10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
53,610 miles

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« Read the previous 20 complaints

problem #96

Nov 012018

Impala

  • 64,000 miles
The contact owns a 2014 Chevrolet Impala lt. The contact stated that the side detection was malfunctioning. In addition, the fuel gauge, the speedometer, and the entire dash board failed to function. A dealer was not contacted. The manufacturer was made aware of the failure and informed that there were no recalls on the vehicle. The failure mileage was 64,000.

- Lincoln, NE, USA

problem #95

May 062019

Impala

  • miles
Originally my blind zone detection was the only thing popping up on my dashboard but my car and functions ran find except the detection feature..but then codes like airbag, traction control, ABS, front camera, parking asssistant appeared all over my dash board and then the radio, heating system, speedometer, RPM, gas and heating gage all stopped working. I checked online and these seems to be a huge problem that GM should be responsible for!! the dealership expects me to pay 1300 this is not far only had this car for a year and half smh please push for a recall it's not safe to be driving with air bags not working or turning signals not work...

- Inkster, MI, USA

problem #94

May 012017

Impala

  • miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the side blind zone alert message displayed on the instrument cluster. The contact received an extended warranty #N172097060 (side blind zone alert module water intrusion) however the vehicle exceeded the 80,000 mile time limit. The contact was concerned that the passenger presence detection system would fail and that the air bag would not deploy in the event of a crash. The vehicle was not diagnosed by a dealer. The manufacturer was notified and provided no assistance. The failure mileage was unknown.

- Exeter, NH, USA

problem #93

May 022019

Impala

  • 102,000 miles
Blind spot warning not working, GM not willing to replace modules on car with ones that have since been updated. New modules are sealed and resist water intrusion, old modules do not.

- Royal Oak, MI, USA

problem #92

Mar 132019

Impala

  • 142,000 miles
Side blind zone alert sensors have failed. These failed sensors are causing other electrical issues with the vehicle including air bag warning, instrument cluster intermittently not working, HVAC controls not working and intermittent issues with starting the car. Received a letter from GM extending coverage on the components to 6 years / 80,000 miles. Vehicle has 142,000 miles but this is not a part that is a wear and tear item. GM has acknowledged this part has known issues but has limited the amount of time/mileage they will cover. Safety issue due to instrument cluster being unresponsive and air bag potentially being disabled due to this.

- Northville, MI, USA

problem #91

May 042019

Impala

  • 87,500 miles
Side detection system sensors are located on the inside of the rear bumper panel on either side, they detect cars in the blind spot. The sensors are located in a poor location to begin with, they are in direct line of fire with road and tire debris, salt water, gravel, sand, snow, mud, etc. Over time, the natural elements seep into the cracks of these sensors and/or their wiring harnesses at the connections, and cause malfunctioning of this system. Minimally, the problem can be resolved by replacing the sensors and/or harnesses for brand new ones. At the worst, these malfunctioned sensors cause other electrical malfunctions and subsequently increased road hazards and driving conditions by the way that it can lead to the driver info center going black, the radio cutting out, all the interior and gauge cluster lights going out while on the road. If left unresolved because many customers and drivers would much rather wait for an official recall and continue driving, many will be at risk.

- Maplewood, MN, USA

problem #90

Apr 302019

Impala

  • 58,614 miles
Blind spot safety light module went bad due to poor design, General Motors has a warranty up to 80,000 miles, I took my car to the dealer, they said there's no code reading, but failed to actually check the module itself, after extensive research I found out they are subject to starting fires, a GM engineer made a statement about the poor wording in there extended warranty service, I'm afraid the car may catch fire because of their failure to actually check the module itself, I believe both blind spot light modules should be replaced as GM knows about this problem.

- Baden, PA, USA

problem #89

Apr 282019

Impala

  • 88,000 miles
Side detention sensor alert came on a day or two ago. Today while driving numerous dash lights and alarms came on. I had no gauges and could not signal while driving. Had my daughter in car. Very dangerous. I had the sensors replaced a year ago which cost me over $1,000.

- Willsboro, NY, USA

problem #88

Apr 112019

Impala

  • 66,500 miles
The blindspot detection system module failed and it messed up all my electrical systems in the car thw speedometer RPM and fuel and temperature gauges bottomed out to 0. all the lights came on. The vehicle was in motion doing 79 mph on the interstate. On star thought I was in an accident.

