3.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,723 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Had clunk noise coming from rear suspension when going over even the smallest bump or crack in the road. Took back to dealer and they found the cross members of the chassis - bolts had worked loose. They tightened them. No more noise so far.
- Claymont, DE, USA
I bought a new 2007 Chevy Impala in May 2007. Had to have new tires in November 2008 at 14500 miles, they were wearing on the inside of the rear tires after we rotated the tires the front put on the back they wore on the inside also. The would only put tires on and we had to pay for two tires. Had alignments, did not help. Can't get anything done about this. It is in the suspension or something in the rear. They are wearing again at 22, 000 miles. I don't understand why they can not fix my car it is still under warranty. They can offer the 60 month return on their vehicles if you do not like it now, but cannot honor what is wrong with my car. This is wrong. You should make them fix all the cars with this problem. The consumer is suppose to be part owner in the car business but it still does not make any difference. Let them go under, they are not worth anything anyways. Used to be a good car company. We have owned a lot of their cars, but no more. If I ever can afford to trade again it will not be a GM product. The consumer means nothing to them anymore.
- Saltville, VA, USA
2008 & 2007 Chevrolet Impala. We purchased a 2007 Impala from charles Chevrolet-coloma, Wisconsin in June of 2008. It had 17,000 miles on it and the remaining new car warranty, we were told. Right away when we got it we didn't think it rode good. We took it on vacation in October and it started to vibrate very bad. My husband commented that when we get back we need to take it in. We took in it in October of 2008. We were told that the tires on the back of the vehicle were hanging on threads. The dealer did replace the tires. At that time we thought well maybe a bad set of tires. At that time the dealer did not balance or line up the tires. (which they should have) we have been watching the tires and now at $35,000 miles the vehicle needs new tires again. It rides really bad again. We took it in again and first the dealer, lines it up, it still did not ride good, then they balanced the front tires (not the back and I don't know why??) I guess because they are doing this at their cost and don't want to do anything more than they have to. It still does not ride well. I work in a bank and after talking to another person they have put 3 sets of tires on theirs in 60,000 miles. Another person has 35,000 miles on their brand new 2008 and they need new tires. After bringing this to the attention of the dealer they said they have had numerous cars in with this problem. They will not do anything else for us. I contacted General Motors and they also will not do anything. This vehicle has a 100,000 mile warranty on the drive train. My concern is that their is a defect in these vehicles that proposes a safety hazard. Some unsuspecting consumer will have a blowout (like we almost did) and lose their life. There should be a recall on these vehicles. This really makes us angry as the government can give General Motors all this bailout money, but they don't have to stand behind their product!!!! the dealer refuses to give us a record of the tire replacement.
- Hancock, WI, USA
- Brazoria, TX, USA