10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 311,366 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Slow on take off, passenger door dosent open all the way rear main seal leak air actuator gone out
- Memphis, TN, USA
The contact owns a 2007 Chevrolet Impala. The contact stated that the front driver's door could not be opened from inside or outside the vehicle. The contact indicated that the locking mechanism would operate when pressing the door lock switch, but the door would remain locked and unable to open. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 124,000. Updated 7/26/18
- Willow, AK, USA
After stopping, I push on the accelerator, the engine revs but the transmission does not engage, after two seconds the car will slam into gear and violently lurch forward. Powerful enough to strain my neck. Very dangerous.
- Newport , OR, USA
Modern vehicle design has increased occupant safety in event of an accident. The other side of this coin is a decreased ability to avoid accidents. Blind spots caused by huge windshield posts and rear view mirrors (inside and out), headrests poking up and a seat belts that hold you in position to look straight ahead....all these contributed to our car hitting a guy-wire for a power pole. I took the car back to the "scene" and the guy-wire and windshield post are exactly the same angle, the guy-wire not being in the driver's field of vision. The car is being repaired right now (to the tune of $1250, just for a headlight and tupperware bumper cover). It could have been avoided if we'd had the services of a nascar spotter up on the roof of the vfw! there.....I vented.
- Fairmont, MN, USA
During a auto rearend accident I was injured, I feel the built in lumbar support failed to protect me form the lumbar displacement and other injury I received to my shoulder and cervical spine. During the auto accident the inner workings of the seat broke on my back upon impact, this was never fixed during the collision repair nor the bumper spring it also broke in the rear end crash, the collision repair company lied about the repairs made and the damage received to the car.
- Sacramento, CA, USA
I did not realize such a website existed. I have purchased many new vehicles and have always been happy until I purchased my 2007 Impala brand new with 27 miles. I started looking on the internet due to "steering" problem and found this website. You can be driving down the road and the steering wheel will lock up and not move for several seconds. It would be very easy to have a accident you need the wheels to turn, but the wheel want move. I think my husband thought I was crazy until he happen to be with me the other day and witness this. I have noticed that all 5 times this has happened it has been raining out. The 1st 2 times were probably a year ago, but it has happened 3 times in the last 2 months. I have also had the tire issue, did not think about it being the car, but I have had 3 sets of brand new tires on this vehicle. Same problem someone else mentioned the rear tires wear completely out on the inside. I had wires hanging out on 1 year old tires. I do not feel safe at all in this vehicle and can't imagine anyone wanting to drive a vehicle that the steering locks up. I have 2 precious children and am not happy with this. I still owe a tremendous amount on the vehicle so I don't really have any options but to report to someone that might could help. Thanks! the structure- the door molding just fell off on the drivers side one day.
- Girdler, KY, USA
- the contact owns a 2007 Chevrolet Impala lt, 3.9 L, V6, 4 door. The cup holder was not made properly which could cause spillage of cold/hot on a person. The manufacturer stated that the contact could not speak to the engineer that designed the cup holder. He thought its was possible that they may have made a mistake. This was a safety problem, and he experienced that problem with a liquid spilling on him. The current and failure mileage was 950. The incident occurred when the contact was driving at 20 mph and making a turn.
- Penn Brooke Pines , FL, USA
- New Bethlehem, PA, USA