10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
28,585 miles

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problem #48

Apr 032024

Impala

  • miles
Evaporator core is leaking r134a freon i called gm they theres nothing they can do there is a recall on tge 2016 thru 2018 for the same.you can smell the freon inside the car a recharge ladt only 15 minutes i was told its about $2000 to fix it gm knew about the problem but only recalled 2016 to 2018

- Springfield, MA, USA

problem #47

Feb 012021

Impala

  • miles
The stabilitrak notification appeared on my dashboard while driving on the highway, which immediately caused the car to slow down. It was a hazard as I had to maneuver over 4 lanes on a highway at high speed to move to safety. This issue has occurred three times and is currently on the fourth as the vehicle is at the Chevrolet dealer. It is going on three weeks on my fourth return in 6 months with no current feedback. I have taken the vehicle to the dealer each time for this exact issue which has occurred every 6 months after the initial repair, my vehicle was there for approximately three months as they stated I needed to replace the transmission. Six months from that date the issue occurred again and it was replaced as it was under warrant. The third time I had to pay for the repair as the dealer stated some sensors needed to be replaced. Now six months later again, it is at the dealer and I am waiting for the response. Each time this issue occurred, I was traveling at high speeds which almost resulted in accidents that I somehow managed to avoid. There were no other warning signs that this issue was going to occur. It just happens spontaneously. I have seen several complaints about this issue with Chevrolet made by mother customers going back as far as 2012 to no resolution but thousands of dollars spent with no real solution/answers.

- Miramar, FL, USA

problem #46

Mar 012023

Impala

  • miles
Both taillights are leaking through a gasket in the taillights causing pooling of water in the majority of the trunk and through two layers of carpet. This is causing mold to grow in trunk.

- Hampton, VA, USA

problem #45

Jan 242023

Impala

  • miles
Side detection system is failed. Used for blind spots and I know this can cause more issues with car.

- Elgin, IL, USA

problem #44

Jan 292023

Impala

  • miles
Continue headlight conversation

- Rincon, GA, USA

problem #43

Jul 032022

Impala

  • miles
The back up is very dim and when backing up you can barely see where you are back up and if anyone one or anything is behind me. I am not sure if its the camera or the screen. The screen looks fine when listening to music or using it for calls.

- Greenwell Springs, LA, USA

problem #42

Apr 052022

Impala

  • miles
Service blind spot detection system alert come on i took it to the dealership and paid $95 to diagnosis they wanted $1900 to fix the problem 2 weeks later while waiting for an appointment the entire system is failing Forward collision warning, Lane departure warning, and Parking collision warning. the dealer now wants another $95 to re-diagnosis seeing as only the blind spot was the only warning at first. I'm being told this could lead to the vehicle shutting down even while driving

- Sterling Heights, MI, USA

problem #41

Apr 072022

Impala

  • miles
All the lights are flashing on dashboard. Car won't start. No gages work on dash. Lights won't work blinkers don't work. Radio panel is black. I had same issues in 2018 and had to replace detection module and harness on both sides. Paid $1200. Now I am having the same issue again.

- Chagrin Falls, OH, USA

problem #40

Sep 012021

Impala

  • miles
While driving this vehicle, the Traction Control will turn off along with the Stabiltrack function. The transmission will drop into "limp" mode and function on a "basic" level. This causes the vehicle to loose power and become very sluggish to control or operate. A code for "loss of TCM communication" to be found in the computer via the ADL. To remove the code and restore communication to the Transmission Control Module, I have to remove and reinsert the wire coupling connection wire harness at the TCM. The TCM will now communicate with the ECM. This is a recurring problem solved by this action.

