10.0

really awful
Crashes / Fires:
13 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
98,920 miles

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« Read the previous 20 complaints

problem #187

May 042015

Malibu

  • 127,000 miles
One day, I found out through a random person that there are recalls on the car. I had been having trouble out of the steering wheel shaking a lot while driving, as if it wasn't connected to the wheels. I will cause me to lose control a little bit and swerve. Then after it shakes a lot, the power steering light would pop on on the dashboard. So I took the car back to the dealer to be fixed. They said they fixed it, but it was still shaking. Once I got it home, it stop working, would not start up. So I had them to send a tow to pick it up. After checking it, I was told it was the electrical system and I had to pay for that. I mention to them that the steering was still shaking also. They said they would check it again. After I was told it was fixed, I went and picked it up. As soon as I drove away, the steering was still shaking. I did not want to take it back because they were charging me everytime they had to do a diagnosis on the car. The steering is still shaking and bad, after two checks. It causes me to swerve while driving and I never know when it might happen. I can't teach my daughter how to drive because I never know when it may shake. After two fixes and it still shakes, I feel like this can't be fixed by the parts they are required to put on the car to stop it.

- Ruleville, MS, USA

problem #186

Jul 142015

Malibu

  • 20,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that the stability, traction, and power steering warning lights illuminated. The contact stated that while driving approximately 30 mph, the steering wheel was extremely tight and difficult to turn left and right. The vehicle was parked and unable to be driven due to the failure. The vehicle was taken to a dealer but was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 14E044000 (steering) and 14V153000 (steering). The approximate failure mileage was 20,000.

- Hastings, PA, USA

problem #185

Oct 152014

Malibu

  • 100,000 miles
I lost my power steering. The dealer had to replace it. My son who has a 2004 chev Malibu had a recall for the same problem and I can't understand why there hasn't been a recall on the newer ones. I had to pay $400 - it could have been a disaster if I was on the thruway. Luckily I was in a parking lot when it happened.

- Allegany, NY, USA

problem #184

Jul 072015

Malibu

  • 120,000 miles
While driving the power steering system failed and the unassisted steering was almost impossible.

- San Clemente, CA, USA

problem #183

Jun 082015

Malibu

  • 70,000 miles
The contact owns a 2009 Chevrolet Malibu. While driving 20 mph, the vehicle became very difficult to steer. The vehicle was taken to the dealer where it was diagnosed that the power steering assist module needed to be replaced. The vehicle was not repaired. The failure mileage was 70,000.

- West Hills, CA, USA

problem #182

Jun 072015

Malibu

  • 110,000 miles
The contact owns a 2009 Chevrolet Malibu. While the vehicle was stationary, the steering wheel would move independently. The vehicle was taken to a dealer. The technician repaired the vehicle under NHTSA campaign number: 14V153000 (steering) and diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 110,000.

- Memphis , TN, USA

problem #181

Jun 182015

Malibu

  • 136,000 miles
Upon turning on my vehicle in my driveway, I got the ringing noise and a message flashing telling me I need to service the power steering. My wheel was in a locked position and I was not able to take the car out of the driveway. I shut if off, waited about an hour and started the car again...1 minute passed and it happened again. After about 3 times of this happening it stopped for a few days and now here I am dealing with the same thing once again. I was told that I will be responsible for the charges to fix it since my VIN is not included in the recall. Researching online for the power steering problem I have come across hundreds of people experiencing the exact same problem with no help from the manufacturer. Now I am afraid to drive my car anywhere for fear of it locking up on me. This is a very serious issue that needs to be looked into before a tragedy happens.

- St Petersburg, FL, USA

problem #180

Jun 032015

Malibu

  • 109,500 miles
I was driving on the thruway with my 2 kids both 10 years old at 65 mph. And the electronic assisted steering cut out and the service steering message was displayed. Thankfully I was able to pull off to the side of the road and shut the car off. When I restarted the car the steering was normal for about 15 miles then it cut out again. I had my ex husband who is a certified Toyota technician check the car. He found a code for the steering C0545. This code and problem is a common problem with this car line as General Motors issued a safety recall (recall 14116B) also your organization issued a safety campaign ( ntsa campaign # 14V153000) when this was discovered we called keller Chevrolet in buffalo NY to have them double check the issue and payed their diagnostic fee, they concurred with my ex husbands diagnosis and ran the VIN for coverage under the recalls for this failure they advised us our car is not covered under these safety recalls and we would have to pay over $1000 to have it repaired. Now I would like to know who would be responsible if god forbid we lost control of the car when this failure occurred and someone was injured or killed" how is it that the same year make and model car can be covered for this failure and our car that has the same symptoms and failure is not? is it asking to much for GM to fix a known safety defect? with all the bad press GM has had over the last couple years beginning with taking my tax dollars to keep their company afloat" I'm asking for your backing in getting this safety defect covered under these recalls.

