10.0

really awful
Crashes / Fires:
12 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
102,147 miles

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« Read the previous 20 complaints

problem #141

Feb 112015

Malibu 4-cyl

  • 85,850 miles
Vehicle loss power steering and had to be manually steered to shoulder. Alarm indication: "power steering, ESC sensor needs service". this condition keeps repeating itself over and over and over again. The fault and condition can be temporarily cleared by turning off ignition and re-starting ignition. The steering wheel rocks back in forth in idle and feels like the power steering is pulsating. My VIN somehow is not included in earlier recall but is exhibiting exactly the same issues as those recalled in same production year!!!!"??"

- Macomb, MI, USA

problem #140

Feb 212015

Malibu 4-cyl

  • 111,212 miles
Power steering stopped working while driving at highway speeds. 'service ESC/power steering' error message showed up in driver information center. Very difficult to turn the steering wheel when this happens, even at highway speed. Problem is currently intermittent, but getting more frequent. GM dealership indicates that there are no current recalls for this issue, but in looking at the number of complaints I am very surprised. There seems to be some other steering-related recalls for 2009 Malibu's, but apparently not for my VIN.

- Metamora, MI, USA

problem #139

Feb 132015

Malibu 4-cyl

  • 102,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated while driving approximately 45 mph, the steering wheel seized and excessive force was required. The electrical power steering warning light had illuminated. The contact merged over to an emergency lane, where the vehicle was turned off and restarted. The contact stated that after driving for a short period of time, the failure recurred multiple times. The vehicle was not taken to an independent mechanic for a diagnosis. The vehicle was repaired. The manufacturer was notified of the failure and they informed the contact that the VIN was not included in NHTSA campaign number: 14E044000 (steering) and NHTSA campaign 14V153000(steering). The approximate failure mileage was 102,000.....updated 04/08/15 updated11/3/2015

- Holly, MI, USA

problem #138

Feb 032014

Malibu

  • 81,349 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that the power steering failed to operate in cold temperatures. The vehicle was taken to the dealer. The technician diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,349.

- Michigan City, IN, USA

problem #137

Feb 222015

Malibu

  • 98,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while driving at 40 mph, the steering wheel was difficult to maneuver. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

- Independence, MO, USA

problem #136

Feb 232015

Malibu 4-cyl

  • 119,800 miles
Steering wheel locked as I drove straight. It occured on the road and freeway. Safety hazard, had child in the car with me and it was so sudden.

- Detroit, MI, USA

problem #135

Feb 232015

Malibu

  • 104,000 miles
Sudden loss of power steering, nearly caused a wreck in parking lot. Impossible to steer car due to resistance in wheel.

- Brookings, OR, USA

problem #134

Feb 092015

Malibu

  • 127,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that the power steering warning light flashed. The contact also mentioned that the steering wheel was difficult to maneuver and seized. The vehicle was not included in NHTSA campaign id numbers: 14E044000 (steering) and 14V153000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.

- Red Springs, NC, USA

problem #133

Feb 232015

Malibu

  • 163,500 miles
While traveling 55 mph on a highway exit ramp, the power steering stopped working. The dashboard console chimed and a power steering warning was displayed. The ESC light also illuminated. The incident fit the same description as in campaign number: 14V153000; however, model was not covered in this campaign. I am unsure why.

- Hanover, PA, USA

problem #132

Feb 022015

Malibu

  • 150,200 miles
My 2009 Malibu lost it's electronic power steering, and I now have to steer it manually, which is hard for me. My car was on a recall list on 4/2014 but I never received any notification and when I called GM they said there was no recall for my car. My cousin, who is a mechanic, got the recall info from the site alldata repair S3000. I would like to know if my car is on the recall and what I need to do.

- St. Ignace, MI, USA

problem #131

Feb 152015

Malibu

  • 138,000 miles
The contact owns a 2009 Chevrolet Malibu. While driving approximately 55 mph, the power steering failed and the steering wheel became difficult to steer. The vehicle was towed to a dealer. The technician diagnosed that the torque angle sensor failed. The vehicle was not repaired. The contact notified the manufacturer of the failure. The approximate failure mileage was 138,000.

- Rockville, IN, USA

problem #130

Feb 052015

Malibu 4-cyl

  • 180,000 miles
I was driving home with my children in the car and my electrical power steering locked up and nearly caused an accident. Happy that everyone made it home safely, I then tried to find probably causes in to what is the cause and what I can do. I saw nothing but GM recalls for 2008 -2009 Chevy Malibu's that are having this problem. No one can help but the dealership, so I drove down to the dealership on a Saturday, and asked if anyone can take a look at the issue, and the gentleman was short and rude, as if he did not want to help me. I practically had to beg for them to look at my vehicle. So I patiently waited for 3 and a half hours in the lobby. To find out that the power steering module is going bad. That it will cost $480. The guy charged me $95 just for a diagnostic, and I didn't get a warning that this will be a charge, on top of it he wanted to charge me $800 to fix other things on my vehicle, when my main concern was the power steering. I felt taken advantage of, and no one explained to me as to why this took place. I am thinking it must be apart of the recall. So I sent a letter to corporate about this experience. I spoke with an agent and a senior adviser. I cannot wait years later for them to decide that they missed a vehicle. So they did try to give me options to see if they can help with the cost due to the inconvenience I've been through with my children and how I was treated at the terry cullen Chevy dealership in Georgia. Hopefully they can cover half the cost so I can get this fix. I am currently driving dangerously on the road to get to and from work, and I have no other options nor extra money to get this fixed right now. I just do not understand how I can have the same issue in my vehicle and everyone else has a recall on theirs. Is this a normal ware and tare issue.

