10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
53,610 miles

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« Read the previous 20 complaints

problem #116

May 012019

Impala

  • 85,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the side detection module failed to operate properly while driving. The contact drove to joe holland Chevrolet & imports (210 maccorkle ave sw, South charleston, wv 25303, 304-744-1561) to have the failure repaired. The dealer informed the contact that the parts were not available and were on backorder. The manufacturer was contacted and provided a case number. The vehicle remained at the dealer and had not been repaired. The failure mileage was 85,000.

- Dunbar, WV, USA

problem #115

Sep 152018

Impala

  • 86,000 miles
Takata recall. Stablink first came on my car when driving on a city road it was shaking did not want to pick up speed. Had that fixed, then 9/2018 my side blinders started malfunctioning would come on and off. At times one would just stay on even when the car was off. Received a letter 4/2019 about extended warranty on this but only good for 80,000 miles. My car has 98,000 miles. So here I am stuck to have to pay out of pocket.

- Germantown, WI, USA

problem #114

Aug 082019

Impala

  • 50,215 miles
Started my vehicle and power steering warning came on, dismissed it, stability control warning appeared, dismissed it, traction control light and ABS light remained on. This occurred when leaving a friend's driveway and driving onto a county road. The power steering was inoperative! took vehicle to repair shop. Mechanic found left rear wheel speed sensor ring broken. This should not happen! there are 50215 miles on this car and it is very well maintained.

- Fond Du Lac, WI, USA

problem #113

Aug 072019

Impala

  • 78,000 miles
I had a problem with the lane departure modules that explode and and caused my system to fail. Saying that my airbag deployed, my gas was empty, they theft is detected, the A/C blower motor turned on and off, finally I got the modules replaced, but now there are new safety issues happening. The light on the mirror to tell if someone is next to me turns on all the time. I almost ran off the raid because I was changing lanes and it went off and now one was there. The backup sensors are delayed in telling me if something is behind me or coming behind me. The front system does not make the car slow down when I am in cruse control and a car goes slo infornt of me. I don't trust that the airbag will go off if it needs to in a collision.. I really don't feel safe in this car.

- Mundelein, IL, USA

problem #112

Apr 072019

Impala

  • 120,000 miles
When starting the vehicle 5E 'service stabilitrack' light will turn on; the gear will be on manual instead of int he park position - and I am unable to switch the gear. I am not able to put it in drive. I have to turn it off and on a couple of times before it will start on park. The car has also switched to the manual position when I'm driving and making a left turn. This happens more frequently after it's rained the service engine light comes on, but after a few days it turns off. The problem of going from park to manual or from being in drive to manual has happened both while the car is in motion or when it is stationary- it's also happened on a busy highway or in town at low speed.

- Labelle, FL, USA

problem #111

Apr 012019

Impala

  • 72,000 miles
Side detection system quit working. However it is connected to the main computer so sometimes my car will idle poorly and rev high. This could present a huge problem if it revs high when trying to brake for a car in front of me. I have also heard people with the same model having issues with it stalling. So this presents it's own problems. Seems no different than the loss of power like GM had with their ignition switches.

- Oronoco, MN, USA

problem #110

May 122019

Impala

  • 81,200 miles
Side detection system failure. Module absorbing moisture. Detection light on side mirror stays on, even when car is off. Instrument cluster flashes various warnings. GM is aware that it is due to a defective part but limits coverage to certain mileage. Seems like a part that could cause a fire near the gas tank would be a big enough safety hazard to warrant a full recall. Issue first happened while driving through town. Gave warnings on the side detection, then light stayed on in the side view mirror.

- Flushing, OH, USA

problem #109

Jul 212019

Impala

  • 12,000 miles
Driving along on freeway when all of a sudden my dash lit up with various flashing lights and warnings, the cruise control shut off and my HVAC stopped functioning. Had to pull over on busy highway and restart to no avail. Pulled over again once I got to rest stop. Let it sit. Restarted and worked okay. Internet says problem is with side detection system (which dealer confirmed but said my car missed cut-off date by 5 days on a $700 repair bill. Car has but 12,300 miles on it (I am 92 years old). Internet also states that if issue is not fixed it will eventually cause serious issues with dashboard electronics, including fire. GM issued special coverage adjustment #N172097060 (no owner notification), which is what I was told I missed out on by 5 days.

- Bemidji, MN, USA

problem #108

Jul 172019

Impala

  • 120,000 miles
While driving on the interstate the car has shut off and the lights pop up saying rear stability, ABS anti theft detection, and the check engine light.the car has done this three times so far with my child in the car.

