10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
33,015 miles

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problem #11

Jan 112011

Impala 6-cyl

  • 74,000 miles
The contact owns a 2006 Chevrolet Impala. The contact state that the vehicle was repaired under NHTSA campaign id number: 09E005000 (steering) and that the air bag warning light illuminated the day after the repairs. In addition, the contact stated that she continued to have issues with the steering. The contact spoke with the dealer and was told she would have to pay for a diagnostic to determine the exact failure. The contact believed that the manufacturer should be responsible for the repair costs and also stated that the steering continued to become tight and resistant when attempting a turn. The failure mileage was 74,000 and the current mileage was 80,000. Updated 06/01/11 the consumer stated the rack and pinion and power steering hose needed to replaced. The consumer stated GM offered to pay for the parts to replace the air bag, but not the labor. Updated evoq 07/12/11 updated 1/17/2012

- Buffalo, NY, USA

problem #10

Feb 082008

Impala 6-cyl

  • Automatic transmission
  • 15,000 miles
The contact owns a 2006 Chevrolet Impala. The contact stated that the vehicle lost power steering. While approaching a stop at 15 mph, the contact attempted to turn left, but could not. He pulled off the road and attempted to locate the cause of the failure. He took the vehicle back to the sales dealer and they stated that they would repair the failure with a hose and two clamps. The current and failure mileages were approximately 15,000. Updated 04/22/08. The power steering pipe and hose were replaced. Unknown.

- Tonawanda, NY, USA

problem #9

Mar 262008

Impala 8-cyl

  • Automatic transmission
  • 44,500 miles
1. normal driving speeds between 0 to 55 mph. Some rapid accelerations max RPM about 4500. 2. rapid loss of power steering fluid which resulted in extremely heavy steering 3. towed vehicle to dealer for repair quoted repair is $550.

- Zillah, WA, USA

problem #8

Jan 282008

Impala 6-cyl

  • 43,863 miles
2006 Chevrolet Impala with defective power steering. Consumer states that the vehicle lost all power steering. He states that the vehicle was repaired and then in -10 degree weather the power steering went. Dealer repaired the vehicle. The dealer replaced the power steering return hose.

- Dubuque, IA, USA

problem #7

Mar 012008

Impala 6-cyl

  • Automatic transmission
  • 63,000 miles
The contact owns a 2006 Chevrolet Impala. While driving 35 mph, the power steering hose began leaking and sprayed power steering fluid over the exhaust and fire wall. The vehicle began smoking and then caught fire under the hood. A fire report was filed. The vehicle was towed to a service station and a new hose was installed. The purchase date was unknown. The current and failure mileages were 63,000.

- Dundee, IA, USA

problem #6

Jan 242008

Impala 6-cyl

  • Automatic transmission
  • 18,500 miles
1/24/2008 and 2/27/2008 my power steering system failed. Once entering a highway and once entering a bridge; both times I narrowly escaped accident and injury. T he first time I was towed to bast Chevrolet in seaford NY (my dealer). Bast said the problem was the return hose of the power steering pump, and that there was a bulletin on problems with this pump. I was told the hose was replaced and everything was fine. The second time after being towed to 2 dealers(the first said he had no time to look at it.) I was told that it was the return hose on the power steering pump. When I told him it had just been replaced last month, he told me the first dealer never replaced it; he only added a clamp. The first dealer when contacted repeated that the hose was replaced but when I told him about the second dealer he changed his story saying the second dealer was right, and that only the clamp was changed. My copy of the repair invoice says they changed the hose.

- Merrick, NY, USA

problem #5

Jan 242008

Impala 6-cyl

  • Automatic transmission
  • 60,500 miles
I have experienced two complete failures of a power steering hose while driving. Per GM tsb #1870206. No product update or recall has been enacted. Major safety issue, vehicle is extremely difficult to steer with hose blown, could cause an accident.

- Skaneateles, NY, USA

problem #4

Dec 172007

Impala 6-cyl

  • Automatic transmission
  • 14,300 miles
Lost the power steering. Lose of all power steering fluid on home driveway. Had the car towed to the dealer. Dealer said a hose came off and replaced the hose and clamp. Tow truck driver knew what the problem was when he viewed the fluid on the driveway. He said he has towed seven Impala in the last month for the same problem.

- Sterling Heights, MI, USA

problem #3

Apr 132007

Impala 6-cyl

  • Automatic transmission
  • 20,500 miles
Leased 2006 Impala lt 3/06. 2/07-first thing that happened was power steering line blew while driving on highway at 70 mph. Had towed vehicle to dealership and it was fixed. They left all the fluid all over engine and brakes. Shortly after, experienced clanking noise from front of vehicle. Took to dealer first time, they said they couldn't find the cause of the problem, could be left over power steering fluid from the blowout, causing noise on moving parts. Also noticed tires were wearing. Got oil change and 3rd tire rotation for vehicle. Tires still wearing in front and noise becoming more prominent in front. Took back to dealer, said it was a trans axle problem, and was also causing an alignment problem. They corrected the trans axle problem under warranty, but said the alignment and excessive wear on tires was my problem. This didn't seem right, a problem on the vehicle caused another problem, but it was my responsibility. They said they alignment was ok now. I asked if they checked and they said no, it would be okay since the trans axle problem was corrected. They said I could complain, they just follow the rules from up above.

- Depew, NY, USA

problem #2

Dec 122006

Impala 6-cyl

  • Automatic transmission
  • 9,000 miles
At 9000 mi. A loud whinnying noise in the engine occurred. Dealer discovered the steering fluid was low due to a lower hose leaking at a clamp. The clamp was replaced and after a short while (about 25 mi.) the pump noise subsided. Maybe this will require a recall due to a nhsta report of a blown hose.

- Hornell, NY, USA

problem #1

Jun 232006

Impala 6-cyl

  • Automatic transmission
  • miles
At about 5000 miles on my 2006 Chevrolet Impala the power steering line blew out. Had the vehicle towed into the Chevrolet dealer where I purchased it, and the problem was fixed, slowly I might add. The car now has about 12,000 miles on it and I am noticing some noises in the steering. When the wheel is turned all the way to the right and gas is applied, it makes a weird clicking sound. This noise only happens when the wheel is turned to the right. I am trying to delay bringing the car to the shop, because of the inconvenience of not having my car. I understand that cars do have defects and just thought I would report this in case it is something serious. I would hate to have mine or someone else's steering go out during driving and someone get hurt. I really hope this is no big deal, but I think it's worth looking into. Thank you so much for your time and may everyone have a safe and prosperous life.

- Kankakee, IL, USA