10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
53,610 miles

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« Read the previous 20 complaints

problem #36

Jun 222017

Impala

  • 63,000 miles
When driving at low speeds or cornering at steep angles the traction control activates and will almost stop the vehicle. Previously had issue repaired under warranty and they replaced a wiring harness. Issue occurred again. A dealer service tech informed me that there is an issue with water getting in the harnesses but there is no recall only a technical service bulletin. Where it is a known issue that effects the traction control and ABS I feel this being a know issue should be addressed though a recall as the repair is expensive and a safety concern.

- Blackstone, MA, USA

problem #35

Aug 192014

Impala 6-cyl

  • Automatic transmission
  • 32,565 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the infotainment system failed and caused the air conditioner, radio, navigation, speedometer, and onstar to malfunction. As a result, the contact was unable to view the backup camera. In order for the infotainment system to function, the contact had to turn off and restart the vehicle. The vehicle was taken to jerry Chevrolet (1940 E joppa rd, baltimore, md 21234), but was not diagnosed or repaired. The contact also stated that the radio was reprogrammed previously at jerry Chevrolet dealer for the same failure; however, the failure recurred. The manufacturer was contacted and provided case number: [xxx]. the manufacturer advised the contact to wait until he heard something from the mechanic. The approximate failure mileage was 32,565....updated 11/15/17 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Baltimore, MD, USA

problem #34

Aug 182017

Impala

  • 53,120 miles
I experienced loss of power steering while turning through an intersection. Took the vehicle to a dealership to get a diagnosis. The results were that the there was a loss of communication to BCM.

- Belle Glade, FL, USA

problem #33

Mar 212017

Impala

  • 35,700 miles
Blind side motion detector monitoring system malfunctioned. This was after headlight malfunction so we thought it was related to headlight repair. Dealer said no. Car was in motion when warning light came on. Classic Chevrolet/GM refused to cover under manufacturer's warranty even though it's under 36,000 miles. They said it was because we were 2 months after warranty. Contacted Chevrolet/GM hoping for partial coverage to no avail. System should not have failed that soon. Neighbor said his system failed also. It was still under warranty so that means his didn't even make it past 36 months.

- Madison, OH, USA

problem #32

Mar 132017

Impala

  • miles
It's shutting off while driving.

- Norman, OK, USA

problem #31

Jan 262017

Impala

  • 41,250 miles
I leased the car brand new in October 2014 and my passenger headlight burned out. I took it to the dealership to have it replaced and found out that it will cost $350 to replace the bulb (the warranty was for 3 years or 36K miles, I have 41K miles on it). However, the light bulbs should last longer than 2 years on a brand new car. I called GM and they said they could do nothing.

- Lowell, MI, USA

problem #30

Jan 202017

Impala 6-cyl

  • 60,000 miles
While traveling 70mph, all electrical controls inside the vehicle turned off, including the headlights. They immediately came back on, but did not register that the vehicle was in gear (the speedometer was registering 0 but the car was still traveling). The next morning the car would not turn on immediately (it took several tries) and then when we reached the mechanic, it would not turn off. We have been having issues with the electrical components for some time. The mirror sensor (with blind spot indicator) went out soon after purchase. The front camera will sporadically stop working with an error light. Traction control will turn off, with an error message. This car has some serious electrical issues.

- Byron, IL, USA

problem #29

Oct 072016

Impala

  • 6,400 miles
While driving the car the electronic parking brake engaged. We were on a city street on a hill. Had to be towed. Engine fault light was on. On 6/22/16 ebrake message on dash. Car had difficulty passing inspection ON5/31/16

- Troy, NY, USA

problem #28

Oct 062016

Impala

  • 28,697 miles
While driving and accelerating to get on the highway the electronic stability control "stabilitract" light popped up on the dash screen and reduced the engine's power, reducing my speed to a maximum of 30 mph when trying to accelerate to the posted 55 mph speed limit. I was traveling in a straight line when the "stabilitract" & "engine power being reduced" information popped up. The car would not go over 30 mph. This caused me to have to pull over and nearly caused an accident due to the slow nature of the vehicle, even with the emergency flashers on. This is several incidents with this particular car, having electronic failure. The worst of it was when the collision sensor was affected by a leak in the car after having to have the windshield replaced due to the rear view mirror falling off. That incident caused the car to slam on it's breaks due an electrical error. This car has been in the shop for numerous electrical issues. Chevrolet has refused to do anything but the bare minimum to get the car back on the road obviously not fixing the root of the problem, as this is once again an electrical issue. Not safe to drive if the electronics are going to continue to fail.

