10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
53,610 miles

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« Read the previous 20 complaints

problem #156

Jul 202020

Impala

  • 87,000 miles
Around 3 years ago. 3 parts the lane departure modules control are the blind spot sensors, rear backup sensors and a front camera. My lane departure modules got wet and messed up my car where there were many things going wrong. While I was driving my car said the air bag went off, theft was detected, blower fan & temp controls where going on and off while I was driving. 2 years ago GM agreed to replace the modules. The dealership said they were having problems with the programming of the modules. They finally got them to program. The day I picked up my car I noticed issues with the sensor system. They said to drive it. I took it and the problem got worse. With the blind spot sensor, on the passenger side goes on and off all the time, I have pictures and videos showing where I am driving with no vehicle next to me at all with the light for the sensor shining bright. The rear backup sensor does not warm me, last week I did not see a garbage can behind me because it was lower than my trunk and I hit the can and broke my tail light. The front sensor that tells me I am going to fast for the car in front of me goes on randomly when the car in front of me is more than 100 feet or no car at all. I have taking my car to 3 dealerships 4 times. All the deanship's say they can't fix it because they don't get a code. There is no code for this, not to mention when my lane departure modules failed there was no code for it, they just stopped working. They say it is undiagnoseable. GM saw the pictures and videos and are now saying there is nothing wrong with the system without looking at the car just the pictures and videos. How can they say nothing is wrong when you see in the videos the light is on and no car is next to me" how do I let my 15-year-old daughter drive this car with a light on when no one is there" please help me! the safety and security system is not safe at all.

- Mundelein, IL, USA

problem #155

May 252020

Impala 6-cyl

  • 116,420 miles
Blind spot light does not turn off radio powers on and off headlights flash on and off interior lights flash on and off vehicle will not turn start

- Chicago, IL, USA

problem #154

Jun 182020

Impala 6-cyl

  • miles
Recurring problems with side detection system components.

- Ottawa, KS, USA

problem #153

Apr 072020

Impala 6-cyl

  • 51,500 miles
All my side sensors are failing and causing my info system to turn off. Also noticed smoke coming from one of the sensors. These events occur when the car is started up.

- South Park, PA, USA

problem #152

May 042020

Impala 6-cyl

  • 75,000 miles
I own a 2014 Chevy Impala ltz. During the winter of 2018 - 2019 I started seeing the side detection light come on randomly and staying on even when the car was not running. The problem progressed and one day as I was driving down the highway at 60 mph, at night, all powered systems flashed on and off including my headlights. I brought the car into the dealer and was told it was not covered. I reluctantly paid the $1,456 bill. A few months later I received the notice that there was a recall and I submitted a request for reimbursement, which I did receive from the dealer. Now a little over a year later I am having the same issues. I knew I needed to get the car back to the dealer. When I called to get an appointment they were three weeks out. Now just days before my appointment with the dealer, my car won't even start. All electrical systems flash on and off. My car has just under 80,000 miles. This is a major safety issue as it effects all electrical systems in the car. Most of the safety functions of this car rely on the electrical system.

- Hermantown, MN, USA

problem #151

Apr 032020

Impala

  • 127,500 miles
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the service blind spot detection system message displayed on the instrument panel. The contact stated that the failure caused blind spots to the driver's and passenger's side of the vehicle. The vehicle was taken to dunn Chevrolet (3000 dustin road, Oregon, oh 43616) to be diagnosed. The contact was informed that the side detection module and wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,500.

- Toledo, OH, USA

problem #150

Apr 132020

Impala 6-cyl

  • 89,000 miles
My side detection module has gone out and is now causing other electrical failures. My understanding from online research is that this is a common problem attributed to design flaws.

