10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,840 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 082023

Impala

  • 129,000 miles
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver-??s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.

- Rochester, NY, USA

problem #7

Jun 012023

Impala

  • miles
Passenger side Blind Spot monitoring light consistently stays on even when no cars are next to me. Dangerous specially on the freeway. Took it to dealership said it wasnt covered. Notice the samething happening to alot of the Impala online. Please help.

- Antioch, CA, USA

problem #6

Jan 062021

Impala

  • 85,000 miles
Check engine light recently came on, car completely lost power and turned off during as I turned right at a light, had onstar run diagnostics, code involved the emissions system, was advised to fill up with high quality fuel, and drive with the gas cap off to correct it. I was traveling on a familiar highway at night, cruise control set at 60 mph, further down the highway I see deer running across the highway, they are common in this area, I tapped my brakes to slow down for them to cross and immediately the check engine, antilock brakes, power steering, stability track and battery saver indicators illuminated on the dash and the car wouldn't brake as it should resulting in an accident that I had more than enough time to prevent and could have easily avoided if the brakes would have performed normally. Maintaining my vehicle and keeping up with its maintenance is of high importance because not doing so can result in safety issues, I travel a lot and if I had been informed of the brake recall or notified of possible other recalls I would have followed up and allowed GM to fix it!

- Hobbs, NM, USA

problem #5

Dec 312020

Impala

  • 9,988 miles
My 2019 Impala is equipped with heated steering wheel, in the past week it stopped working, only to discover it had a blown fuse. I changed the fuse only to have it blown a second time. At this point I realized something more involved was wrong, took car to dealer to have checked & repaired. They repaired/ replaced steering wheel heater module & fuse. Was working day I picked up, the following day was going out an proceeded to get comfortable in car an to my disappointment heated wheel again was not working, checked an found fuse was blown yet again. Will again check with advisor an schedule another appointment asap to have problem looked into further & corrected. As of now there are no other issues & car is drivable.

- Colonie, NY, USA

problem #4

Dec 262020

Impala

  • 9,000 miles
My car is equipped w/a heated steering wheel. Attempted to turn on one cold morning only to discover it was not working. Checked the manual to locate fuse box found fuse was blown, replaced fuse started car up to check heated steering wheel & nothing. Again checked fuse...blown again. Now concerned of a possible electoral problem. Contacted local dealer an scheduled an appointment to have checked out furthered. No other issues at this time.

- Colonie, NY, USA

problem #3

Sep 072020

Impala

  • 50,000 miles
The 2019 Chevrolet Impala lt has 52,000 miles on it. Now the ac compressor not getting any power to it. The compressor just start blowing out hot air. The car had 34,428 miles on it when I bought the car. The Chevy dealership can't find the problem. They put R1234yf freon in it and make sure the pressure was just right. And they telling me that I don't have factory warranty on it. Just believe that Chevy should fixs this problem. I shouldn't have to pay for this. After only having the car for 3 months. I love my car and I won;T trade it for nothing else. I save up $10,000 to put down on my car that I really want. And now this happend.

- Ridgeland, SC, USA

problem #2

Aug 052020

Impala

  • 35,700 miles
The vehicle was in motion when exiting the freeway the vehicle lost all power without warning. The vehicle turned off completely no power steering or electrical indications of problem shown on dashboard. After pulling over putting the vehicle in park, it turned back on without any problems. The vehicle has 35736 miles and this is the second occurrence. The first time I was pulling up to a stop light as I was waiting for the light to change the entire vehicle turned off, all power train and electrical as well.

- Dallas, TX, USA

problem #1

Apr 102020

Impala

  • 30 miles
The sound I'm my car has gone out 4 different times. No blinker sound, radio, no sound when the doors are open nothing. When I turn the volume up it does not even show on the car. There isn't a peep of sound. I took it in once & of course that time it turned on than turned right back off. We took the spark plug out cleaned it put it back in, it worked for a couple days than right back off again, no sound I'm the whole car.

- Brainerd, MN, USA