10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 28,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Child's neck trapped in window frame assembly. From driver's seat, unable to operate window release.
- Reading, PA, USA
I purchased a 2006 Chevy Impala on March 1, 2006. It was purchased under the name of Virginia brady. I got married in may of this year. I had my car in 3 times to fix the drivers window. It screeches like someone's finger nails on a black board. To me this is a big safety issue as when the window screeches when you put down the window. A person cringes and sometimes will close their eyes. I have to be very careful that I do not do this as it can cause an accident. The screeching happens when the car sits in the sun for a while. In cool weather it doesn't happen. The first time I took the car in was May 22, 2006. The report that I received from the service department seemed like I didn't know what I was talking about because I am a woman. The second time was June 8, 2006 and the last time was July 14, 2006. On July 14, I received a notice that this problem is a problem with a number of 2006 Chevy Impala. I have the paper work that Chevy issued on May 18, 2006 about this problem. Now I am suppose to bring back my car and leave it again. Why am I paying for a new car that seems to spend so much time in the service department because Chevy doesn't know how to fix it. The next problem that I consider a safety problem is the driver's side read view mirror. I am a tall person so I didn't notice this before, all I noticed was a crack underneath the mirror when I backed into the drive way at home. Now I found out that the mirror doesn't go to the right far enough for safety. If someone shorter than myself or someone who likes the seat up further than I do, they wouldn't be able to use the rear view mirror properly. Today, Sunday, August 27, 2006, I got a call from jason who works at the Chevy service about me taking my car back to the service department for them to fix a problem that they don't know how to fix.
- Redwood City, CA, USA
- Fort Eustis, VA, USA