- Waukee, IA, USA

problem #149

Mar 102020

Impala 6-cyl

  • 118,947 miles
Service side detection system. While driving this message comes on and when the car is stopped as well. [xxx] diagnosed the problem side object detection modules cost $841.21 plus tax. I contacted [xxx] from GM at [xxx]. I was told their is nothing GM could do as my car is at 11900 miles. This is a safety issue. This will cause car to possibly catch on fire, not to start and several other issues if not repaired. The blind spot detection system has been an issue in several 2014 Chevrolet Impala. I can't use the vehicle fearful of me and my children may be in danger. I've had 3 or more conversations with GM representative [xxx] but no help. The safety issues with the defective parts used during manufacturing is unacceptable as this is not a wear and tear item. My name is [xxx] my original case #[xxx] was filed with GM.this is a safety and should be considered as a recall. GM only offers repair if your vehicle is 80000 miles or less which is unfair to the owners of the vehicle who have experienced this problem. My number is [xxx] if there are any further questions that need answering. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cleveland, OH, USA

problem #148

Feb 152020

Impala

  • 104,000 miles
I bought the car March 1st 2017 with 89346 miles. Everything was going great, no problems, and I love it.I received a special coverage letter in may of 2019 that informed me of a potential side blind zone alert problem preventing it from working properly and to bring it in only if it met the special circumstances that came with it including being within 6 years of original service or 80,000 miles. At the time, there was no sign of problems, so I just set the notice aside and did what the the notice told me, until February 2020. It was wet outside one day and I noticed that the passenger side blind zone alert located on the mirror always stayed on, even though the car was off. It always stays on and I was concerned about it so I started doing research and learned it is a very common expensive problem and many people are upset this is happening to them, including me.I took it to the dealership for my appointment, under the impression that it was covered, only to get there and tell me that it has expired and that it would be $90 to diagnose the obvious issue. I think that Chevrolet needs to extend the special program or do something to help customers that purchased the car after the expiration date, especially customers like me that purchased the car after the 80,000 miles.. this is a safety issue that needs to be addressed. I love the car but this light constantly being on is a nuisance and should not be happening on a newer car, and it is also a safety concern.

- Niles, MI, USA

problem #147

Mar 122019

Impala

  • 108,000 miles
Around 100,000 miles (about 5 years old) I started receiving a side detection system warning and ignored it for a couple of months because I didn't feel like I was dependent on the blind spot warnings. One morning I started my vehicle and I got an error message for about every sensor on the car. The car started it but the engine was running rough. Luckily, I was able to make it to a mechanic. They found out that the electrical system was shorting out due to the bad side detection system sensor. I had to pay almost $750 to replace the bad sensor. The worst part is now about 18,000 miles later, I'm getting the same side detection system error. It must be a serious design flaw if the replacement part is lasting less than 20,000 miles and less than year. Now, I have to balance wasting another $750 versus my electrical system shorting out due to the failing sensor - hopefully, this shorting out doesn't occur during heavy traffic and cause an issue. A few simple internet searches shows that many car owners are having this issue, I can't believe the government doesn't force Chevy to issue a recall.

- Rochester, MN, USA

problem #146

Feb 212020

Impala

  • 79,000 miles
My car has been stalling on occasional incidents for the past 3 years, I have brought it up to my Chevrolet dealer and they say nothing is wrong, but on Friday January 17, 2020 I was driving down the fwy at 65 miles an hour and my cars speed gauge dropped to 1 and my speed began to decrease, I had to act quickly, as I was on the fast lane, I stepped harder on the gas and after like 5 sec. My speed and gauge began to increase. I also had an incident with my car on Feb. 21, 2020 as I going to park at my college, I began to turn left and my cars engine completely turned off, my car lights and radio were on the battery voltage was at 14.9, but my car no longer wanted to start. I tried numerous times to turn it on after the 8th time I gave up because I got the smell of gas, my car had 3/4 of gas so I new that was not the issue. I had to call triple a to get my car towed and I was I formed that my car turned on with no issue when they delivered it home. This past few weeks my car has been stalling but not to that degree, I will be taking it back to my dealer to see if the can find anything, but I'm very worried with these issues.

