10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 101,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was stopped at a red light at the intersection of 31st street and la grange highway when I noticed smoke coming from under the hood of my car. I pulled into the cit-go gas station thinking my Monte Carlo was over heating. Then, flames began to come from the under the hood. I immediately called 911 and the la grange park police and fire department came within minutes. They had to saw my hood open to put the fire out and I immediately contacted GM. They notified me that my vehicle is in fact a recall and was negligent in sending me the registered vehicle owner any sort of notice of recall. GM is denying fault and refuses to repair the vehicle or grant any sort of responsibility or compensation. Although they are responsible for the manufacturer defect they still refuse liability.
- Chicago, IL, USA
- Lebanon, VA, USA