10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
107,000 miles

About These NHTSA Complaints:

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problem #2

Jun 082023

Impala

  • 129,000 miles
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver-??s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.

- Rochester, NY, USA

problem #1

Jan 062021

Impala

  • 85,000 miles
Check engine light recently came on, car completely lost power and turned off during as I turned right at a light, had onstar run diagnostics, code involved the emissions system, was advised to fill up with high quality fuel, and drive with the gas cap off to correct it. I was traveling on a familiar highway at night, cruise control set at 60 mph, further down the highway I see deer running across the highway, they are common in this area, I tapped my brakes to slow down for them to cross and immediately the check engine, antilock brakes, power steering, stability track and battery saver indicators illuminated on the dash and the car wouldn't brake as it should resulting in an accident that I had more than enough time to prevent and could have easily avoided if the brakes would have performed normally. Maintaining my vehicle and keeping up with its maintenance is of high importance because not doing so can result in safety issues, I travel a lot and if I had been informed of the brake recall or notified of possible other recalls I would have followed up and allowed GM to fix it!

- Hobbs, NM, USA