10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
59,466 miles

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« Read the previous 20 complaints

problem #76

Feb 162020

Impala

  • 100,320 miles
Driving on the highway and dash notification popped up that I needed to service my power steering, service my stabiltrac, service ABS. I lost power (electric) steering and barely able to exit and park safely. I'm a small woman with not much strength and I could hardly turn my wheel with every bit of muscle. This is not safe! I could've been seriously injured or died along with other drivers/vehicles! this needs to be a complete recall!!!!

- Brownville, ME, USA

problem #75

Feb 092020

Impala

  • 65,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 45 mph, the steering wheel became difficult to turn. The power steering maintenance warning light was illuminated. Upon investigation the contact associated the failure with NHTSA campaign number: 14V450000 (steering). The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of failure. The failure mileage was 65,000.

- Delanson, NY, USA

problem #74

Mar 142019

Impala

  • 20,106 miles
The power steering went out on my wife while driving on a busy street. She could hardly handle the steering but did manage to pull around a corner away from the traffic. We had it towed to antelope valley Chevrolet and I ask if there was a recall on the steering and they said no. This happened March 14, 2019 and the car had 20,106 miles on it. I was looking through the recalls on this model in January 2020 and it showed there was a recall July 23,2014. Antelope valley Chevrolet charged us $300 to update the software but the recall showed it should of been free. Antelope valley Chevrolet said they checked the recall at 1036 miles so not responsible for this happening at 20106 miles. Did they check the recall at 1036 miles? if they had cleaned the paint from the ground stud nut why would it happen at 20,106 miles. Is it going to keep happening every 20,000 miles because it is a very dangerous thing and could cause an accident very easily. What I think I should get is my $300 back from antelope valley Chevrolet because they probably didn't do the job the first time. Also maybe the recall should be activated again because of the danger of the steering going out and causing an accident on a road, highway or freeway.

- Lancaster, CA, USA

problem #73

May 222018

Impala

  • 11,035 miles
The power steering failed on a interstate ramp, I pulled to the side and restarted the car and it worked again. It failed two more times on the drive home and twice while driving to the dealership. The car had 11035 miles and was 40 months old. I had to pay $3051 to have the power steering rack replaced.

- Woodbury, MN, USA

problem #72

May 202019

Impala 6-cyl

  • 38,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that the power steering failed while making a turn. In addition, the service power steering indicator illuminated. The contact called richard lucas Chevrolet at 732-634-0100 (located at 1077 U S 1, woodbridge township, NJ 07001) and was informed that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 38,000.

- South River, NJ, USA

problem #71

Oct 122019

Impala

  • 245,000 miles
I was driving on a residential street, going no more than 25 mph with my two two year olds in their car seats behind me. Suddenly and simultaneously, all four of the side airbags deployed (front and back), knocking my girls seats together, the front right side of the car dropped down and started grinding on the wheel. I was able to pull off to the side of the road thankfully. I turned the car off, and when I got out to look at the front, the car door shut, and for the first time, automatically locked me out, my kids inside, with its own key and my purse as well.

- Riverside, CA, USA

problem #70

Dec 032019

Impala

  • 95,000 miles
When driving the warning sensor came on on saying power steering and stab track problem. I was on the highway and came inches from an accident. My steering was not normal and found it very hard to steer around car in front of me that slammed on breaks. Then I pulled over to see what was wrong and got warning that front camera wasn't working...I don't have a front camera! then when I backed out of that driveway it gave warning that my rear camera warning sensors were not working. I'm afraid to drive my car.

- Saint Johns, MI, USA

problem #69

Dec 012019

Impala

  • 70,000 miles
Bought car about 6 months ago had 52,000 miles on it seemed to be a decent car until today Dec 1, 2019 driving on the highway at about 70 miles an hour with ice covered roads power steering went out, and stabilitrak, a long with ABS all at once and prompted service lights in dash and info screen power steering was so stiff I could barely turn or control car and almost slammed into median luckily not hitting another vehicle drove to nearest exit and turned car off turned back on after about 7 min and still same things in dash thankfully this didn't end worse my car can now barely steer and service lights are on going to try to see about talking to someone at dealership tommaro it seems a lot of people are having this problem with this car

- Holland, MI, USA

problem #68

Oct 032019

Impala

  • 98,000 miles
4 times while driving slow I have lost power steering, it does come back fairly quickly. I see a recall for a 2014 Impala that covers my issues exactly, but was told my Impala is not part of the recall?

