5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,060 miles

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problem #2

Nov 232018

Impala

  • 36,000 miles
Nov 2018: Center console / tv failure including back-up camera along with infotainment. Occurred just after 36,000 miles, thus GM warranty did not cover and repair cost for hmi module = $732 though we do have a 3rd party ext. Warranty, we still paid $200+ out of pocket and feel it irresponsible for GM electronics to fail just 1 year after model year (as electronics normally should not relate to # miles) - should be a factory recall. Repeated attempts to contact Chevrolet senior support by phone to discuss situation went unanswered. During the time the console was out (but car still drive-able), we had reduced rear visibility and were more fearful about backing up, especially in areas with many children present.

- Canonsburg, PA, USA

problem #1

Jan 112017

Impala

  • 120 miles
Poor front low beam headlights light up the road only showing the bottom 40% of the windshield and poor lighting to the side of the road.the top 60% of the windshield as you look forward is dark the headlights only show 3 possible 4 car lengths in front of the car. At 60 mph you should be able to see farther than over 6 car lengths ahead on low beams not 3 and not over 1/2 your visibility in the dark very unsafe.

- Hartford, WI, USA