stated that while driving the 2004 Chevrolet Impala with failure mileage 28,000 he noticed that whenever turning the steering wheel he heard a knocking noise. He took the vehicle to the dealer initially because he thought it was a steering problem. However, the technician told him that it had to do with the structure frame and members of the wheels. The contact stated that the technician replaced a rod on the tire, but it did not correct the failure. The technician told him that the vehicle was out of warranty, and that he would be responsible for the cost of all repairs. The contact already paid $150 in repair costs, and the failure had not been resolved. The current mileage was 30,000 miles.

- Extended Manchester, PA, USA

Unable to control steering hydroplaning without just cause other than rain, also noise when turning the steering wheel, and backing it, and it drags when key is turned to start. The speed, temp, and gasoline gauge isn't working. I do not like to drive this car in the rain and if I can avoid it, I will not drive, the problems began in the past 3 weeks miles is still fairly low.

- Lenox, TN, USA

2004 Chevrolet Impala left front tire blew out. The consumer lost control of the vehicle and struck a concrete barrier. The driver complained that her necked hurt.

- Marlinton, WV, USA