10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
55,871 miles

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« Read the previous 20 complaints

problem #63

Feb 092019

Impala

  • 61,000 miles
Blind spot detection system began to fail, indicated by the side mirror indicators remaining on even after the car was shut off. Dealer service center diagnostic test showed the battery was old. The problem progressed to the point where the instrument cluster would also fail - all instruments (speedometer, tachometer, etc.) would go dead, virtually all warning lights (traction control, ABS, air bag, etc.) would go on, heating system (including blower) would go dead and turn signals and hazard light would be inoperative. All of this would happen while driving, whether in city traffic or at highway speeds. Although the main operation of the vehicle has not yet been affected, there is no way to signal other drivers of a problem (no hazard light or turn signals) in the event of a larger failure. Research of online customer forums shows that this problem is common with the latest generation (2014 and newer) Impala. The blind spot detection system is connected to the instrument cluster and this occurs randomly while driving.

- Beloit, WI, USA

problem #62

Feb 122019

Impala

  • 77,250 miles
Blind spot detection system began to fail, indicated by the side mirror indicators remaining on even after the car was shut off. Dealer service center diagnostic test showed a faulty left side detection module. The problem progressed to the point where the instrument cluster would also fail - all instruments (speedometer, tachometer, etc.) would go dead, virtually all warning lights (traction control, ABS, air bag, etc.) would go on, heating system (including blower) would go dead and turn signals and hazard light would be inoperative. All of this would happen while driving, whether in city traffic or at highway speeds. Although the main operation of the vehicle has not yet been affected, there is no way to signal other drivers of a problem (no hazard light or turn signals) in the event of a larger failure. Research of online customer forums shows that this problem is common with the latest generation (2014 and newer) Impala. Replacing the modules (and in some cases, also the wiring harness, which becomes corroded from the weather) seems to be a short term fix at best, as the design of the blind spot detection system exposes the sensors and wiring harness to road spray and rapid corrosion damage. Furthermore, the blind spot detection system is connected to the instrument cluster in a manner that eventually renders them inoperative as well. This occurs randomly while driving.

- Fairport, NY, USA

problem #61

Feb 122019

Impala

  • 45,000 miles
I have filed a complaint last month about my 2014 Chevy Impala's side detection system, back up camera warnings, and forward collision systems all not working. Today I am adding that while driving on the freeway in moderate rain doing 55mph, my stabilitrak light came on, ABS light came on and I lost power steering. I did not lose control of my car, but it could have been bad. I called Chevy as soon as I got home to file a complaint. I will be bringing it to the dealership tomorrow as I have read other complaints of this happening as well with the next thing to go is the car won't start. This situation is uncalled for in a vehicle with 45,000 miles at a price tag of $35,000, especially when the other issues started happening around D 38,000 miles. Before today, when I started my car the service lights for front camera, park assist, and side detection all lit up. I did not take it to the dealership at that point because I heard it was expensive to fix now I have to as the safety of driving it is severely unstable.

- Warren, OH, USA

problem #60

Aug 012018

Impala

  • 97,000 miles
When my side detection monitoring system failed a few months ago I took it to a local dealer. They responded telling me that, unfortunately, the design for this sensor module/harness is completely flawed. The sensors are located in the rear bumper, with plastic housing. There is no weather protection, even though these are directly behind the tires and are exposed to all weather - plus I live in il so we're talking rain, snow, salt, etc. It's two sensors and the harness. I couldn't afford the $1200 repair, so I figured I would just have to deal with the loss of the safety feature and ignore the warning light. Last week, all of my warning lights came on - theft detection, front camera, airbag, stabilitrack, etc. My windshield wipers, turn signals, locks and headlights were all going haywire, and at one point while driving all of my gauges went to zero (no speed limit, RPM, gas gauge, anything) and my heat went out, turn signals stopped working and my headlights went out. Immediately took it to another dealership hoping that maybe my battery (factory original)/wiring might be the cause. No such luck. As it turns out the side detection modules are now corrupting all sensors and electrical systems including my air bags! the dealership confirmed that the side detection modules had failed and were causing the chaos that is occurring with all of my other warning systems, and that my air bags no longer worked. My air bags don't work because of this, nevermind the extreme danger in having a system go haywire while I'm driving! I'm at nearly 100,000 miles so I'm well past any warranty that would cover this, but I have been reading forums and carcomplaints and it turns out that this is a really common issue. The cost of the diagnostics, cost of the repair, and anticipated costs of subsequent repairs is ridiculous considering it is a known design flaw.

