10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
55,871 miles

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« Read the previous 20 complaints

problem #43

Mar 122018

Impala

  • 45,000 miles
While driving vehicle on interstate after work a burning smell was noticed followed by the stabilitrak, ABS and service power steering lights came on, which made the vehicle very hard to turn. Took vehicle to a Chevrolet dealership believing it was a recall due to research online, service department stated the recall was fixed so they reprogrammed it. Upon leaving the dealership, the brakes were grinding and all the lights came back on. Took back to service and it's taken 3 days for them to try and figure out what is wrong. They've now decided it needs a new steering gear. I've researched other 2014 Impala having a recall on steering gears but this vehicle is not listed" how is that" I feel it needs to be recalled and fixed since there's been previous recalls regarding the whole electrical steering system, steering modules, and steering gears. The service department is saying it is going to be $2,800 to fix.

- Simpsonville, SC, USA

problem #42

Feb 282018

Impala

  • 60,000 miles
Electrical failures. I experienced a failure in my stabilitrak, power steering and ABS system on my 2014 Chevy Impala 2lt. This caused my vehicle to lose power steering, and ABS brake control, which while driving on a rainy surface (in MA today 3/2 the weather was insane) was not reassuring. I have read numerous reports of other people experiencing this issue as well. Chevy seems to have are recall open for power steering, but my VIN supposedly is not impacted despite me having a power steering failure. Many, many electrical issues with this car have been reported, and yet Chevy does nothing to correct this clear safety concern. Thankfully the power steering system only partially reduced itself, and didn't completely fail or else who knows what would have happened. Very dangerous and disappointing that nothing is being done to protect people.

- Worcester, MA, USA

problem #41

Feb 272018

Impala

  • 80,000 miles
This car has been a lemon since we owned it. First the electrical system shut down (while we were driving at 70 mph), then the wheel barrings needed replacing at 60,000 miles, and now the solenoid has gone bad preventing the car from shifting.

- Byron, IL, USA

problem #40

Feb 162018

Impala

  • 75,000 miles
Warning indicator lights began flashing on the dash and warning lights in the mirrors flashed randomly. GM dealer said it was a sensor that water had leaked in and corroded inside. Said it was safe to drive and would take a week to get the part. The next day it shut off after about one minute when started with the remote start. When driving on the street more indicator warnings came on: Airbag, traction control, parking brake, etc.; the A/C came on by itself; the headlights, heater, and turn signals stopped working. Stopped the car and shut it off for about an hour. After starting it with the key and running it for about 3 minutes, it shut itself off. Once started again, would only move about a foot and then stopped sharply, like the brakes had been slammed on. Did this several times. Parked it again and had it towed to the dealer. They still say it's the sensor problem and will be $1200 to fix. They did not investigate the issue further although it is clearly a safety problem.

- Ellsworth, ME, USA

problem #39

Jan 242018

Impala 6-cyl

  • 49,700 miles
The contact owns a 2014 Chevrolet Impala. While driving, all the warning indicators illuminated, the speedometer failed, and all the functions of the air conditioning unit failed. The vehicle was taken to the dealer (sarchione Chevrolet, 1572 oh-44, randolph, oh 44265) where it was diagnosed that the obj sensors and wiring harness failed. The vehicle was repaired. The manufacturer was notified of the failure and a claim was filed. The failure mileage was 49,700.

- Cuyahoga Falls, OH, USA

problem #38

Mar 202017

Impala

  • 39,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 30 mph, the headlights turned off and on. The contact made an appointment with mike smith Buick GMC (6014 S transit rd, lockport, NY 14094, (716) 625-8235) for diagnostic testing. The contact stated that the failure first occurred last year. The dealer diagnosed that there was an electrical failure, and the wires were burnt and corroded. The contact stated that the electrical wiring harness was replaced. The manufacturer was notified by a letter that was mailed by the contact, but no response was received. The failure mileage was approximately 39,000.

- Lockport, NY, USA

problem #37

Dec 252017

Impala

  • 68,000 miles
I've had an issue with my 2014 Chevy Impala ltz getting locked up when turning the steering wheel. This started a few months ago, I took it to the dealership but they were unable to recreate the problem. The first incident occured 09/2017, I was driving on the highway going 60 mph, upon switching lanes it felt like the steering wheel jammed and locked for a second and the electrical power went out on the radio and dash. The alerts then said "power steering drive with care' & "front camera' or something to that effect. This has happened various times since on city streets, another message I've seen has said something about stabilitrak. The most recent episode occured on 12/25/2017. I was driving on a city street and turned right and the steering wheel jammed and the radio went out and the same messages came up, I took a video this time so that the dealership can see what the issue is. I found that there is a recall on other 2014 Chevy Impala for similar issues with power steering but when searching under my VIN number there is no recall on my car but I feel as though this is a mistake and my car should be recalled for this issue. This is a big safety issue and a big concern to me as I have two small children and almost crashed while on the freeway due to this issue. Luckily the other times this has occured I was on city streets not driving at a high speed but regardless it is still a safety hazard.

- Carrollton, TX, USA

problem #36

Jun 222017

Impala

  • 63,000 miles
When driving at low speeds or cornering at steep angles the traction control activates and will almost stop the vehicle. Previously had issue repaired under warranty and they replaced a wiring harness. Issue occurred again. A dealer service tech informed me that there is an issue with water getting in the harnesses but there is no recall only a technical service bulletin. Where it is a known issue that effects the traction control and ABS I feel this being a know issue should be addressed though a recall as the repair is expensive and a safety concern.