- Marysville, WA, USA

problem #27

Aug 042015

Impala

  • 40,000 miles
Car stalled taking a right turn into traffic had to restart

- Sedro Woolley, WA, USA

problem #26

Jan 282016

Impala

  • 23,500 miles
Water was leaking down from over head dome light and from door jam, all the main electrical safety controls are housed where the light is in the roof. Called dealership was told first available date to get the car in for repairs is February 22nd. On my drive home from work the collision control came on started flashing the red lights on the dash and slammed on the brakes, like the was a vehicle in front of me has come to a dead stop, except there was no vehicle in front of me, the road was open. I was getting off the highway when this occurred, while driving in a straight line. When home and the car was turned off I'm getting errors saying key fob isn't in the car, and the electronic parking brake needs to be serviced. The car is inoperable at this point. Even if it does start again is a safety hazard at best and has to be towed to the dealership for repairs. It cannot be driven in the electrical state it's in.

- Marysville, WA, USA

problem #25

Nov 172015

Impala

  • 47,000 miles
Electrical bulk head connector to rear defroster/defogger burnt and melted electrical wire insulation.

- Holmen, WI, USA

problem #24

Sep 022014

Impala

  • 10,000 miles
When decelerating at a red light which turned green, attempted to accelerate with no throttle response, even when pushed to the floor for approximately 2 seconds or more (several similar incidents). Second incident, car stalled at a slow speed. Third incident, after accelerating the engine rpms stay reving high after taking foot off the gas for several seconds, and this has happened on several occasions and as recently as 9-16-15. These incidents all occured before and after a complete GM dealer reprogrammed the computer.

- Salem, VA, USA

problem #23

Aug 252013

Impala 4-cyl

  • 100 miles
The contact leased a 2014 Chevrolet Impala. While driving approximately 70 mph with the cruise control engaged, the front crash sensor warning indicator illuminated as the brakes independently depressed. The contact depressed the accelerator pedal, which disengaged the brakes. The failure recurred on several occasions. The vehicle was taken to the dealer but the failure was unable to be determined. The vehicle was not repaired. The contact also stated that while the vehicle was parked with the keys out of the ignition, the radio, the light behind the control buttons on the steering wheel, and the lights behind the display for the radio illuminated; however, there was nothing displayed on the screen for the radio. The failure recurred on several occasions. The manufacturer was made aware of the failure. The approximate failure mileage was 100. MA 10/19/2015

- Mansfield, OH, USA

problem #22

May 142014

Impala

  • 23,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the system that warns when another vehicle gets too close malfunctioned. The vehicle was taken to the dealer. The technician reprogrammed the system. Every time the technician reprogrammed the system, the bluetooth and navigation system malfunctioned. The vehicle was taken to the dealer eight times, but was not repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000.

- Warren, OH, USA

problem #21

Jan 062014

Impala 6-cyl

  • Automatic transmission
  • 900 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that after parking the vehicle for several days, the battery failed. The vehicle was taken to the dealer where there was not failure determined. The manufacturer was not made aware of the failure. The failure mileage was 900. Updated 7/10/15 updated 10/2/2017

- Sartell, MN, USA

problem #20

Feb 022015

Impala

  • miles
The contact owns a 2014 Chevrolet Impala. The contact received notification for NHTSA campaign numbers: 14V355000 (electrical system) and 14V614000 (electrical system). The contact stated that two dealers were contacted, who were unable to determine when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Birmingham, AL, USA

problem #19

Dec 012014

Impala

  • miles
2014 Chevrolet Impala requesting reimbursement or replacement vehicle. The consumer stated the nearest dealer was 40 miles away. The consumer stated it was the 4th recall notice, he received.

- Foristell, MO, USA

problem #18

Nov 122014

Impala 6-cyl

  • 5,100 miles
The vehicle is equipped with a vehicle collision warning device that is intended to warn the driver of a vehicle in front that you are to close to and closing range without braking. On about 1/2 dozen occasions the vehicle's early detection system has engaged without any vehicles in front. These occurrences seem to be on days when it is raining and their are reflections off the road, or very sunny days (again causing reflections). The flashing light, loud alarm, and interruption with regular audio is very jarring (scary). On one occasion I applied my brakes very hard because of the alarm (but there was no car in front) - this almost caused the car behind to hit me. The system should be disengaged to prevent a false/positive alarm. I have taken it for service and contacted General Motors without results.

- Huntington Woods, MI, USA

problem #17

Dec 012014

Impala

  • miles
2014 Chevrolet Impala not satisfied with how GM handled ignition recall the consumer stated GM's fix, was not adequate.

- Old Lyme, CT, USA

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