- Aurora, IL, USA

problem #59

Jan 072019

Impala

  • 35,000 miles
While driving 70 mph, my side detection light remained on and stayed that way for a few days then completely stopped working. I was still under 36,000 but over 36 months. I made an appointment with the dealership but cancelled after talking with my friend who said the same thing happened to her denali and it cost her $3000 to fix it. A few months ago, I was driving around 50 mph, all the sensors started flashing on my dash-parking assist, brakes, side detection, front camera, etc. The gauges stopped working, the heater turned off as did the radio and felt like the power was way down. My blinkers weren't working either. I pulled over and turned the car off to try to reset it and it did not work. I finished my drive to work. When returning to my car, it did not replicate the same behavior as in the morning. Now, my lane departure and front crash detection is not working. I have read many complaints about this issue in the 2014 Chevy Impala. I have always been, along with my husband, a GM product owner, GM has a plant 1 mile from us and they are talking about shutting it down. If this is not something GM looks into recalling, I may make the switch to a different car company. I have not yet taken it to the dealer but since more and more things keep breaking, I will be scheduling an appointment soon and letting GM know exactly how I feel about this. After spending $35,000 on a vehicle, it should not act like this.

- Warren, OH, USA

problem #58

Dec 032018

Impala

  • 37,000 miles
Key is stuck in the ignition, can not start car or remove the key. Battery is in good condition.

- Elizabethtown, PA, USA

problem #57

Sep 132018

Impala

  • miles
Instrument panel and gauges went out on my car.

- Lexington, KY, USA

problem #56

Sep 142018

Impala

  • 48,000 miles
Takata recall upon making a left turn, the ABS light flashes on and off, the engine grinds, and the car hesitates in the middle of the turn. On occasion the dashboard will indicate a stabilitrak warning. The pavement is dry and there no sand present. It happens most frequently when making a left turn after a complete stop. There are multiple forums by other Impala owners with the exact issue.

- Hooksett, NH, USA

problem #55

Sep 052018

Impala

  • 75,000 miles
Ac unit, it make a loud tapping noise the actuator is bad.

- Auburn, AL, USA

problem #54

Apr 052018

Impala

  • 65,000 miles
It would cut off and will not start with everything going blank thought it was the battery got a new one to replace the old one but still doing the same thing then the power steering light will come on sometimes when driving and we put in a new alternator thinking that it would solve the problem that didn't work still cuts off and won't start until 15-20 minutes had it checked by a mechanic and they couldn't find the problem scared to drive it do to having my kids in the car with me or going to work and it happens often then it should and only had the car for a year and a half and it have done it at least 5 times already

- Reynoldsburg, OH, USA

problem #53

Mar 062018

Impala

  • 25 miles
Having problems with my car when I do a turn in sterring wheel it makes a craking sound I hve changed brakes and other part in order to fix but did not solve the problem, also I braked hard once and the brakes locked and stayed that way I had to get vehicle towed because of this issue and this happen before new brakes, also when I turn all the light turn os as for brakes turning and other things.

- Houston, TX, USA

problem #52

Aug 032018

Impala

  • 73,000 miles
While driving my car on a main street moving along at approximately 50 mph the car completely shut down, electrical system and motor. The car would not recognize the fob. Therefore, it would not restart. I put the car in park to restart. Therefore, it was stuck in park and I could not move the car out of the lane of traffic. We tried to re-set the system by disconnecting the battery and tapping the brakes. This did not work. After my husband had brought me the second fob from home the car still would not recognize the fob. I walked away from the car to re-set the fob. The car still would not start. After being struck in Friday afternoon traffic for an hour I called a tow truck. My husband tried the car again and it started. I drove the car home. The very next day I took it to the dealership and they could not find any problems. Two weeks later the car began not recognizing the fob again. The dealership cannot find the problem. I do not want to see any others get hurt from this problem.