- Killeen, TX, USA

problem #107

Jul 012019

Impala

  • 90,000 miles
The contact owns a 2014 Chevrolet Impala. While driving various speeds, the vehicle suddenly shut off. The contact indicated that the failure occurred on several occasions when slowing down and making turns. The vehicle was taken to bill fox Chevrolet (725 S rochester rd, rochester hills, mi 48307) to be diagnosed, but the failure could not be duplicated. The manufacturer was notified, but no assistance was offered. The failure mileage was 90,000.

- Rochester Hills., MI, USA

problem #106

Nov 182017

Impala

  • miles
Object sensors. Due too rain snow. One winter, they both went out. They are not protected from water.

- Milwaukee, WI, USA

problem #105

May 202019

Impala

  • 55,000 miles
Takata recall my steering assist light is on as well as stabilitrack is on occurred after going through water crossing

- Llano, TX, USA

problem #104

Jun 282019

Impala

  • 43,130 miles
Side detection system failure upon starting vehicle. Failure will not reset

- Napoleon, OH, USA

problem #103

Apr 152019

Impala

  • miles
According to an April 2019 letter from Chevrolet/GM, side blind-zone alert sensor is known to need replacement. Their letter says to have it repaired at any GM dealer, but there are no parts available. I've called the dealer 3 times and they have no eta for the back-ordered parts. Today I called GM directly and they do not even have an eta for when these parts may be available. The rep I spoke to today realized this was pretty absurd, but obviously providing the parts goes above his pay grade. I don't know what else to do.

- Mahopac, NY, USA

problem #102

Jun 102019

Impala

  • 129,900 miles
In my 2014 Chevy Impala lt I have noticed that when it rains or when washing the car water seems to leak into the car in the trunk and into the area where the spare tire sits. However it's not noticeable as the carpet in the trunk does not appear to be bet untill you lift it up. Another thing I noticed with this was that my locks on the doors were locking and unlocking by themselves and at one point the vehicle did not respond to the unlock request from the transponder. I then used onstars remote unlock after trying every button on the transponder to gain entry to the vehicle. Short time after that experience I have noticed my parking break to activate it's self after being parked and the car being shut off I would come back and see that the parking light would be on and I'd have to press the break to unlock the parking break. When the cars parking break goes on the car is parked on a flat surface. I want the car to repeat the issues so they may be recorded on video however I don't want to damage my vehicle as I take pride in the product that I have purchased.

- Phoenix, AZ, USA

problem #101

Apr 012019

Impala

  • 40,000 miles
Key is stuck in ignition and call will not turn

- Elizabethtown, PA, USA

problem #100

May 142019

Impala

  • 38,000 miles
I am getting the message "service side detection system" and no longer have indicator flashes in side mirrors when being overtaken by another vehicle. The message comes on when I start the car.

- Windsor, CT, USA

problem #99

May 242019

Impala

  • 100,000 miles
Driving on city street at or about 35 mph, service stabilitrak indicator light comes on. The vehicle thereafter begins to shutter and sputters intermittently. Pressing on the accelerator, the vehicle has significant power loss.

- Biloxi, MS, USA

problem #98

May 272019

Impala

  • 111,927 miles
Service blind detection system. This warning came on after 1 day of purchasing my 2014 Impala so I took car back and the dealer took it to Chevy to fix the recall but I was told that they're to many miles on my vehicle. This issue needs to be fixed because I'm within my 15days if used vehicle warranty and if this issue continues this could cause other issues as I have read due to reviews on this issue. Because now it becomes a bigger issue and could cause lawsuits due to being not covered and with being out of the mileage coverage period could really destroy a company because it's just not safe. I would like more information and how this could be fixed because this is a new purchase and I haven't even had the vehicle 5 days and if this vehicle starts a electrical fire/ problem it becomes a bigger issue can you please fix my issue and make exceptions to this recall mess.

- Ford Heights, IL, USA

problem #97

May 042019

Impala

  • 89,000 miles
Mileage: 89000 customer received a letter from GM stating an extended warranty is now available regarding the side blind zone detection system error that displays over the entire dash display panel. The warranty was extended to 6 years from the date vehicle was placed in service and 80,000 miles. Many of the vehicles affected by this are experiencing this issue at just over 80,000 miles or have gone past 80,000 miles due to GM's lack of a timely response to this issue that has affected several people. The service side detection message appears upon starting the vehicle and remains to block the digital info center until it is dismissed by the driver who has to move the thumb to press the button. This message also re-appears after driving for several miles causing the driver to look away from the road to acknowledge the alert. The rear side detection modules were placed behind the rear wheels and collect water, dust, dirt, and debris causing failure. GM should redesign this housing to better protect the modules in the future

- Plover, WI, USA

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