The contact owns a 2011 Chevrolet Impala. The contact stated that the transmission failed. When the contact entered an intersection, the vehicle stalled without warning. There was no warning indicator illuminated. The contact was able to coast the vehicle onto the road shoulder. The vehicle was towed to an independent mechanic who diagnosed that the planetary gear failed. The mechanic rebuilt the transmission and repaired the vehicle. The manufacturer was contacted and stated that the vehicle's warranty was expired. The contact also stated that the low beam headlights failed to illuminate on July 12, 2019. The headlights were not replaced. The dealer was not contacted. The failure mileage was 41,908.

- Buffalo, NY, USA

When starting from a stop the car jerks as if the transmission is trying to catch up and it feels like you've been hit from behind. It's an on and off problem but it happens in the rain and is dangerous the dealer changed the trans oil and it still does it. Next the car goes into "reduced engine power" and "service stabilitrak" while driving and will not let me finish my highway drive safely, no one at the dealer can help with this except to say it will cast a lot of money to fix. Headlights constantly burn out and I bought expensive lights last time and one is already burnt out. I have only 1 payment left and the car is ready for the junkyard, you would think after $28000 it would last a little longer. What happened to GM??

- Elmwood Park, IL, USA

Driving and the car shut off completely.

- Denver, CO, USA