We were driving at a steady 70MPH on the freeway. Just a constant speed. When suddenly something felt like a very hard shift/jerking motion. We were on the middle lane. My girlfriend asks me "What was that?" and I reply "must be shifting hard". But I wonder why it felt like it shifted on a flat road going at a constant speed. Suddenly, warning sounds and lights go on. First message given to me is "ENGINE POWER REDUCED". I suddenly can no longer accelerate and I am coasting. I find that I've still got some power to slowdown how much speed I am losing as I am coasting. 15 seconds later, "ENGINE SHUT DOWN" and I have lost all acceleration power. My girlfriend freaks out and says to pull over quickly. I do so and thankfully am able to pullover next to the exit we were going to take home.

After that, we tried starting the engine, and it was lost. No way were we starting this car again. We get the car towed and take it to our mechanic. Our mechanic takes a deep look into the engine and concludes the timing chain and the engine cylinder valves will need replacing. Parts to replace all this ended up costing us $150 for a new chain and $250 for a used 120k mile engine head cylinders. We were lucky to not endure super high costs. But after this, will be using the car for a few more months then sell it off. This is ridiculous, as oil changes were super often and in fact always changed when oil life was at 40%. We maintained it's liquids very well. To avoid any major problems...

I hear there was a soft recall on the Malibu engines and I never got one. I am still paying for my car and would like it to be fixed; my warranty is gone. I would like to know which car dealership you would have me to take it to so that you all can fix my engine. I purchased my car from Martin Chevrolet in Shields Michigan in 2011 brand new. I maintenance my car regularly, there should be no reason why this happened please advise

I can be reached at 989-327-2587. I would like a phone call regarding this matter.

My e-mail address is fordc@bcschools.net.

I am hoping you all will fix my car. As I need transportation to and from work.

My wife had always meticulously changed oil at dealer or shop and always insisted on the Dexos per manual. On Weds after work she said she heard a clicking noise upon start up. I said I'll check it out Sat. morning. On Sat she started the Malibu and I listened to the click with the hood up. It was a real noise and since she had to go to work I said drive today then Monday we'll take it to the dealer. Never made it. After work would not start. Towed to Dealer.

They diagnosed a Timing Chain, acted like they had seen only 1 other ever and quoted me $3400 for replacement. I did my research and went for a new engine elsewhere. It cost $4800 with 5 year warranty. Mechanic showed my all the filters and screens in the engine. They were all full with metal. The mechanic said that engine could not have been fixed.

I have since learned that EVERY Ecotec 2.4l timing chain will fail regardless of oil changes, maintenance, etc. Chevy should have recalled this Engine that they made and sold Millions of. Gross Negligence. Every dealer that says they can fix the engine is complicit.

General Motors Management Team Mary T Barra , Dan Ammann, Alan Batey General Motors 300 Renaissance Center Detroit Michigan 48565

Dear General Motors Management Team:

My daughter has a 2011 Malibu with 60K miles and a 2.4 Ecotec engine in it. She just finished her shift at work on the morning of 3/17/2018 ant tried to start her car and in her words it just made funny noises. She had it towed home for me to look at. I tried to start the car and it sounded like the vehicle was out of time so we had it towed to the dealership. After a few days the dealership informed us that the timing chain jumped a tooth and bent all the intake valves, This would cost her $2800 plus to fix.

With disbelief I looked on the Web for recalls and sure enough the 2.4 Ecotec motor has some serious issues with the timing chains due to the plastic tensioners that the chain rides on wearing out and creating a loose chain. And that there is a RECALL on the Equinox for this condition with the timing chain but not the Malibu. ARE YOU SERIOUS IT’S A MOTOR ISSUE NOT A CAR PLATFORM.

I have been a loyal customer of GM Vehicles for 30 years and took my daughter out to buy the nicest car she save for and has ever owned AND SHE GOT THIS. This was supposed to be car of the year.

I truly don’t understand how you expect to keep loyal customers when you recall a car platform for a Motor issue and let the rest of your customers base just suck it up.

LOOK UP 2011 2.4 ECOTEC MOTORS ON THE WEB AND LOOK AT HOW YOUR PRODUCT IS AFFECTING YOUR CUSTOMERS. 60K MILES I AM NOT THE ONLY ONE.

I can tell you this it devastated her as she had to use a credit card to pay because her savings just went into buying this vehicle and on a $10.35 dollar an hour job this is quite a hit.

I am a Professional in the Automotive Industry Manufacturing parts for your vehicles. I leave you with this, I do all I can to produce a quality product for GM what you do with the end product and consumers Will map out future growth and sales in the American Market.

Sincerely Mike Hluszti

Yep gripe, rant and yell and nothing ever gets done. My no wait all 2011 Malibu's are junk. Timing chain guides go on them and yes Chevy, you know you are hiding this problem to avoid mass cost. I had my chain and guide replaced one year and 33 days ago. And now the guide broke again and destroyed my engine. I put too much money into this pile of horse crap to try again. The shop told me they work on so many 2009 thru 2012 Malibu's with bad chains and guides it's not even funny and they told me if I got another engine it prob would happen again because the timing chain guides are junk. Fix this problem put the damn thing on recall it's not only dangerous because it stalls with no warning but it makes Chevy look bad. Thanks have a nice day..