- San Antonio, TX, USA

problem #39

Dec 222021

Impala 6-cyl

  • miles
The manufacturer patented Stabilitrak system continues to fail on my vehicle. Initial ODI 114406439. Dealership charged $1,7832.15 to replace transmission control module (TMC) on 11/5/21. On 12/22/21 vehicle indicated the exact issue (Service Stabilitrak), took vehicle to same dealership, awaiting response. The car is not drivable when "Service Stabilitrak" is indicated as engine power is substantially reduced. GM technical service bulletin PIC5992A seems to apply to my issue. However, Chevrolet and the dealership says it does not apply, but continue to charge for engine light analysis and unnecessary, expensive repairs. Your assistance would be greatly appreciated. Vehicle is once again inoperable (3/4/22) due to this issue (service stabilitrak). Consumer stated almost $3,000 was spent with no resolution. Consumer stated vehicle fixed with used parts from a junk yard-?" new parts were not available.

- Richmond, VA, USA

problem #38

Oct 022019

Impala

  • miles
When I put my car in park it rolls back like it's a manual it does it also when I am in reverse and go to drive. Also while driving my gear shift if someone touches it or hits it will go from drive to neutral worried it will go to park or something dangerous about two years the vehicle its done this the dealership said normal and it is not.

- Tucson, AZ, USA

problem #37

Jul 172020

Impala

  • miles
Issue with the Transmission malfunctioning. The dealership service the transmission several times. And know the transmission needs replacement after the warranty has expired.

- Indianapolis , IN, USA

problem #36

Feb 232021

Impala

  • 119,500 miles
Cruse control deactivates and won't reactivate while cruising at highway speeds. Seems to work again after shutting off and restarting. This has happened several times. Last time it happened the engine also died. Coasted to the side of road, waited a minute and car restarted and seemed fine, but happened a second time a few minutes later. I was on a state highway with light traffic so was in no immediate danger, but would hate for this to happen on a busy six lane interstate. No diagnostic codes were set by the computer system.

- Stevens Point, WI, USA

problem #35

Feb 012021

Impala

  • 151,345 miles
There is a slight vibration around 20 to 30 mph as gears are shifting and it goes away...does it repeatedly at same position and everything goes back to normal...no codes or lights on dash happens mostly in motion on inclines and even ground at same speed grouping

- Heath Springs, SC, USA

problem #34

Aug 172020

Impala

  • miles
When I turn left, the ABS light/ traction light comes on and it says service traction control, service stabilitrak, service brake assist and it makes a grinding noise. The dealership replaced my wheel bearings and it's still the same problem

- Manteo, NC, USA

problem #33

May 012020

Impala 6-cyl

  • 82,000 miles
A few days ago, I was driving along the highway at approx 55mph and decided to change lanes and I nearly ran into a vehicle that was passing me at the time. This near miss occurred because my vehicle blind side detection system was inoperable. My mechanic told me that the system sensors and wire harnesses needed to be replaced and that this was a design defect in GM's side detection system in that it wasn't adequately protected from normal moisture damage. Since this is such an inherent and serious safety hazard, the manufacturer should be held responsible and forced to issue a recall to repair this defect. Thank you for your attention to this matter, [xxx] vehicle owner information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Elwood, IL, USA

problem #32

Feb 062020

Impala

  • miles
Side detection system

- Waseca, MN, USA

problem #31

Dec 192019

Impala

  • 25,000 miles
Audio does not work. Info indicates "off". unable to turn audio on.received rear-end bump. Afterward no sound for warning equipment or radio. The vehicle was beginning forward movement. Very minor damage to rear bumper and trunk audio off after damage repaired..

- Huntsville, AL, USA

problem #30

Nov 202019

Impala

  • miles
The collision warning system activates while driving, electrical failures cause components to not work and flicker of turn signals in passenger mirror.

- Henderson, NV, USA

problem #29

Aug 022019

Impala

  • 123,000 miles
My 2015 Chevy Impala lt spontaneously caught fire while my husband, myself and two dogs where in motion driving up I-95 N to my graduation. The only warning we received was to service stabilitrak which has came on at that time when the car was already on fire. There was not recent work done on the car. Unknown why this occurred

- Savannah, GA, USA

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