10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,799 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jun 152024

Impala

  • miles
Passenger rear seat belt not locking. Cannot install car seat with that seat belt nor is it safe to ride in that seat.

- Golden Valley, AZ, USA

problem #6

Feb 242020

Impala

  • 110,000 miles
Hello, I have a general question about vehicle safety as it relates to automobile recalls/safety bulletins for Chevrolet. I own a Chevrolet vehicle and have found out that there are 2 issues with my car, one of them directly related to airbags and them deploying correctly. Chevrolet has only issued a safety bulletin, and has set ridiculous limits to what they are required to cover. I want to know how the dot has not required them to issue a recall to fix the issue on their cost. With this being related to safety I would have thought this was a very important matter. I would be happy to speak further on this. Feel free to email me back, and if someone would be willing to speak on that as well. Thanks

- Fredonia, WI, USA

problem #5

Oct 202019

Impala

  • miles
Water leak forming mold throughout car. Dealer refused to check vehicle. Health hazard. Various complaints of the same issue on make of car. Standing water in trunk.

- Reedsport, OR, USA

problem #4

Sep 252019

Impala

  • 53,357 miles
The outboard drivers seat belt tension cable failed at the point where the cable was crimped (photos attached) which appears to be the same failure why our Chevy traverse is currently being recalled, recall was issued five years ago and covered 1.4 million Chevrolet traverse, Buick enclave, GMC acadia and Saturn outlook vehicles built between 2009 and 2014. In this case, the seatbelt snapped while the belt was being buckled. The car had not been in any accident.

- St Paul, MN, USA

problem #3

Sep 302018

Impala 6-cyl

  • 77,390 miles
The contact owns a 2014 Chevrolet Impala. While driving approximately 45 mph, a deer crossed the road. The contact had to make a sharp left turn to avoid the animal and crashed into a hill in the woods. The air bags did not deploy and the seat belt did not restrain the driver. The vehicle sustained front end damage. A police report was not filed. The contact sustained bruised ribs, and injuries to the left arm and shoulder, which required medical attention. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 77,390. Updated 11/28/18

- Hueyville, KY, USA

problem #2

May 242018

Impala

  • 48,000 miles
The contact owns a 2014 Chevrolet Impala. While driving approximately 30 mph, the front driver's seat belt unlatched without warning. The vehicle was taken to kelly Chevrolet (5220 value dr., fort wayne, in 46805, 260-484-5566) where it was determined that the seat belt needed to be replaced and there was no recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 48,000.

- Fort Wayne, IN, USA

problem #1

May 022016

Impala

  • 45,847 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the driver side seat belt became detached from the floor. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 45,847.

- Calvin, OK, USA