10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 57,604 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Stabiltrak ABS traction control warning lights all come on vehicle shudders and power is reduced. Researched and found 100's of reports of the same issue with the Impala and similar complaints in the light truck and SUV models. Fix is relatively inexpensive if your mechanically / electrically inclined as involves splicing in a new wire harness for the ABS sensor. Said harness is about $20 it shorts out due to insufficient gauge of wire used on original factory install. Replace harness has much sturdier gauge from what my research says. Repair shop quoted $700 to repair glad I told them to put it back together. They have a fleet of Impala as loaners so they know they are gouging people when they say replace wheel hub assembly ABS sensor and wiring harness when they know it's the ABS sensor period. Chevy needs to do a recall. Issue happens when car is in motion after turning or going over a bump wiring that has been wore thru due to placement of wiring in a high friction area, wire wears through coating exposes wiring that shorts out and sends codes to computer concerning ABS stabiltrak and traction assist causes vehicle to behave erratically others have reported caused vehicle to stall and not restart until problem corrected. I'm sure they are gouged for a thousand $ or more. Wet road conditions, extreme heat or cold, left turn while backing, jarring bumps, all trigger the dash to light up like christmas tree dinging alarm goes off steering shudders power is reduced. It's a huge distraction and safety concern for so many to be experiencing GM should stand up and take care of the problem.
- Garretson, SD, USA
It keeps saying on the odometer electric stability control or track and lower the power. My car was on motion on a city street with cars all around us. I've read that several people were having trouble with the same thing. Why don't they recall
- Indianapolis, IN, USA
There is a "known" issue with this vehicle, especially when turning left. The car will decelerate and traffic is a safety issue. I found the cause via google and needs to get addressed. The car will always display driver feedback on the dashboard. It simulates when driving through an icy patch. The car will not excel but rather decelerate. This happened to me just last week turning into payton manning children's hospital.
- Upland, IN, USA
I purchased my vehicle on March 23 2019.I have made several repairs to car but the problem persists. If I'm at a stop and I proceed to drive and make a left my car will make a grinding noise and the traction control light will flash it makes it dangerous to join traffic safely. I looked online and several people have the same exact issue with their vehicles. Service traction control. Service stabilitrak service brake assist will go on when I try to make a U turn.. ive replaced left driver side wheel hub with ABS sensor replaced TPMS and had alignment done. I felt the tea admission is being affected by this issue. So I had it serviced as well. I feel Chevy should do a recall immediately.
- Los Angeles, CA, USA
I was in motion on a 50 mph state road, when all of a sudden my dash started dinging and when I looked down it stated "service stabilitrac", and "engine power reduced". my car suddenly went down to about 40 mph and would not go any faster. It appears Chevy has had recalls for this issue, but not for my model year.
- Bridgewater, MA, USA
My vehicle has 66,000 miles on it. I am taking it in for the 3rd time due to the service stabilitrak and service ABS warning. The car makes a grinding noise in the front end when turning (usually left) or when shifting from reverse to drive. The front speed control hub has been replaced twice to supposedly correct his problem. However, since it is happening again, I am relatively certain that the hub will need to be replaced a third time. That is unacceptable in a vehicle with only 66,000 miles on it.
- Manchester, MD, USA
Was driving then all of a sudden the car stopped accelerating. I was getting the following warnings: Service traction control, track stability, and engine power reduced.
- Sterling Heights, MI, USA
At roughly 26,000 miles my ABS, stabilitrac, and traction control lights came on. I took my car to dealership to repair ignition recall, they replaced the ABS wire harness and corrected the the problem. At roughly 56,000 and 86,000 the ABS, stabilitrac, and traction control lights came back on. I am carrying my car back into the dealership again tomorrow for the 3rd time for the same issue. My car is now decelerating on its own and the wheels are abruptly locking. The car is moving during all of these incidents. My car has begun flashing ABS, stabilitrac, and traction control lights and abruptly decelerating on its own at 60/75 miles per hour.
- Roxie, MS, USA
The contact owns a 2013 Chevrolet Impala. The contact stated that the electronic stability control warning indicator kept illuminating. While making left turns, the wheels on the vehicle made an abnormal noise and the speed reduced. It was difficult to accelerate each time the failure occurred. The vehicle was taken to the dealer more than twice for various repairs, but the failure recurred. The manufacturer was notified. The approximate failure mileage was 76,000.
- Franklin, AL, USA
The contact owns a 2013 Chevrolet Impala. While making a left turn at 10 mph, the front driver side wheel seized and the traction control indicator illuminated. In addition, the contact heard an abnormal grinding noise. The vehicle was taken to the dealer where it was diagnosed that the speed sensor wire failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. An independent mechanic diagnosed the vehicle and removed the front driver side tire to show that the speed sensor wire was actually spliced. The manufacturer was not made aware of the failure. The failure mileage was 99,563.
