10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
34,297 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Nov 292022

Impala

  • miles
Water leak into rear compartment / trunk. Health problem with fungus & smell. Inspected by car dealer.

- Pocasset, MA, USA

problem #13

May 082022

Impala

  • 100,000 miles
The contact owns a 2015 Chevrolet Impala. The contact stated that water was entering the trunk of the vehicle and filling up the wheel well. The contact stated that the water was entering through the driver-??s side rear taillight housing. The vehicle was not taken to be diagnosed or repaired. The manufacturer was contacted and notified of the failure and referred the contact to the NHTSA to file a complaint. The approximate failure mileage was 100,000.

- Oak Creek, WI, USA

problem #12

Nov 012019

Impala 6-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2015 Chevrolet Impala. The contact stated that there was water inside the trunk of the vehicle. The vehicle was taken to haley Chevrolet (12400 Tennessee plaza, midlothian, va 23112, (804) 818-7660) to be diagnosed. The diagnostic result and repair information was not provided. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The contact has stated that the vehicle was repaired twice, and still water manages to leak into the trunk from another location.

- Richmond, VA, USA

problem #11

Aug 022019

Impala

  • 123,000 miles
My 2015 Chevy Impala lt spontaneously caught fire while my husband, myself and two dogs where in motion driving up I-95 N to my graduation. The only warning we received was to service stabilitrak which has came on at that time when the car was already on fire. There was not recent work done on the car. Unknown why this occurred

- Savannah, GA, USA

problem #10

Jun 212017

Impala

  • 47,060 miles
The contact owns a 2015 Chevrolet Impala. The contact stated that the key fob buttons detached, the vehicle spontaneously started, and the trunk unlocked. There were no warning indicators illuminated. The contact called sons Chevrolet (3615 manchester expy, columbus, ga 31909, (706) 322-8888) to inform them of the failures. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 47,060.

- Columbus, GA, USA

problem #9

Feb 132019

Impala

  • 38,000 miles
Water filling trunk and getting the back seat carpet wet. Mold smell until I discovered the trunk needs to be drained. Found leaking gaskets on tail lights. Bumper needs to be removed. Common problem dealer will not fix under warranty. I one of the tail lights also failed. 38K miles

- Park City, IL, USA

problem #8

May 232019

Impala

  • miles
The trunk of the car leaks around the twilights causing the twilights to short out and water to get into the trunk

- Collinsville, IL, USA

problem #7

Mar 172019

Impala

  • 50,000 miles
Blind spot detection has failed again. Service side detection error in dash display the system failed under warrant it has failed again out of warranty. This is a safety concern Chevy needs to fix.

- North Syracuse, NY, USA

problem #6

Oct 012018

Impala

  • 30,000 miles
Water leaking into trunk of vehicle for quite some time, but thought it was from opening trunk when it was raining. Recently had tailight gasket replaced not under warranty or recall. Water still leaking and 2in split weld discovered behind bumper which cause taillight and trunk to not sit properly. Vehicle bought new and no accidents. Instructed to go to a body shop for repair.

- Kenosha, WI, USA

problem #5

Oct 262018

Impala

  • miles
I have a 2015 Chevrolet Impala lt, after returning from vacation I discovered a dampness in my trunk. I removed everything from the trunk and the next morning I went to the car to vacuum it out. I lifted the the cover for the spare tire, and notice it was sitting in at least 4 to 6 inches if water. I knew it rained in central Texas for 14 consecutive day and that's where the water came from. So researched online line, went to the dealership and told them what has happened, well they didn't do anything. Instead the way me to pay them this ridiculous amount of money to diagnose it. So I call Chevrolet to exllain what was goingg on, the representative words were well maam there isnt a recall for your year. This is ridiculous and a health safety issue and as well as an wiring issue. Please help the owner of Impala's that are having the issues.

- Killeen, TX, USA

problem #4

Feb 032018

Impala

  • 28,600 miles
I was traveling on the highway (in motion), there was a very loud boom. The sunroof exploded! there was no known debris from the roadway and the shattered glass was not in my vehicle; the sunroof shattered outward.

- Bowie, MD, USA

problem #3

Jul 042016

Impala

  • miles
There is a constant water puddle under the floor mat on the front passenger side of the car. It dries and then it is there again.it is a huge problem to me and I want it fixed.

- Cary, NC, USA

problem #2

Dec 312015

Impala

  • miles
Body recall. The paint on my 2015 Chevy Impala seems to be defective. It holds an imprint of everything that touches the vehicle. Or it may be a faulty clear coat. But the paint job is defective.

- Brownsville, TN, USA

problem #1

May 032016

Impala

  • 3,500 miles
In motion on city street going about 45 when vehicle in front of me was in motion to make a right turn and came to an abrut stop. I hit my brakes and my car did not stop and I had my foot on brake pushed all the way to floor and car continued almost like it slid into the impact/collision. His car was not damaged but attached is the damage to my car.

- Missouri City, TX, USA