10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
58,108 miles

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« Read the previous 20 complaints

problem #49

Feb 122019

Impala

  • 45,000 miles
I have filed a complaint last month about my 2014 Chevy Impala's side detection system, back up camera warnings, and forward collision systems all not working. Today I am adding that while driving on the freeway in moderate rain doing 55mph, my stabilitrak light came on, ABS light came on and I lost power steering. I did not lose control of my car, but it could have been bad. I called Chevy as soon as I got home to file a complaint. I will be bringing it to the dealership tomorrow as I have read other complaints of this happening as well with the next thing to go is the car won't start. This situation is uncalled for in a vehicle with 45,000 miles at a price tag of $35,000, especially when the other issues started happening around D 38,000 miles. Before today, when I started my car the service lights for front camera, park assist, and side detection all lit up. I did not take it to the dealership at that point because I heard it was expensive to fix now I have to as the safety of driving it is severely unstable.

- Warren, OH, USA

problem #48

Jan 072019

Impala

  • 57,024 miles
While in motion around 30mph, felt a vibration followed by 2 messages on the info center. Service stabilitrack, service power steering drive with care. The ABS light and the stabilitrack lights are illuminated on the dash as well as no longer having power steering.

- Auburn, IN, USA

problem #47

Dec 092018

Impala

  • 55,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 5 mph, the ABS, traction control, and power steering warning indicators illuminated and the steering failed. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

- Cottage Grove, MN, USA

problem #46

Nov 022018

Impala

  • 40,000 miles
While driving around 7:30am on Nov 2nd, the vehicle power steering and ABS stopped working and warning lights began to go off. I was traveling at 70mph on a wet highway. Steering became very difficult. I got off at the very next exit.

- Ypsilanti, MI, USA

problem #45

Sep 142018

Impala

  • 48,000 miles
Takata recall upon making a left turn, the ABS light flashes on and off, the engine grinds, and the car hesitates in the middle of the turn. On occasion the dashboard will indicate a stabilitrak warning. The pavement is dry and there no sand present. It happens most frequently when making a left turn after a complete stop. There are multiple forums by other Impala owners with the exact issue.

- Hooksett, NH, USA

problem #44

Apr 052018

Impala

  • 65,000 miles
It would cut off and will not start with everything going blank thought it was the battery got a new one to replace the old one but still doing the same thing then the power steering light will come on sometimes when driving and we put in a new alternator thinking that it would solve the problem that didn't work still cuts off and won't start until 15-20 minutes had it checked by a mechanic and they couldn't find the problem scared to drive it do to having my kids in the car with me or going to work and it happens often then it should and only had the car for a year and a half and it have done it at least 5 times already

- Reynoldsburg, OH, USA

problem #43

Aug 022018

Impala

  • 24,000 miles
Steering locks while driving

- Pflugerville, TX, USA

problem #42

Aug 292018

Impala

  • 129,000 miles
Upon starting the car warning message appeared on the dash stating power steering drive with caution. The car seemed to almost stall after that. The vechicle was stationary at the time. It immediately became hard to steer. After 20 mins I was ablw to turnthe car off and restart it and drive.

- Phenix City, AL, USA

problem #41

Aug 292018

Impala

  • miles
2014 Chevrolet Impala. Consumer writes in regards to issues with power steering.

- Chicago, IL, USA

problem #40

Aug 012018

Impala

  • 64,000 miles
I get intermittent service stabilitrack, service brake assist, service traction control notifications where my odometer reading is as well as ABS and electronic stabilitycontrol illuminations almost immediately after shifting my vehicle into drive and turning and it is during motion. Also there is grinding and hard and difficult braking during these illuminations...

- Great Mills, MD, USA

problem #39

Jun 012018

Impala

  • 53,000 miles
Power steering was lost, stability light came on - was told this was due to erosion - had repaired at my cost - extended warranty would not cover as techician stated my fault although apparently this area is not visible during normal service. Now the car twice has not started at all - all electronic sensors go dead. Have taken to Chevrolet dealer and they are unable to determined what is wrong. At least every other time I turn on car, the stability light or steering light come on, as well as the park assist light. I wait for about 10 minutes or so, try again, and they may or may not go off. 2 - the rear view mirror fell off during the first month I purchased, so it was under warranty and they "re-glued) it several times - finally it was recalled, and replaced about 15 months ago, now the mirror is doing the same thing again. 3- last is the pillar trim - it peeled and I had to have replaced at my cost - this should not have occurred. I fear I have a lemon, but more importantly I am not receiving the service necessary from Chevrolet dealer - I have maintained the service on my car through the dealer, but so many unanswered concerns leaves me at risk for accident should car just stop!

