10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
106,316 miles

About These NHTSA Complaints:

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problem #4

Mar 042023

Impala

  • 111,366 miles
The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.

- Magnolia, NC, USA

problem #3

Mar 042020

Impala

  • 190,000 miles
I have a 2013 Chevrolet Impala--I have had multiple problems with; my dashboard lights up with service stablitrack, brake assist, traction control, and the ABS light comes on while driving down the road. I have taken it to numerous places, that tested it, and was told no problem was found. It makes a grinding noise when in reverse; sometimes it doesn't want to accelerate, especially when it rains. Also my passenger seat's, buckle up alarm, goes off when no one is sitting there and the front window always seems dirty, even after it's cleaned-inside and out.

- Newton, MS, USA

problem #2

Jan 072019

Impala

  • 102,000 miles
Blend door actuators fail to operate correctly while driving vehicle on the highway changing cabin temperature drastically losing visibility of fogged up windshield and crash occurs.

- Smyrna, GA, USA

problem #1

Jan 252014

Impala 6-cyl

  • 21,900 miles
The wipers had ice on them as well as the right hand side of the windshield on 01/25/14 a week after I bought my car. The defroster had been on all the time during my drive home, about 1 hour. I had to stop a number of times to knock the ice off the wipers and scrape the windshield. It happened again on 04/03/14 when I was driving home from the mpls airport. I had put on new wipers after the first incident, yet these wipers iced up as well. I again had the defroster on, sometimes it was full blast. I took pictures of the wiper blades on the 4/3 drive. I showed them to the dealership and they said the defrosters were working fine. To me this is a safety issue. Also there is terrible road/wind noise. I have recorded it. I had all the windows up, nothing was turned on and the noise is terrible. Even when at a stop, you can hear the noise of the passing cars 2 or more lanes away. The dealership said they couldn't do anything for it. They are working with me to try to resolve the issue. So I have no complaints about the dealership, but with the car. I am thinking of taking it to a body shop and see what they think of the road/wind noise. I even wear earplugs if I have to go very far because I can't stand to listen to the noise. I used to love to get in the car and just drive, with no radio on, I don't in this car. If you would like a picture of the wiper blades or listen to the noise in my car I can send those to you.

- Ramsey, MN, USA