- Jonesboro, GA, USA

problem #129

Nov 252014

Malibu

  • 85,000 miles
The contact owns a 2009 Chevrolet Malibu. While making a left turn at approximately 45 mph, the steering wheel seized and the check engine, traction control, and ESC warning lights illuminated. The vehicle was taken to an independent mechanic. The technician stated that the torque angle sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V153000 (steering). The failure mileage was 85,000.

- East Hanover, NJ, USA

problem #128

Feb 012015

Malibu 4-cyl

  • 132,000 miles
While driving, power steering failed, heard a ding and a dash warning came on saying power steering/ESC off. I took it to Chevrolet to have a brake recall performed and they looked at it saying it was the torque sensor. This item is a recall for over 1.5 million Chevrolet but somehow, mine is the exception. I have fought with Chevy over this and they refuse to fix it. Poor service. Poor company.

- Edmond, OK, USA

problem #127

Feb 202014

Malibu

  • 97,820 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that after igniting the vehicle, the electronic stability control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 14V153000 (steering) however, the VIN was not included. The failure mileage was 97,820.

- Eaton Rapids, MI, USA

problem #126

Jan 042015

Malibu

  • 70,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while driving at 70 mph, the steering wheel seized. The failure occurred intermittently. The vehicle was taken to an independent mechanic, who diagnosed that the electrical power assist system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Arlington, TX, USA

problem #125

Feb 152015

Malibu 4-cyl

  • 82,000 miles
Sunday I was driving to work on rte 72 and 25, when electronic message came on that showed "service, ( power steering)", lights came on and steering became increasing difficult when making a turn at intersection. It felt it was unsafe to drive so I ended up trying to park, which I had difficulty when trying to turn into a parking space. When we took it to Chevrolet dealer the next day, we were informed no recall, so they wouldn't look at car for power steering without charging us. So it wasn't checked. Today, when I picked it up it seems to be working, is this something that GM should have notified us about" I have seen recalls for other Chevrolet Malibu for 2004-2006 & 2008-2012 on the internet, for power steering? am I going to have any difficulty again with the power steering" I am concerned for my safety and the other drivers, since this is my only vehicle.

- Carpentersville, IL, USA

problem #124

Nov 192014

Malibu 4-cyl

  • 96,000 miles
Pulled into parking lot and as I was pulling into parking place my steering went out, traction control light came on and service ESC message flashed across the screen. A power steering message also flashed acrossed the screen. This has happened to me alot and I am afraid it will go out when I am on a busy highway and I will be killed. My car has the electric power steering and I have read many other complaints about the same issue and there should be a recall before someone is injured or killed.

- San Diego , CA, USA

problem #123

Feb 132015

Malibu 4-cyl

  • 102,230 miles
I have lost and not had power steering in my vehicle since 2/13/15. The first 2 times it has gone out were on the highway above 45mph, since then it has not worked at any point in time. I have contacted GM complaints about this problem and informed them about the current recall (NHTSA campaign number: 14V153000) that's issued for this problem.but because my VIN wasn't included, they will not accept responsibility for the problem that is happening to my vehicle that is described in the recall, even though the year make and model are listed in the recall they wont do anything about it. This could have endangered everyone around me and could have created a very serious or fatal accident if it happened at the wrong time, or even if my wife was driving and not know what was happening. Because of the lack of responsibility GM is taking on this very serious and fatal problem they are producing and selling, I am not stuck having to pay for the repair with no reimbursement. I'm no longer a fan of GM and will not be buying another product of theirs.

- Holly, MI, USA

problem #122

Feb 012015

Malibu 4-cyl

  • 68,000 miles
For the past several weeks upon starting my 2009 Chevy Malibu lt... a light comes on the dashboard and says service ESC and power steering. At this time I lose all power assist to my car and steering is very hard. When I restart my car it resets itself and then I am able to steer again unless it trips again. This is super dangerous and appears to be getting worse and worse. It is the same recall listed for several other Malibu's and GM cars but not my year. My year needs to be included in this recall also. I took it to the dealership and they wanted $600 to fix it and diagnosed it as the sensor in the steering wheel shorting out. I have a child and I'm literally afraid to drive my car anymore with all of the serious recalls going on I do not want to lose control this is ridiculous and I hope it's fixed soon. It's terrible to pay so much for a car that you don't even feel safe driving.

- Akron, OH, USA

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