10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 72,759 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I owe a Chevy Impala 2007 and I was having trouble with the car muffler, it was making a noise. On taking it to the service shop, I was told that it needed to be changed and the probable reason is the salt has caused the damage. The car has run 69 K miles. I ended up changing the muffler.
- West Chester , OH, USA
The contact owns a 2007 Chevrolet Impala. The contact stated that the brakes would squeak very loudly when the brake pedal was depressed. The dealer stated that the brakes were lubricated and should be fine. Two months later, the tire pressure sensor illuminated on the instrument panel. The dealer placed air into the tire and the sensor warning light illuminated again. The dealer stated that the sensor malfunctioned; therefore, it was replaced and recalibrated. The contact then began to hear a rattling noise coming from the rear passenger side. The dealer stated that the bracket for the exhaust manifold malfunctioned and was repaired. The latch mechanism on the driver's side door malfunctioned and caused the door to shake rapidly while in motion. The dealer replaced the door latch. While driving 40 mph, he suddenly depressed the brake pedal to avoid a crash on the interstate. The driver's seat bracket snapped and threw the contact backwards into the rear seat. The passenger in the vehicle grabbed the steering wheel to avoid a crash. The contact was completely displaced from the normal driving position. The vehicle was towed to the dealer and was unable to be driven. The dealer stated that the seat needed to be replaced, but made the necessary repairs in order for the vehicle to be driven again. The failure mileage was 100 and current mileage was 21,932.
- Milwaukee, WI, USA
The contact owns a 2007 Chevrolet Impala. While driving 30 mph, the driver seat completely detached and threw the contact into the back seat. His spouse was able to grab the steering wheel to prevent a crash. The vehicle was towed to the dealer and they repaired it under warranty. The contact spoke with the manufacturer and was informed that they would investigate the failure and call him back. The current mileage was 21,924 and failure mileage was 21,900. Updated 10/03/08 the front brakes squeaked irregulary whenever the consumer tried to stop, the tire pressure montioring system would informt he cosumer one or more of the tire were low, the consumer was told the tire sensors were bad after having returned for a second time for the same roblem. The bracket on the rear muffler had broken, the latch in the front drivers door had broken and needed to be replaced. Updated 10/07/08.
- Milwaukee, WI, USA
- Greensboro, NC, USA