- Blackstone, MA, USA

problem #35

Aug 192014

Impala 6-cyl

  • Automatic transmission
  • 32,565 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the infotainment system failed and caused the air conditioner, radio, navigation, speedometer, and onstar to malfunction. As a result, the contact was unable to view the backup camera. In order for the infotainment system to function, the contact had to turn off and restart the vehicle. The vehicle was taken to jerry Chevrolet (1940 E joppa rd, baltimore, md 21234), but was not diagnosed or repaired. The contact also stated that the radio was reprogrammed previously at jerry Chevrolet dealer for the same failure; however, the failure recurred. The manufacturer was contacted and provided case number: [xxx]. the manufacturer advised the contact to wait until he heard something from the mechanic. The approximate failure mileage was 32,565....updated 11/15/17 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Baltimore, MD, USA

problem #34

Aug 182017

Impala

  • 53,120 miles
I experienced loss of power steering while turning through an intersection. Took the vehicle to a dealership to get a diagnosis. The results were that the there was a loss of communication to BCM.

- Belle Glade, FL, USA

problem #33

Mar 212017

Impala

  • 35,700 miles
Blind side motion detector monitoring system malfunctioned. This was after headlight malfunction so we thought it was related to headlight repair. Dealer said no. Car was in motion when warning light came on. Classic Chevrolet/GM refused to cover under manufacturer's warranty even though it's under 36,000 miles. They said it was because we were 2 months after warranty. Contacted Chevrolet/GM hoping for partial coverage to no avail. System should not have failed that soon. Neighbor said his system failed also. It was still under warranty so that means his didn't even make it past 36 months.

- Madison, OH, USA

problem #32

Mar 132017

Impala

  • miles
It's shutting off while driving.

- Norman, OK, USA

problem #31

Jan 262017

Impala

  • 41,250 miles
I leased the car brand new in October 2014 and my passenger headlight burned out. I took it to the dealership to have it replaced and found out that it will cost $350 to replace the bulb (the warranty was for 3 years or 36K miles, I have 41K miles on it). However, the light bulbs should last longer than 2 years on a brand new car. I called GM and they said they could do nothing.

- Lowell, MI, USA

problem #30

Jan 202017

Impala 6-cyl

  • 60,000 miles
While traveling 70mph, all electrical controls inside the vehicle turned off, including the headlights. They immediately came back on, but did not register that the vehicle was in gear (the speedometer was registering 0 but the car was still traveling). The next morning the car would not turn on immediately (it took several tries) and then when we reached the mechanic, it would not turn off. We have been having issues with the electrical components for some time. The mirror sensor (with blind spot indicator) went out soon after purchase. The front camera will sporadically stop working with an error light. Traction control will turn off, with an error message. This car has some serious electrical issues.

- Byron, IL, USA

problem #29

Oct 072016

Impala

  • 6,400 miles
While driving the car the electronic parking brake engaged. We were on a city street on a hill. Had to be towed. Engine fault light was on. On 6/22/16 ebrake message on dash. Car had difficulty passing inspection ON5/31/16

- Troy, NY, USA

problem #28

Oct 062016

Impala

  • 28,697 miles
While driving and accelerating to get on the highway the electronic stability control "stabilitract" light popped up on the dash screen and reduced the engine's power, reducing my speed to a maximum of 30 mph when trying to accelerate to the posted 55 mph speed limit. I was traveling in a straight line when the "stabilitract" & "engine power being reduced" information popped up. The car would not go over 30 mph. This caused me to have to pull over and nearly caused an accident due to the slow nature of the vehicle, even with the emergency flashers on. This is several incidents with this particular car, having electronic failure. The worst of it was when the collision sensor was affected by a leak in the car after having to have the windshield replaced due to the rear view mirror falling off. That incident caused the car to slam on it's breaks due an electrical error. This car has been in the shop for numerous electrical issues. Chevrolet has refused to do anything but the bare minimum to get the car back on the road obviously not fixing the root of the problem, as this is once again an electrical issue. Not safe to drive if the electronics are going to continue to fail.

- Marysville, WA, USA

problem #27

Aug 042015

Impala

  • 40,000 miles
Car stalled taking a right turn into traffic had to restart

- Sedro Woolley, WA, USA

problem #26

Jan 282016

Impala

  • 23,500 miles
Water was leaking down from over head dome light and from door jam, all the main electrical safety controls are housed where the light is in the roof. Called dealership was told first available date to get the car in for repairs is February 22nd. On my drive home from work the collision control came on started flashing the red lights on the dash and slammed on the brakes, like the was a vehicle in front of me has come to a dead stop, except there was no vehicle in front of me, the road was open. I was getting off the highway when this occurred, while driving in a straight line. When home and the car was turned off I'm getting errors saying key fob isn't in the car, and the electronic parking brake needs to be serviced. The car is inoperable at this point. Even if it does start again is a safety hazard at best and has to be towed to the dealership for repairs. It cannot be driven in the electrical state it's in.

- Marysville, WA, USA

problem #25

Nov 172015

Impala

  • 47,000 miles
Electrical bulk head connector to rear defroster/defogger burnt and melted electrical wire insulation.

- Holmen, WI, USA

problem #24

Sep 022014

Impala

  • 10,000 miles
When decelerating at a red light which turned green, attempted to accelerate with no throttle response, even when pushed to the floor for approximately 2 seconds or more (several similar incidents). Second incident, car stalled at a slow speed. Third incident, after accelerating the engine rpms stay reving high after taking foot off the gas for several seconds, and this has happened on several occasions and as recently as 9-16-15. These incidents all occured before and after a complete GM dealer reprogrammed the computer.

- Salem, VA, USA

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