10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 58,108 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving under normal highway conditions the power steering suddenly stopped functioning and the "service power steering" message displayed on the dash. I pulled the vehicle off at the next exit and turned the engine off. When restarted the power steering returned as I assume the software rebooted. The power steering recall has been performed on the vehicle prior to this incident. This is the first time it has happened and the dealer cannot find the issue thus making the vehicle unsafe to drive in my opinion especially since I have 16 year old daughter learning how to drive. If she had been driving when this incident happened I highly doubt she would have been strong enough to maneuver the car.
- Herndon, VA, USA
Vehicle sold/leased on 9/3/14 with open recalls the consumer stated two weeks after purchasing the vehicle, it had to be towed due to a malfunctioning parking brake, which was recalled. On November 16,2 014, he received a recall notice regarding an issue with the power steering. The dealer claimed the power steering had already been performed. The consumer was then provided proof, the recall had not been performed. Updated 06/10/15. Updated 08/22/16.
- St Albans, NY, USA
The contact owns 2014 Chevrolet Impala. The contact received a notification for NHTSA campaign number 14V541000 (brakes). However, the parts needed were not available. The dealer was contacted and advised the contact that the parts would not be available until February. In addition, the contact stated that while driving at an unknown speed, the power steering failed and when engaging the brake the vehicle hesitated and lunged forward. The vehicle was not repaired. The failure mileage was 527.
- Rochesdter, NY, USA
The contact owns a 2014 Chevrolet Impala. The contact received a recall notice for NHTSA campaign number: 14V450000 (steering). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Nashua, NH, USA
The contact owns a 2014 Chevrolet Impala. While driving at least 45 mph, the vehicle vibrated violently and made it difficult to control. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 15.
- Detroit, MI, USA
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving 35 mph, the power steering failed. The steering wheel became hard to maneuver. The vehicle was towed to a dealer, who replaced the steering rack and pinion. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.
- Bellville, OH, USA
The contact owns a 2014 Chevrolet Impala. The contact stated that while making a rapid left turn, the steering wheel seized causing the contact to crash into another vehicle. The contact also stated that the power steering warning light illuminated and a chime sounded. A police report was filed. The contact sustained a burn from the air bag deployment and did not require medical attention. The contact was able to drive the vehicle from the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.
- Greensboro, NC, USA
At 55 mph on a slippery right hand side curve (speed limit is 65 mph) vehicle under-steered and lost traction completely, without touching the brakes, it started to slow down and skidded to the outside of the curve (to the left). I tried to get it back to the driving lane, it started to skid laterally to the right and slowed down until it hit a reflector post on the edge of the right lane and stopped. Vehicle information on the dash board read "ice detected...". although the damage on the right door was a very minor dent, the car deployed all 4 head curtain airbags and 2 right side airbags, engine was shut down and front seat-belts were stuck. Few minutes later, the engine ran normally with the "ice detected.." message still on. It seems that the airbags sensors were activated for no required reason for a minor dent on the door. Also, the stability and the faulty braking system might be of a great safety issue on this vehicle.
- Laramie, WY, USA
- St Albans, NY, USA