- New Richmond, WI, USA

problem #87

Apr 032019

Impala

  • 98,000 miles
Side detection system: This is the second replacement of "side detection system" sensors, at 98000 miles. First was eight months ago. Mechanic reported this is "a huge problem." GM is unable to keep the sensors in stock it maybe a month or more to get it fixed. Affects safety and security of passengers.

- Morgan, MN, USA

problem #86

Apr 152019

Impala

  • 75,000 miles
Side detection not working, getting errors

- Baraboo, WI, USA

problem #85

Apr 012019

Impala

  • 98,000 miles
What my information center said is service side detection system. Chevrolet wants ant where from $400 to $1200 to replace this module. It has screwed up my everything so it seems. I'm so afraid that the gas will stick or the brake won't work. I believe that this module controlling so many things in my vehicle is a huge safety hazard. By the way I was driving on my side street about 40 mph when the gas pedal did not work for about 10 seconds or so.

- Crestwood, IL, USA

problem #84

Apr 082019

Impala

  • 104,574 miles
Side detection module defective due to being exposed to elements (rain mud snow salt) cause electronic functional issues with power steering air bag revere backup assist entire gauge malfunction.. General Motors will not recall this is a serious safety issue with countless complaints on car gurus website

- Gary, IN, USA

problem #83

Mar 222019

Impala

  • 40,000 miles
When the rear detection system controller get controller it can take down the vehicle communication buss which takes out all functionality of the instrument cluster. All gauges quit working as well as turn signals. The vehicle was in motion when this issue occurred.

- Waterloo, IA, USA

problem #82

Mar 212019

Impala

  • 80,000 miles
My whole electrical system failed! my side detectors stopped working the forward collision failed all at the same time. I had smoke coming from the rear bumper. Then I was getting all kinds of messages airbase, ABS, traction I lost all the gauges no speedometer nothing the heat would come on and stuff off all by it self. Before I could make it to my schedule appointment at the dealership to get checked out it died I could get it started anymore!! very unsafe when you are driving down the road! and very frustrated with gum because this is a very common issue of failing modules.

- South Haven, MN, USA

problem #81

Jun 282018

Impala

  • 62,519 miles
The blind spot monitoring system failed on my vehicle at only 62,000 miles. The modules and harness are mounted under the rear bumper cover behind the wheels where moisture dirt and road salt enter causing corrosion and possible fire. The passenger side notification light stayed on for two days straight even when the car was off. It is not fused in the back of the vehicle only under the hood. These safety components should be mounted in the trunk per industry standard or sealed with proper weather resistant gaskets at the very least. The harness was corroded so badly it was jumping the connection and blowing fuses. The modules were visibly swollen from having moisture inside and rust forming. I contacted GM and they would not cover the repair. There should be a full recall if not a special coverage on this safety issue, it is very serious and very costly. My garage/house could have burned down or I could have been involved in a vehicle fire or accident due to loss of safety feature.

- Apple Valley, MN, USA

problem #80

Mar 242019

Impala

  • 118,000 miles
The contact owned a 2014 Chevrolet Impala. While the vehicle was parked and turned off, an explosion occurred and flames appeared from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed. The cause of the failure was not determined. The manufacturer and faulkner Chevrolet (298 stoke park rd, bethlehem, pa) were notified of the failure. The failure mileage was 118,000.

- Andreas, PA, USA

problem #79

Mar 232019

Impala

  • 77,100 miles
Side detection modules failed causing all gauges and dash items to quit working went out at 65 miles per hour parts weeks out

- Bemidji, MN, USA

problem #78

May 012014

Impala

  • 800 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the driver's side brake light malfunctioned due to a faulty gasket that allowed water to leak into the trunk of the vehicle. In addition, the battery power would drain although the vehicle was turned off and the odor of mold and mildew were present inside the vehicle. Gray-danial Chevrolet (6060 I-55, jackson, ms) was notified of the failures. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 800.

- West, MS, USA

problem #77

Mar 222019

Impala

  • 45,000 miles
The rear side detection modules corroded due to bad placement on the vehicle. The module is directly behind the rear wheel without any shielding, so when the snow and salt from the winter came off the tire, it would land directly on the read side detection module causing corrosion. There are a ton of forums online such as here https://www.cargurus.com/cars/discussion-T54868_ds885696. Chevy had this problem in 2014.5-2016 model but won't cover it even though they changed the modules in newer models to protect against the elements better. They know there is a problem but refuse to fix it for older models.

- Maple Grove, MN, USA

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