- Getzville, NY, USA

problem #179

May 052015

Malibu

  • 49,430 miles
The contact owns a 2009 Chevrolet Malibu. While reversing from parking, the power steering warning light illuminated and the vehicle stalled. The vehicle was taken to the dealer where it was confirmed the power steering sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 49,430.

- Blythe, CA, USA

problem #178

May 042015

Malibu

  • 50,748 miles
Power steering warning light activated then lost of steering while in process of turning right from a stop. Had service repair done and torque sensor was replaced.

- Somersworth, NH, USA

problem #177

Apr 232015

Malibu

  • 149,000 miles
The contact owns a 2009 Chevrolet Malibu. When the contact turned the ignition switch, the steering wheel seized and the brake pedal failed to respond when it was depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 149,000.

- Baltimore, MD, USA

problem #176

Mar 232015

Malibu 4-cyl

  • 69,000 miles
While driving the vehicle an audible alarm sounded and a message appeared in the driver information console indicating a loss of power steering. The steering was barely functional and could have resulted in a crash if my spouse or children had been driving the vehicle. This condition occurred off and on for about a week before I could have it serviced at the local dealership. Upon a search of the internet for recalls, I noticed that my make, model, and certain vehicles manufactured the same year were part of a recall for the exact same problem that I had repaired - a faulty torque sensor in the power steering unit. My dealership informed me that my vehicle was not included in the safety recall. A call to the Chevrolet customer assistance center on 4-17-2015 was unsatisfactory. Chevrolet declined to reimburse me for repairs to my vehicle for the same issue that other Malibu, produced in the same year, were covered by a recall. I request the nhtsb extend the recall on the power steering failure to all 2009 Chevrolet Malibu vehicles. I have read in online forums that many other owners are facing the same issue, and many are not having repairs made due to cost. This is indeed creating an unsafe condition to the owners and the motoring public.

- Loves Park, IL, USA

problem #175

Feb 062013

Malibu

  • 100,000 miles
The contact owns a 2009 Chevrolet Malibu. While driving at approximately 50 mph, the vehicle made an abnormal noise. The steering wheel seized and the power steering warning light illuminated. The failure recurred several times. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.

- Bigrock, IL, USA

problem #174

Mar 152015

Malibu

  • 129,640 miles
The contact owns a 2009 Chevrolet Malibu. While the vehicle was in park, the steering wheel moved independently in both directions. In addition, while driving at 35 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. A "power steering" message was displayed across the instrument panel. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 129,640.

- South Easton , MA, USA

problem #173

Apr 012015

Malibu 4-cyl

  • 99,000 miles
Started car up and message center flashes power steering, service ESC. I get codes U2143, C0561 on scanner. Total loss of steering assist. This car is not part of recall on steering problem but it should be!

- Chula Vista, CA, USA

problem #172

Mar 262015

Malibu 4-cyl

  • 101,000 miles
I went to start my car and the service ESC light flashed along with the power steering light. I turned the ignition off and back on again. This seemed to solve the problem temporarily. As a few days went by, the problem was more frequent. Currently, the vehicle will start with the error lights flashing more times than it will not. The vehicle can be driven. However, it is very difficuly to turn, especially at slow speeds.

- Grove City, OH, USA

problem #171

Mar 022015

Malibu

  • 82,000 miles
The contact owns a 2009 Chevrolet Malibu. While driving approximately 60 mph, the steering wheel seized and the service power steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V153000 (steering). The failure mileage was 82,000.

- Clinton, IA, USA

problem #170

Mar 252015

Malibu

  • 80,192 miles
In past few weeks my veh. Power steering failed, and showed a code of problems with the electronic power steering system. Having taken it to Chevrolet to be repaired I found that many other vehs have been recalled for "electronic power steering problems". my year veh. Apparently has not been included in the current recall order. Having been advised by Chevrolet that this issue is a steering wheel position sensor, I believe that this proves that Chevrolet has not corrected the steering issues in their vehicles. I believe NHTSA should continue to carefully review Chevrolet manufacturing operations of this steering system, and force them to expand the recall to rectify whatever issues are found, before this occurs to someone else and a serious injury or death occurs.

- Sayville, NY, USA

problem #169

Mar 292015

Malibu

  • 102,804 miles
On Sunday, March 29th, a "power steering" and a "service escape" message appeared on the dashboard. So, I trying to turn the car but, it was very very hard to do so. This was so scary. I took my car to the Chevrolet dealership. I was told that I would have to pay $110 diagnostic charge and for the repair. I was very upset because I found out that there was a recall on this same type of problem with other models on Chevy Malibu. There's nothing that I could have done to have this problem. I called GM headquarter and I was informed that I would have to pay for the repair. I don't believe that this decision is fair. I was told that my car was not a part of the recall but, how could the same problem happen. I'm very disappointed in the dealership and GM headquarter.

- Decatur, GA, USA

problem #168

Mar 022015

Malibu

  • miles
2009 Chevrolet Malibu. Consumer writes in regards to vehicle power steering problems. The consumer stated it was difficult to turn the steering wheel. He was informed the vehicle needed a new steering column.

- Chicago, IL, USA

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