- Forsyth, GA, USA
The contact owns a 2013 Chevrolet Impala. While driving at a low speed and attempting to make a left turn, the traction control engaged independently, which caused the vehicle to decelerate. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle speed control wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
- Owosso, MI, USA
Bought my 2013 Impala used but around 25000 miles started getting issues with turning left and accelerating. The traction control will engage and cause the car to hesitate. Big issue when trying to cross in front of oncoming traffic. Had into the dealer many times but they do not seem to know what the issue is. Twice I have had all the lights go off and power reduced while on the interstate. They have replaced the computer twice for that one. This might be my last Chevy. 3/36 warranty is a joke anymore!
- Normal, IL, USA
The contact owns a 2013 Chevrolet Impala. While driving 65 mph, the stabilitrac control, service traction control, ESC, and engine warning indicators illuminated. The cruise control light turned off and, while depressing the brake pedal, there was a clicking noise coming from the glove compartment. In addition, when the accelerator pedal was depressed, the vehicle failed to accelerate. The failure recurred twice. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
- Sacramento, CA, USA
The contact owns a 2013 Chevrolet Impala. The contact stated that the vehicle experienced difficulty accelerating and made abnormal grinding noises during turns. The stabilitrak, ABS, and service traction control warning indicators illuminated. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
- Hazelwood, MO, USA
A few weeks ago our daughter was driving our 2013 Chevrolet Impala. She informed us that the car just "took off by itself." We just attributed it to her not being familiar with the car. A couple days later, while my wife was driving and I was in passenger seat, at about 25 mph on a city street, car suddenly took off as if she had slammed accelerator to the floor. Pushing on the brake ended sudden acceleration, engine returned to idle, so I have to assume that problem is possibly related to cruise control circuits and that brake may have disengaged cruise. Cruise control circuit was "on", since we had previously been cruising on interstate, but was not engaged (or set) when incident occurred. This problem came out of nowhere, occurred twice in a week's time, then disappeared. We are wondering if it will occur again. 2013 Chevrolet Impala w/ 60,000 miles
- Manchester, TN, USA
The contact owns a 2013 Chevrolet Impala. While making a right turn, the vehicle hesitated. In addition, the ABS, traction control, and service stabilitrak warning lights illuminated. The failure recurred numerous times. The vehicle was taken to a dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. Updated 05/24/16 the consumer stated on May 2, 2016 as she was making a right turn, the accelerator seemed to jerk back and the RPM's went up past three, T hen went back down to one. All the instrument panel lights illuminated and then the vehicle hesitated to proceed for a few minutes. Updated 08/03/16.
- Kenedy, TX, USA
My 2013 Impala ltz will suddenly decelerate to around 35 mph and hesitate when you hit the gas. Three messages pop up, "traction control off", "engine power is reduced" and "service stabilitrak". this happened to me a few months ago and I brought it right in to global Chevy in North plainfield, NJ. They fixed and it seemed fine but now happening again but this time, I almost got T-boned in an intersection. I have found this has happened to many people in many different forums. Now I need to get the vehicle to the dealer again. This should be a recall!!!!!!!! I almost got smashed and I will be making sure this is documented in as many forums as possible. This is a Chevy problem. I got charged over $650 to fix this last time!!!!!!!! I am upset as hell and not really sure what to make of this. I need to drive my kids around in this time bomb now" I refuse to pay for something that is such a danger to operate. Secondary issue is that sometimes when backing out of a spot in reverse, applying drive and trying to move forward, the sounds like gears grinding that goes away if I straighten the wheel out. Wth is that?" this happened at the light on centennial avenue in piscataway NJ crossing over S Washington ave. Was stationary, then in motion. The auto deceleration happened while at speed of 35 mph and then it would not accelerate when pressing the gas. I have an invoice for the first repair. I would appreciate expedited help on the matter.
- Piscataway, NJ, USA
The contact owned a 2013 Chevrolet Impala. While the vehicle was stopped at a stop sign, the accelerator pedal was depressed and the vehicle accelerated very slowly. The engine stalled in the middle of the road. The key was turned back to the on position and another vehicle crashed into the front driver side of the contact's vehicle. The air bags deployed. The contact suffered a broken left hip bone, nerve damage, and other injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V355000 (electrical system) however, the part to do the repair was unavailable. The failure mileage was approximately 3,345.
- Clanton, AL, USA
"service traction control" and "reduced engine power" warning during normal driving on my way to work this morning. The car suddenly decelerated and started running terribly, causing a potential safety issue. I've only had the car for 2 months! apparently this has been a common problem with Impala for several years now that GM is seemingly unable to fix. Had I known about this issue I would not have purchased an Impala. GM sold me a lemon. Very disappointed.
- Elgin, IL, USA
- San Antonio, TX, USA