The contact owns a 2010 Chevrolet Malibu. The contact stated he hit a piece of old concrete in the road that had fallen off a truck. After traveling about 100 yards, a warning bell announced low tire pressure. When the consumer was able to pull over safely, he opened the truck and discovered there was no jack, no tire, no donut and no spare rim. Instead, the manufacturer provided a tire sealant and compressor kit. The contact called aaa, and when the tow truck driver arrived on the scene, he informed the contact the tire had a large cut and that no sealant could seal it. Firestone informed the contact the tire could not be repaired and the sealant would not have worked, and even if it had, the rim had a small dent that meant the tire would not have held air. The manufacturer was notified of the problem. The approximate failure mileage was 12,800.....updated 06/18/12 updated 06/2/12

- Bridgeport, CT, USA