- Two Harbors, MN, USA

problem #67

Oct 102019

Impala

  • 59,000 miles
While driving down the road I noticed that the power steering drive with caution, stabiltrack, and ABS warnings was on the dashboard. It became a little more difficult to steer. When I got home I turn it off and let it set for a few minutes and turn it back on, still displayed warning. I called kool Chevrolet and they told me to bring it in the next morning. They determined the rear hub was cracked. After the $495.14, it seems to work like usual. My car has less than 60,000 miles on it. I have seen that this was an issue with other 2014 Impala's, it should be a recall.

- Rockford, MI, USA

problem #66

Sep 162019

Impala

  • 70,000 miles
The contact's wife owns a 2014 Chevrolet Impala. While driving 25 mph on a residential road, the power assist warning indicator illuminated and the steering wheel seized. The contact managed to steer the vehicle and then drove home. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call NHTSA. The failure mileage was approximately 70,000.

- Chicago, IL, USA

problem #65

Aug 272019

Impala

  • 93,600 miles
While driving on city streets and the highway, the stablitrax lights come on then service indicators displays: Service stablitrax, front camera, and power steering. The car slows down significantly and the power steering then locks up until you dismiss all of the codes. Then you can hear a clicking that sounds like the car is trying to restart. It happens sporadically. I took it to a shop and he stated to check for recalls because there have been quite a few Impala being brought in for the same reason. I contacted Chevy and they stated that there are no known recalls for my make and model.

- Olive Branch, MS, USA

problem #64

Aug 242019

Impala

  • 74,000 miles
Driving car made right turn and lost power steering. Service indicator text appeared to warn me. Track control and stabitrack was also affected.

- Clinton Township, MI, USA

problem #63

Aug 122019

Impala

  • 113,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 60 mph, the contact heard an abnormal dinging noise. In addition, the stability control and service power steering indicators displayed. The vehicle was taken to an independent mechanic who stated that the hub bearing sensor needed to be repaired. The vehicle was not repaired. The dealer and manufacturer were not contacted. The failure mileage was 113,000.

- Chesterfield, MI, USA

problem #62

Aug 082019

Impala

  • 50,215 miles
Started my vehicle and power steering warning came on, dismissed it, stability control warning appeared, dismissed it, traction control light and ABS light remained on. This occurred when leaving a friend's driveway and driving onto a county road. The power steering was inoperative! took vehicle to repair shop. Mechanic found left rear wheel speed sensor ring broken. This should not happen! there are 50215 miles on this car and it is very well maintained.

- Fond Du Lac, WI, USA

problem #61

Jul 142019

Impala

  • 113,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 30 mph, the power steering began to fail and the steering ability was very stiff. Eventually, the power steering completely failed. The contact stated that the power steering warning indicator illuminated prior to the failure. Bert ogden mission Chevrolet (1400 E expressway 83, mission, tx 78572, (956) 205-1431) was notified and stated that the VIN was not included in a recall; therefore the contact would have to pay for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 113,000.

- Mcallen, TX, USA

problem #60

May 202019

Impala

  • 55,000 miles
Takata recall my steering assist light is on as well as stabilitrack is on occurred after going through water crossing

- Llano, TX, USA

problem #59

May 262019

Impala

  • 47,000 miles
Service power steering message in message center. Vehicle was moving on a 2 lane highway. Power steering is gone.

- Milwaukee, WI, USA

problem #58

May 212019

Impala

  • 88,000 miles
Takata recall. The power steering light signal came on while starting the car. The sterring wheel waa stiff. The car acted as if it didnt want to start when it on my radio station was on some random station as if the battery was messed with. While driving and in park the passenger airbag light goes off as if noone is in the passenger seat when clearly someone is sitting buckeled in. The power steering happend today and the airbag light has happened occasionally in the past couple months.

- Houston, TX, USA

problem #57

May 052019

Impala

  • 83,074 miles
A few problems. Wheel bearing senors go bad effecting power steering and stability control. Replaced 3 wheel bearing on different wheels in past 12 months. Also 20" rims with low pro tires are a problem. Had 2 plow outs in past 6 months when hitting pot holes and damaged 3 rims. Very costly to buy rims at $650 a piece and tires at $230 each. A safety problem not knowing if you will have a tire plow out because of a rough road or pot hole in the road. I have been driving 54 years and never had a problem like this before. Car was in motion with wheel bearing problem and tire and rim problem. At different times I was driving on city streets and highway. This problem happen at different times but most recent 5/5/19

- Shickshinny, PA, USA

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