10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 58,108 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
4 times while driving slow I have lost power steering, it does come back fairly quickly. I see a recall for a 2014 Impala that covers my issues exactly, but was told my Impala is not part of the recall?
- Two Harbors, MN, USA
While driving down the road I noticed that the power steering drive with caution, stabiltrack, and ABS warnings was on the dashboard. It became a little more difficult to steer. When I got home I turn it off and let it set for a few minutes and turn it back on, still displayed warning. I called kool Chevrolet and they told me to bring it in the next morning. They determined the rear hub was cracked. After the $495.14, it seems to work like usual. My car has less than 60,000 miles on it. I have seen that this was an issue with other 2014 Impala's, it should be a recall.
- Rockford, MI, USA
The contact's wife owns a 2014 Chevrolet Impala. While driving 25 mph on a residential road, the power assist warning indicator illuminated and the steering wheel seized. The contact managed to steer the vehicle and then drove home. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call NHTSA. The failure mileage was approximately 70,000.
- Chicago, IL, USA
While driving on city streets and the highway, the stablitrax lights come on then service indicators displays: Service stablitrax, front camera, and power steering. The car slows down significantly and the power steering then locks up until you dismiss all of the codes. Then you can hear a clicking that sounds like the car is trying to restart. It happens sporadically. I took it to a shop and he stated to check for recalls because there have been quite a few Impala being brought in for the same reason. I contacted Chevy and they stated that there are no known recalls for my make and model.
- Olive Branch, MS, USA
Driving car made right turn and lost power steering. Service indicator text appeared to warn me. Track control and stabitrack was also affected.
- Clinton Township, MI, USA
The contact owns a 2014 Chevrolet Impala. While driving 60 mph, the contact heard an abnormal dinging noise. In addition, the stability control and service power steering indicators displayed. The vehicle was taken to an independent mechanic who stated that the hub bearing sensor needed to be repaired. The vehicle was not repaired. The dealer and manufacturer were not contacted. The failure mileage was 113,000.
- Chesterfield, MI, USA
Started my vehicle and power steering warning came on, dismissed it, stability control warning appeared, dismissed it, traction control light and ABS light remained on. This occurred when leaving a friend's driveway and driving onto a county road. The power steering was inoperative! took vehicle to repair shop. Mechanic found left rear wheel speed sensor ring broken. This should not happen! there are 50215 miles on this car and it is very well maintained.
- Fond Du Lac, WI, USA
The contact owns a 2014 Chevrolet Impala. While driving 30 mph, the power steering began to fail and the steering ability was very stiff. Eventually, the power steering completely failed. The contact stated that the power steering warning indicator illuminated prior to the failure. Bert ogden mission Chevrolet (1400 E expressway 83, mission, tx 78572, (956) 205-1431) was notified and stated that the VIN was not included in a recall; therefore the contact would have to pay for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 113,000.
- Mcallen, TX, USA
Takata recall my steering assist light is on as well as stabilitrack is on occurred after going through water crossing
- Llano, TX, USA
Service power steering message in message center. Vehicle was moving on a 2 lane highway. Power steering is gone.
- Milwaukee, WI, USA
Takata recall. The power steering light signal came on while starting the car. The sterring wheel waa stiff. The car acted as if it didnt want to start when it on my radio station was on some random station as if the battery was messed with. While driving and in park the passenger airbag light goes off as if noone is in the passenger seat when clearly someone is sitting buckeled in. The power steering happend today and the airbag light has happened occasionally in the past couple months.
- Houston, TX, USA
A few problems. Wheel bearing senors go bad effecting power steering and stability control. Replaced 3 wheel bearing on different wheels in past 12 months. Also 20" rims with low pro tires are a problem. Had 2 plow outs in past 6 months when hitting pot holes and damaged 3 rims. Very costly to buy rims at $650 a piece and tires at $230 each. A safety problem not knowing if you will have a tire plow out because of a rough road or pot hole in the road. I have been driving 54 years and never had a problem like this before. Car was in motion with wheel bearing problem and tire and rim problem. At different times I was driving on city streets and highway. This problem happen at different times but most recent 5/5/19
- Shickshinny, PA, USA
The contact owns a 2014 Chevrolet Impala. While driving, the steering wheel seized while making a left turn. As a result, the vehicle crashed into a wall. There were no injuries and a police report was not filed. The vehicle was towed to the contact's home. Kingdom Chevrolet (6603 S western ave, Chicago, il 60636, (877) 921-8488) and the manufacturer stated that there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 100,000.
- Chicago, IL, USA
Every warning light on the dashboard became illuminated. Lost power steering, car became sluggish, lacked speed, and power. Braking control was limited. Vehicle was drive able only in limp mode.
- Zimmerman, MN, USA
Service power steering was displayed on my vehicle which made you're driving very dangerous and unsafe. I took the car to the dealership but they couldn't fine anything wrong but the problem was clearly there. This occurred on February 1 and again on March 8.
- Kalamazoo, MI, USA
The contact owns a 2014 Chevrolet Impala. While driving approximately 20 mph, the steering lost power without warning. The failure recurred several times. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The VIN was not provided. The failure mileage was 43,000. The consumer stated the defect was diagnosed as a lost wheel sensor.
- Bristow, IA, USA
Power steering went out while driving vehicle on the highway. ABS error lights and stabilization alert popped up, but it did not call out that power steering was unavailable intil I had later shut off and restarted the car.
- Wausau, WI, USA
While driving down the road the message center popped up the service power assist steering, and the ABS and stabilitrak were also deactivated. This all happened while driving down the highway at 55mph in a straight line.
- Staples, MN, USA
We lost power steering. There are at least 2 bulletins on the steering control module. Total pscm failure. Dealer claims entire steering system needs to be replaced. Car has 68 K miles. Who would ever expect to lose this critical system on a well cared for car. This is a dangerous condition
- Adkins, TX, USA
- Holland, MI, USA