10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
53,610 miles

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« Read the previous 20 complaints

problem #136

Oct 302019

Impala

  • 48,000 miles
Oil control solenoid valve failure causing loss of power, instability at all speeds, and surging of engine. GM does not have any parts to repair this item and does not have a eta on when they will get them, there are no aftermarket options availible either due to the rate of failure. GM part# 12633613

- Perry, FL, USA

problem #135

Jan 242020

Impala

  • 102,848 miles
While driving in town- side detection message appears on dash. Left side detection indicator stays on. Vehicle taken to dealership for service. Service technician informs me the detection module is corroded, likely from moisture. The statement reads two "miscellaneous body electrical- repair" recommendations totalling $1104.91. I can not afford this. I ask if we can disable or turn off the sensor and I am told no. I ask if neglecting to replace the corroded module can cause further disruptions with the vehicle, including safety systems, and I am told yes, it can. This is outrageous. The module should never be made in a way where it is susceptible to water damage, especially given its placement in the rear bumper. This is negligent design and complete disregard for safety, the user, or the product. I hope I havent left anything important out. I am trying to be factual and keep my frustration aside.

- Fargo, ND, USA

problem #134

Jan 222020

Impala

  • 106,000 miles
Side detection lights don't work and followed all the ideas to make them work other than replacing them.was going down the round and was going to make a turn and the lights weren't working. The next time they work, now there out completely.

- Whiting, IA, USA

problem #133

Dec 272019

Impala

  • 130,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 70 mph, all the instrument cluster warning indicators became inoperable and the vehicle failed to turn off. The contact had to disconnect the battery to turn off the vehicle. The vehicle was towed to feldman Chevrolet of lansing (2801 E Michigan ave, lansing, mi 48912, (517) 489-4858) where it was diagnosed that the safety sensors were inoperable and there was water intrusion in the side sensor module. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 130,000.

- Lansing, MI, USA

problem #132

Dec 152019

Impala

  • 103,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the air bag and service air bag warning indicators illuminated. Also, the vehicle exhibited difficulty starting and experienced electrical system failure. The contact stated that the instrumental panel darkened, the rpms provided incorrect readings, and the turn signals failed to work. The vehicle was taken to an independent mechanic who replaced the battery and the alternator; however, the repair did not correct the failures. The contact stated that the vehicle had front vented heated seats and should be included in NHTSA campaign numbers 15V465000 (air bags). The manufacturer was contacted and stated that the VIN was not included in the recall. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 103,000.

- Chicago, IL, USA

problem #131

Oct 212018

Impala

  • miles
My car won't work at all half of the time. Mostly all electricity stops in the vehicle. The battery is 2 years old. Sometimes electric will work and still won't start. I have been told there's some kind of electrical problem in my car and that there is a recall on that but for whatever reason it says that it's not for my VIN number. I think my electrical has a problem it's been going on for well over a year now and I have to jump my car a lot.

- Bloomington, IL, USA

problem #130

Dec 032019

Impala

  • 95,000 miles
When driving the warning sensor came on on saying power steering and stab track problem. I was on the highway and came inches from an accident. My steering was not normal and found it very hard to steer around car in front of me that slammed on breaks. Then I pulled over to see what was wrong and got warning that front camera wasn't working...I don't have a front camera! then when I backed out of that driveway it gave warning that my rear camera warning sensors were not working. I'm afraid to drive my car.

- Saint Johns, MI, USA

problem #129

Dec 022019

Impala

  • 164,466 miles
Side section doesn't work light on mirror is constantly on today every light on the dash was on the headlights were flashing on and off while driving down the road none of the gauges worked no heater controls or heat was not working the air bag light is on all service reminders came up on the display the radio also doesn't work traction control and stabilitrac doesn't work!! air bags and headlights not working properly is my biggest safety concern!! the car did this stationary and also driving down the road!

- Somerset, WI, USA

problem #128

Dec 012019

Impala

  • 70,000 miles
Bought car about 6 months ago had 52,000 miles on it seemed to be a decent car until today Dec 1, 2019 driving on the highway at about 70 miles an hour with ice covered roads power steering went out, and stabilitrak, a long with ABS all at once and prompted service lights in dash and info screen power steering was so stiff I could barely turn or control car and almost slammed into median luckily not hitting another vehicle drove to nearest exit and turned car off turned back on after about 7 min and still same things in dash thankfully this didn't end worse my car can now barely steer and service lights are on going to try to see about talking to someone at dealership tommaro it seems a lot of people are having this problem with this car

- Holland, MI, USA

problem #127

Nov 042019

Impala

  • 13,000 miles
My side detection system is malfunctioning and causing all my other electrical system act up.