- Spartanburg, SC, USA

problem #38

Jun 132018

Impala

  • 65,495 miles
The contact owns a 2014 Chevrolet Impala. While driving at low speeds and depressing the brake pedal, the vehicle hesitated to slow down and the steering wheel became difficult to steer. In addition, the ABS, power steering, and stabilitrak system indicators illuminated. The vehicle was taken to winegardner motor company (22675 Washington St, leonardtown, md 20650, (240) 256-3959) where they informed the contact that the vehicle was serviced in 2014 per NHTSA campaign number: 14V450000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was aware of the failure. The failure mileage was 65,495.

- Hollywood, MD, USA

problem #37

Jun 102018

Impala

  • 85,000 miles
While driving on a rural road approaching a sharp curve my vehicle's control panel began to display service power steering drive with care and service stabilitrack messages respectively; immediately thereafter I began to experience difficulty with steering.

- Glasgow, KY, USA

problem #36

Apr 142018

Impala

  • 74,000 miles
While driving power steering failed, leaving a very dangerous situation. For a car with only 74,000 miles it is unacceptable that the entire power steering rack should be replaced and only a dealer can reprogram that rack. It is a cost of over $3,000 and with a prior minimal recall I smell a larger quality issue.

- Miamisburg, OH, USA

problem #35

Mar 262018

Impala

  • 65,000 miles
Driving in highway and the power steering wheel becomes extremely hard to turn move it completely electric shut off it was in dangerous situation vehicle running and and can't even move the steering wheel dashboard showed power steering need service. Went to side of highway for few mins and went back to car and turn on work back to normal this will be the second time happen 1st was on the garage turn engine but steering wheel wont move at all verh hard...

- Live Oak, TX, USA

problem #34

Mar 122018

Impala

  • 45,000 miles
While driving vehicle on interstate after work a burning smell was noticed followed by the stabilitrak, ABS and service power steering lights came on, which made the vehicle very hard to turn. Took vehicle to a Chevrolet dealership believing it was a recall due to research online, service department stated the recall was fixed so they reprogrammed it. Upon leaving the dealership, the brakes were grinding and all the lights came back on. Took back to service and it's taken 3 days for them to try and figure out what is wrong. They've now decided it needs a new steering gear. I've researched other 2014 Impala having a recall on steering gears but this vehicle is not listed" how is that" I feel it needs to be recalled and fixed since there's been previous recalls regarding the whole electrical steering system, steering modules, and steering gears. The service department is saying it is going to be $2,800 to fix.

- Simpsonville, SC, USA

problem #33

Feb 092018

Impala

  • 48,000 miles
The contact owns a 2014 Chevrolet Impala. While driving approximately 45 mph, the power steering warning message displayed and the audible chime activated. The steering wheel became very difficult to turn. The vehicle was taken to ballas Buick (5715 West central ave, toledo, oh) where it was diagnosed that the electric power steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no assistance was offered. The failure mileage was 48,000.

- Toledo, OH, USA

problem #32

Mar 102018

Impala

  • 65,000 miles
I was driving on the interstate at approx 70 mph when the power steering quit working. Two warning messages came on stating that the "power steering needed to be serviced", the "stabilitrack needed to be serviced" and the ABS warning light came on. The car became difficult to steer. I had my son and a neighbor's child in the car with me. It was not a safe condition.

- Mint Hill, NC, USA

problem #31

Mar 022018

Impala

  • 23,729 miles
The contact owns a 2014 Chevrolet Impala. While driving approximately 35 mph, the steering wheel seized and the power steering warning indicator illuminated. The contact turned the vehicle around and drove home. The vehicle was taken to boyd Chevrolet Cadillac Buick (1875 spartanburg hwy, hendersonville, nc 28792) where it was diagnosed that it needed to be reprogrammed. The vehicle was not repaired due to the repair fees. The manufacturer informed the contact that the warranty had expired and did not offer further assistance. The approximate failure mileage was 23,729.

- Laurel Park, NC, USA

problem #30

Feb 282018

Impala

  • 60,000 miles
Electrical failures. I experienced a failure in my stabilitrak, power steering and ABS system on my 2014 Chevy Impala 2lt. This caused my vehicle to lose power steering, and ABS brake control, which while driving on a rainy surface (in MA today 3/2 the weather was insane) was not reassuring. I have read numerous reports of other people experiencing this issue as well. Chevy seems to have are recall open for power steering, but my VIN supposedly is not impacted despite me having a power steering failure. Many, many electrical issues with this car have been reported, and yet Chevy does nothing to correct this clear safety concern. Thankfully the power steering system only partially reduced itself, and didn't completely fail or else who knows what would have happened. Very dangerous and disappointing that nothing is being done to protect people.

- Worcester, MA, USA

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