The contact owns a 2005 Chevrolet Impala. The following day after the vehicle was purchased, the speedometer stopped working. A cluster was repaired and a new steering column was installed at the cost of $465. After the cluster was replaced, the speedometer began to work. While driving between 55-70 mph, the vehicle began making a whining sound. The whining sound could also be heard while driving at speeds between 35-45 mph. On four occasions, the vehicle would not defrost and heat up at temperatures between 45-59 degrees. The dealer stated that nothing could be done. On three different occasions, the vehicle stalled. While parked at a gas station and twice when attempting to start the vehicle, it eventually restarted. The dealer initially stated that the failure could be due to the ignition or the starter. The contact found a nail in a tire and went to a tire shop. She was informed that all four of the tires had cracks on the edge of the tread and were dry rotted. The current mileage was 65,480 and failure mileage was 64,480.

- Sumpter, SC, USA