7.0

pretty bad
Typical Repair Cost:
$800
Average Mileage:
157,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

May 242019

Impala

  • Automatic transmission
  • 214,000 miles

Several months back my key fob to unlock my doors stopped working and the two months later my back doors stopped opening. One guy said it was the safety locks and the another said it was the child lock. The dealer said it would be $580 to repair both doors. But do I pay for something that was not my fault and sounds like a malfunction error? So currently we have to figure out how to climb over the back seat. I had a guy repair it a month ago and that lasted two weeks. I'm over freaking cars.

- Nyiesha R., Kalamazoo, US

problem #1

Jan 162016

Impala LT 4L

  • Automatic transmission
  • 100,000 miles

I bought the car brand new and I've had to replace parts I've never heard of before! At first, the passenger's door wouldn't open, now it's also the driver's side! I had to crawl in from the backseat just to go home! And $800 to fix each door?! How is this not a recall? There's never been an accident and I always get routine maintenance. I will never waste my money on a new car again! This is what you would expect from a POS, not one you've babied all its life.

- Elizabeth R., Lakewood, WA, US