4.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After a previous day of uneventful use, I noticed on the morning of 10/1/02, that after starting, the truck would only shift into neutral and reverse.when an attempt was made to shift into drive, the vehicle froze.the truck was then towed to a transmission shop, and the problem was diagnosed.the 4L60E transmission had to be rebuilt as well as a torque converter, which was literaly torn apart.the tranmission specialist asked me how many miles were on my truck, and when I told him, (only 56,000) he explained that this problem should not have occured in a vehicle with such relatively low mileage.in fact after examining the defective parts more closely, he concluded that the failure occured as a result of the faulty way in which these parts were machined.the total cost for all of this was around $1,284.attempts were made to contact GM, but they were unwilling to accept responsability.I understood, as I explained to their service dept.that my 36,000 mile warrenty was up, however since this failure was as a result of a flaw in manufacturing, and not normal wear and tear I was within my rights to ask GM to accept responsability and reimburse my expenses(at least partly).the service department's form letter response was "I"M sorry we can"T help you".my reason for writing all of this is in the hopes that more angry consumers like me will come out of the woodwork and create a voice loud enough that GM will no longer be able to ignore.B.w.
- Oakmont, PA, USA
- Louisville, KY, USA