10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2023 Chevrolet Malibu. The contact stated the vehicle failed to start when the Push-to-Start button was pressed. The vehicle was towed to a local dealer, but the diagnosis was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
- Atlanta, GA, USA
Since purchase been having issues with the vehicle. From shutting off while driving, all dash shutting off while subbing but car still running, car says key fob not in vehicle out key fob on vehicle when trying to lock, radio go crazy. Has been looked at numerous times with different electrical/programming codes. Radio has been replaced over and was scheduled for second radio to be installed Sm but sent out of state to work. Have ask paper trail with Chevrolet since April 8th within 2 weeks after purchase. Car caught on fire while driving last Sunday in Florida there are other reports Chevrolet should have that I-??m having issues trying from the dealer-??s that it was serviced at. Couple also with service appointments could not make due to I travel for my job and loaner vehicles could not be taken out of state. I bought vehicle with 10 miles on it and in 8 months 27555 miles. Does sound like Chevrolet might be stepping in to assist but unfortunately I-??m not without transportation. I also use my car on weekends for Uber for extra money as well so definitely going to hurt
- Cedar Rapids , IA, USA
I was driving the car from home to work during morning rush hour in downtown Chicago. I was stopped at a red light and the auto-stop feature engaged as it is intended to do. When the light turned green I put my foot on the gas to go but the car wouldn't move. Cars behind me started honking & going around me. I tried various things but couldn't get the car to move although the ignition light was green. I finally put my emergency flashers on, shifted the car to park, pressed the ignition button to turn the car to off position, then depressed the brake pedal and the ignition button to turn the car on again, then shifted to drive and the car then moved forward as normal. No warning lamps have ever appeared re this. I immediately contacted my dealer to report this problem & soon after took the car there, where they confirmed this malfunction & communicated with GM Tech Line to try to resolve the problem while I sat at dealer all day but at end of day there was no resolution & they had no loaner car to give me & I needed the car so I left with it but thereafter always drove it only w/auto-stop feature turned off as I feared if it happened again I could be rear-ended. Dealer has now had my car for a week trying to ascertain how to fix this but because they say this feature is now not acting up they don't know how to fix it & they say GM Tech Line isn't giving them advice on how to resolve it. I cannot leave my car w/dealer indefinitely so now am forced to drive the car in this condition & need to always try to remember to turn off the auto-stop feature (or risk driving it in unsafe condition), which is not the right solution for a brand new car that had less than 2,000 miles on it when this started. Available for inspection upon request.
- Chicago, IL, USA
- Chilton, TX, USA