- Lindsay, CA, USA

problem #145

Feb 102020

Impala

  • 70,000 miles
The contact owns a 2014 Chevrolet Impala. While driving at 30 mph and approaching an intersection, the vehicle stalled with all warning lights illuminated. The contact managed to restart the vehicle by pressing the starter button which then the vehicle resumed back to normal. The vehicle was taken to botnick Chevrolet (179 front St, binghamton, NY 13905 (607) 723-8971) where it was diagnosed and determined that the side detection system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

- Binghamton, NY, USA

problem #144

Aug 052019

Impala

  • miles
When driving and while applying the breaks the breaks lock up and become hard there is also a air noise coming from breaks almost causing a collision on several occasions. When taking to the mechanic shop he stated it was a common problem and have has to work on the Chevy Malibu I feel there is a defect with the Chevy breaking system. Also the blinker automatically turns on this has been happening since I purchased the car.

- Giddings, TX, USA

problem #143

Feb 162020

Impala

  • 100,320 miles
Driving on the highway and dash notification popped up that I needed to service my power steering, service my stabiltrac, service ABS. I lost power (electric) steering and barely able to exit and park safely. I'm a small woman with not much strength and I could hardly turn my wheel with every bit of muscle. This is not safe! I could've been seriously injured or died along with other drivers/vehicles! this needs to be a complete recall!!!!

- Brownville, ME, USA

problem #142

Feb 072020

Impala

  • 70,000 miles
The vehicle had water damage from 'clogged sunroof drains', which cause water to run all down the side and back panels causing an extensive amount of damage from one horrible design flaw. Some of the things effected was electrical company's such as electronic parking break was engaged and would not release cause the vehicle not to move! next was corrosion on several other inside wires having to do with steering and possibly air bags, but who knows if they will be effective until there is an accident and it's too late to find out if they are dmamged. Other safety features such as side detection was corroded so it too malfunctioned. There was a lot of other electrical things damaged but the car is in the shop and I don't know what else could be a huge safe concern. There is now so much mold which is dangerous to be breathing in if not totally replaced. There is an extensive amount of water in the spare tire wheel well that is causing rust and the inability to use this safety feature if needed! this became a horrible safety concern for myself and whomever my be traveling in my vehicle. Please do research into this because I could not believe this could happen to a car with only 70,000 miles! my car is in the shop so I cannot take any pictures of it! please help!

- Florida, NY, USA

problem #141

Feb 052020

Impala

  • miles
While at red lights all electronics will turn off. The car has to be restarted. The lights, locks, and screens go off intermittently while driving.

- Phenix City, AL, USA

problem #140

Feb 022020

Impala

  • 980,000 miles
Side mirror light stays on with car off...also shut down of heater instrument lights while driving.

- Elkhart, IN, USA

problem #139

Jan 062020

Impala

  • 82,000 miles
Side detection warning system failed and as a result while I was driving the electrical cluster and air bag system alert theft alert starting beeping flashing only half of the stuff works when it feels like it I cant drive the car air bags could deploy at anytime trunk could open doors come unlocked you cant see how fast your going so my car is parked in a garage undrivable

- Newton, IA, USA

problem #138

Jan 292020

Impala

  • 149,000 miles
The blind spot detection sensor is corroding and shorting out. It is causing other systems on the car to show error messages and failures like the air bag and traction system well driving. It also keeps blowing fuses. This sensor was never properly protected from the elements. It also cost over $800 to replace one of them. I know this is the problem because I have had to replace them before and it is happening the exact same way.

- Machesney Park, IL, USA

problem #137

Jan 282020

Impala

  • 84,500 miles
While I was driving on the highway, my vehicle gave me a 'service side detection system' warning. A few more miles down the road, I smelled an electrical smell almost like something was burning. Luckily, I made it home and am taking it to the dealership tomorrow. It was very scary and I'm thankful my 1 year old son wasn't in the car with me at that time.

- Mount Pleasant, WI, USA

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