- Summerville, SC, USA

problem #51

Aug 022018

Impala 6-cyl

  • 99,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 65 mph, the vehicle lost power and the stabilitrac and check engine warning indicators illuminated. The vehicle was taken to johnny londoff Chevrolet (1375 dunn rd, florissant, mo 63031) where it was diagnosed that the side vehicle detection module failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 99,000. The VIN was not available. *

- St Louis, MO, USA

problem #50

Jun 092018

Impala

  • miles
Right front head light low beam wire harness burns completely up. I also found the same situation on 3 other 2014 Impala limited while looking for a replacement harness in two different salvage yards. I think this is significant.

- Summerville, SC, USA

problem #49

Jun 012018

Impala

  • 53,000 miles
Power steering was lost, stability light came on - was told this was due to erosion - had repaired at my cost - extended warranty would not cover as techician stated my fault although apparently this area is not visible during normal service. Now the car twice has not started at all - all electronic sensors go dead. Have taken to Chevrolet dealer and they are unable to determined what is wrong. At least every other time I turn on car, the stability light or steering light come on, as well as the park assist light. I wait for about 10 minutes or so, try again, and they may or may not go off. 2 - the rear view mirror fell off during the first month I purchased, so it was under warranty and they "re-glued) it several times - finally it was recalled, and replaced about 15 months ago, now the mirror is doing the same thing again. 3- last is the pillar trim - it peeled and I had to have replaced at my cost - this should not have occurred. I fear I have a lemon, but more importantly I am not receiving the service necessary from Chevrolet dealer - I have maintained the service on my car through the dealer, but so many unanswered concerns leaves me at risk for accident should car just stop!

- Spartanburg, SC, USA

problem #48

Apr 222018

Impala

  • 28,400 miles
The contact owns a 2014 Chevrolet Impala. While driving at an unknown speed, the side detection warning indicator failed to operate and "side defect detection was off" illuminated. The contact also stated that the brakes made squeaking noises. The vehicle was towed to memorial highway Chevrolet Inc. (1 Chevy drive, windber, pa 15963, 814-467-4596) where it was diagnosed that the harness connected to the side detection light needed to be replaced. The technician also stated that the brake pads needed to the replaced. The manufacturer was made aware of the failures and stated that the repair cost for the side detection light would be discounted. The failures were not repaired. The failure mileage was approximately 28,400.

- South Fort`, PA, USA

problem #47

May 192018

Impala

  • 48,000 miles
While in motion, 70 mph with cruise and A/C on, all dash indicators shut off. Cruise shut off as well as A/C. within a few seconds everything came back on...like I restarted the car. It did that several times in a row and each time every conceivable malfunction indicator illuminated on the dash (cluster panel). All happening while traveling down the highway at 70 mph. When the dash finally stopped this cycling, it left the car without any indicators (speed, tach, fuel, etc)...they were all on zero. Fortunately, my garmin gps told me my speed. Things remained that way until I stopped and shut off the car for about an hour. After restarting things were normal, except that my drivers side mirror collision avoidance indicator remained on. That indicator remains on 24/7...even when the car is off and parked overnight. I finally had to remove the fuse to get it to shut off. I leave the fuse out all the time now. The erratic dash board trouble had happened one other time previously. The mirror anti collision indicators had been malfunctioning for about three months prior to the erratic dash board incidents.

- Holland, MI, USA

problem #46

May 302018

Impala

  • 52,000 miles
The electrical system started to trip out. All the cars systems are blinking on and off.

- Buffalo, MN, USA

problem #45

Mar 052018

Impala

  • 65,000 miles
Driving to work and all the emergency lights on my dashboard came on for no reason. The speedometer, tachometer, gas gauge, temperature gauge, radio and heater/ac controls and turn signals quit working. Additional warning lights on dashboard we're stabiltrac, ABS, air bag, tire monitor and brake light. Previous to this we had problems with the blind spot monitor system not functioning. The car has been at the dealership now for about 5 weeks with no answer. They currently have 3 other Impala with the same problem. We live in a town of under 10,000 people so what are the odds that we are the only ones. Sorry I do not have access to my VIN number at this time.

- Monmouth, IL, USA

problem #44

Mar 262018

Impala

  • 65,000 miles
Driving in highway and the power steering wheel becomes extremely hard to turn move it completely electric shut off it was in dangerous situation vehicle running and and can't even move the steering wheel dashboard showed power steering need service. Went to side of highway for few mins and went back to car and turn on work back to normal this will be the second time happen 1st was on the garage turn engine but steering wheel wont move at all verh hard...

- Live Oak, TX, USA

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