- Anderson, IN, USA

problem #126

Oct 282019

Impala

  • 100,000 miles
The car has intermittent various electrical problems. It will run fine and then the next time the key fob wont open the door, no interior lights, it wont start...absolutely no power to anything in the car. It is as if the entire battery was removed. Then later, it will start right up. Trying to jump start it does nothing.this has left me completely stranded several times. I have had the car towed 3 times. But each time when I get it to the mechanic, it starts right up. Other times, the car runs fine but the door locks will unlock and lock on their own rapidly over and over. This usually happens while sitting with the car on and in park. Other times when trying to pull into traffic, the engine sputters, the radio display flashes on and off, and the ac blower cuts out all at the same time. This is dangerous because the sputtering stalls the acceleration while pulling into traffic. Other times just the radio and the display will go off - sometimes for days & sometimes just a few minutes, but everything else works fine. Other times the speedometer will completely stop working and the gas gage registers nothing. This has happened on the interstate on long drives so that I can't tell how fast I am going or whether I have enough gas. It will then start back up, but may be days later. I took it in to be fixed. They took the computer out from under the rear wheel well and showed me that it was completely corroded. I drove the car without a computer for 8 months but because of the same problems continuing, I took it back in and they said I needed a new computer. The car had too many miles for this to be covered so I paid over $1500 for this to be fixed. Now it is 3 weeks after getting the new computer installed. All of the problems have continued. And again today, I was stranded when I went out after work and found it dead again. It is back in the dealer again.

- Mahomet, IL, USA

problem #125

Oct 112019

Impala

  • 89,926 miles
The contact owns a 2014 Chevrolet Impala. When the vehicle was started, all the warning indicators illuminated on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that the passenger side hub sensor needed to be replaced. The contact was given an estimate for the repairs. The manufacturer was notified and did not assist because the vehicle was out of warranty. The dealer was not contacted. The vehicle had not been repaired. The failure mileage was 89,926.

- Demopolis, AL, USA

problem #124

Oct 042019

Impala

  • 26,000 miles
I received a recall letter for the side blind zone alert message on my Impala and I did not understand the wording in the letter "of it being covered within 6 years of the date your vehicle was originally placed in service." I thought it meant it couldn't be older than 6 years old but wasn't sure what placed in service meant and also not have over 80,000 miles on it. My vehicle has almost 26,000 and my date was September 13 per the local dealership, so when I called to make an appointment they told me it was not covered anymore. I had an appointment in August but had to cancel it as my mom was just put into hospice at that point. You would think they would put in the letter my date of originally placed in service but it would make it a lot easier to understand. I am hoping that I can still have it fixed and not have to pay for something that GM made incorrectly. My side blind alert comes on every time I turn my car on and doesn't work in the rain when I am driving. I thought this feature was to help people be more safe on the road and lessen crashes but it seems to be about money for GM or else they would fix it. I paid a lot of money for my Impala and its special features and though I know things will need to be fixed, I shouldn't have to pay for GM's mistake when manufacturing the vehicle. Thank you.

- Sterling, IL, USA

problem #123

Apr 022019

Impala

  • 37,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the side detection module on the driver's side no longer functioned. An unknown warning indicator alerted the contact that the side detection indicator was not functioning. The contact took the vehicle to an independent mechanic where it was determined that the driver's side module was defective. The manufacturer and dealer were not notified of the failure. The vehicle was not repaired. The failure mileage was 37,000.

- Dubuque, IA, USA

problem #122

Jan 012019

Impala

  • 42,000 miles
I received a recall letter from GM regarding an electrical recall on my 2014 Chevy Impala 2014. There is water damage in side detection senors, which are underneath the 2 back tires. Water damage that has cause electrical issues with every electrical part of the car. Speedometer goes off while driving lights go off and on while driving. Sensors are beeping while driving radio gets loud turns off and on on its own. Airbag warnings while driving, battery shuts down. Its a mess.

- Beecher, IL, USA

problem #121

May 052019

Impala

  • 180,000 miles
We were driving and the lights all dash lights headlights and motor just cut out we we were almost rear ended.we found out the drivers side detection in the rear bumper was corroded and shorting out the entire electrical system.

- Harrold, SD, USA

problem #120

Aug 272019

Impala

  • 66,000 miles
"service side detection" comes on the dash everytime the car is started. Recently I tried to enter my vehicle and the fob did not unlock the doors after several attempts. Once it did, the car would not start. After several attempts of starting the vehicle it finally worked, but the gauges kept turning on and off even while the car was in motion as well as the door locks. This is the first time this has happened, but it was quite concerning while driving.

- Fonda, NY, USA

problem #119

Aug 122019

Impala

  • miles
The contact owns a 2014 Chevrolet Impala. When the contact attempted to start the vehicle, it shook and shut off. Also, the check engine indicator illuminated. Also, while driving various speeds, the vehicle stalled, shut off, and the check engine indicator illuminated. The contact associated the failure with NHTSA campaign number: 14V614000 (electrical system). The contact drove the vehicle to robert woodall Chevrolet, Buick, GMC, Cadillac (1063 riverside dr, danville, va 24540, 434-797-1411) and was informed that the vehicle was not included in a recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Danville, VA, USA

problem #118

Jul 252019

Impala

  • 117,000 miles
Car stalls when I turn off the A/C in the middle of traffic sometimes this started a week after I purchased the vehicle I spent a lot of money trying to get it fixed by the dealer but it still shuts down

- Lexington, KY, USA

problem #117

Aug 112018

Impala

  • 120,000 miles
Blind spot sensor went out and sensors on dash went to fritz

- Menasha, WI, USA

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