7.8
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,545 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Electrical issue, Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own, while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I-??ve had the car serviced 3 times within the last 3 months, costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics, they stated the codes are a loss of communication to all control modules, they then reset / reprogram modules, which is only a temporary fix because it always happens again.
- Roanoke, VA, USA
The steering assist is reduced will come on. The car randomly turns itself off and back on when at a stoplight; this has happened four times now. I worry that it will shut off and not restart creating a hazard on the road.
- Las Vegas, NV, USA
While driving on expressway, vehicle slows down suddenly. Service ESC, power steering, and engine light comes on and car tuns off. This has happened 8 times in two years with no fix from GM. This happens with no warning the car just stops driving and loss of power steering occurs. The dealership has tried to fix 8 times now with no real fix to the issue.
- Southgate, MI, USA
Since last year I am having this problem in this car, even after parking the car, it is giving an error of "shift to park', I have already taken it to the car dealership twice to fix this problem and still the problem is not getting fixed in the car. Not even that I live in California and while coming back from Vegas last year, this car suddenly stopped working while on the freeway, luckily I was near truck station so I stopped the car. This is a new car and I didn't even drive 36000 miles on it and it is giving me problems. This car is a serious problem and I would request nhtsa to please step in and take action regarding the manufacturers.
- Fullerton, CA, USA
The sensor for my gas cap was the first thing to malfunction, then My check engine light came on. Then the power steering sensor have me notice to drive carefully my drive assistance was malfunctioning. During my drive last night the power steering went out and the dashboard went dark several times.
- Austell, GA, USA
Service ESC ABS I just had a 2009 Chevy Malibu and now a 2020 and I-??m having the same exact issues loss of power steering braking and at first my gas gauge was off check engine light came on now today -??Service ESC w ABS LIGHT-?? on dashboard
- Grand Rapids, MI, USA
I bought a 2020 Chevrolet Malibu LT on April 26, 2023 from Lake Hartwell Chevrolet in Toccoa Ga. It drove fine for 3 days. Then a chirping started in the steering wheel. On May 3rd. While I was taking my wife to our baby doctors visit, as I turned into the parking lot, the engine light came on, and the steering failed. I was able to safely get it into the parking lot and out of the way of the other cars. I called the dealership and they had it towed to their shop. They charged the battery saying that's all that was wrong with it. However, as the clean up guy at the shop was bringing it to me, the engine light came on again and he took it back to the shop. Within the next 14 days from then, they replaced the steering module, battery terminals, which seemed burnt, they said, and realigned it. However, all of this is word of mouth as I was not given any paperwork verifying this repair. The next day, the chirp returned. It has very loose steering and sways easily from side to side. Also, upon a diagnostic check by another certified mechanic, the computer would not link and give codes. He told me one of the computers in the car was bad, but not sure which one. I checked and I can not qualify for the lemon law, so I contacted the general manager and said I wanted to return the car and my bank returned their money. Or, another chevrolet car, from Chevrolet, not from this lot. This car is unsafe for me and my family. He said that was not possible as the tag and title has been processed. So I am ready to pursue legal action. The cars they let me drive during my cars repair were junky, too. One wouldn't drive over 30mph and the other had a ticking motor. I feel this business presents a danger to anyone who in need of and buys a car from them. Date of ownership: April 26, '23-present. Today is May 24, '23. They have also failed to give me the paperwork verifying the Chevrolet Lifetime Warranty on the Powertrain and Transmission. That was promised on the day of sale.
- Martin, GA, USA
The contact owns a 2020 Chevrolet Malibu. The contact stated that on multiple occasions while driving at undisclosed speeds, the service ESC warning light and the steering assist reduced warning lights illuminated. The contact also stated that the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
- Ojai, CA, USA
This is an intermittent issue and hard to reproduce on demand. I have evidence in the form of multiple videos that may be provided anytime. Videos can be found here: https://www.dropbox.com/sh/zubc5ilgahayvxa/AABf3M1mLBikxQswv17Yn-YQa?dl=0 In the middle of driving on freeways, highways, or regular roads, the car will quickly slow down to a very low speed, around 5 mph causing other drivers to have to quickly swerve out of the way before wrecking into me. The power steering will also intermittently fail, as it becomes difficult to turn the wheel during these times. The car will also not accelerate at my will like it should at this time. Check engine lights will show up, as well as other warning notifications on the dash board. Some of the warnings include "Service Power Steering. Drive with Care", "Fuel Level Low", and "Service ESC". The car will also intermittently show all gauges in the zero/off/empty position. The car will also say "Shift to Park" when trying to turn it on, even though it is already in shift. I have sent the car back to the dealer 5 times to date and am about to pick it up again today as they have called me and said "it's ready" again. Each time they take the car, they do not address the issue. The first time I took it in, they just performed a recall repair for the camera and suggested the problem may be fixed from that. They claim they cannot fix something they cannot reproduce but I suspect they do not want to spend the time/hours/money it will take to figure out the problem since it is still under factory bumper-to-bumper warranty. It is still under factory bumper-to-bumper warranty but Monument Chevrolet in Pasadena TX refuses to repair anything and claim there is no evidence of the problem even though I've emailed them multiple videos of the problems happening. Auto Nation in Houston TX is who has the car now. It was recommended to me by General Motors to try another dealer. This is where I'm at currently with the situation.
- La Porte, TX, USA
The vehicle will randomly shut off while driving. All warning lights light up on the dash and notification of "reduced steering" pops up. Taken to the dealership and has been there for 19 business days. They will fix a component, I have picked it up twice and it has shut off before I could even get home forcing me to tow it back. This last time they were bringing the car around and it shut off in their own parking lot before they could even give me the keys. Every time they run diagnostics it's a new code. Vehicle is unsafe to drive due to shut-off and loss of steering.
- Summerville, SC, USA
- Fremont, CA, USA